Customer Reviews for Maytag - 1.1 Cu. Ft. Flush Mount Over-the-Range Microwave with Sensor Cooking and Toaster Oven - Stainless Steel
Customer Rating
1
Lasted 2 months
on August 23, 2026
Posted by: Didn’t last
[This review was collected as part of a promotion.] Unit only lasted 2 months of minimum use. Now doesn’t even power up, no functions work. Contacted Maytag for warranty service and was told I need to find my own service personnel as there is none in my area. It has been 2 weeks since we are able to use this unit.
I would recommend this to a friend!
Response from maytag.comBy Maytag Social Care Team, Consumer Care, August 24, 2026
Thank you for bringing this to our attention. We regret that you are having these concerns with your Maytag® Microwave. We value all of our customers, and we would like the opportunity to look into this further for you. Please feel free to use any of the options below: Facebook: https://www.facebook.com/maytag Instagram: https://www.instagram.com/maytag/ Live Chat: https://www.maytag.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET) USA Customer Service: 1-800-344-1274 (Monday - Friday, 8 AM - 6 PM ET) When reaching out on Social Media (Facebook or Instagram), please reference the case number # 24683815. We’re looking forward to hearing from you. Marie Q
[This review was collected as part of a promotion.] Wish the instructions were a little more detailed. Not crazy about the toast feature. It doesn’t really make the item brown.
All the same problems as all the other one star reviews, this is the worst microwave I have ever owned would never buy another one. It is ridiculously overpriced.
Response from maytag.comBy Branded Team, Consumer Care, December 15, 2025
Thank you for bringing this to our attention. We regret that you are having these concerns with your Microwave. We value all of our customers, and we would like the opportunity to look into this further for you. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/maytag or Direct Message on Instagram at https://www.instagram.com/maytag/. When responding, please include your contact information and reference Case # 874929 Let’s see what we can do for you! Christy T
[This review was collected as part of a promotion.] Loses power all the time. The power source is good. This micro is defective and you know it.
Response from maytag.comBy Branded Team, Consumer Care, August 13, 2025
Thank you for bringing this to our attention. We regret you are having these concerns with your Microwave. We value all of our customers, and we would like the opportunity to look into this further for you. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/maytag or Direct Message on Instagram at https://www.instagram.com/maytag/. When responding, please include your contact information and reference Case # 765580 Let’s see what we can do for you! Christy T
[This review was collected as part of a promotion.] Menu and programming difficult to work with. Keeps wanting me to put app on my phone. I do not want to have my microwave operation on my phone. Working with the menu is not easy. Especially when trying to set the time, which periodically has to be redone due to message that the unit has lost momentary power. Microwave takes many more minutes to heat or cook an item as compared to my old Maytag microwave. New microwave is 1/2 inch different than my old microwave and had to take some of backsplash off to accommodate the 1/2 inch. Your microwaves should be the same installation measurements. I like the looks of this microwave but not happen with the operation of it. Wondering if I bought a malfunctioning Microwave.
Response from maytag.comBy Branded Team, Consumer Care, June 5, 2025
Thank you for bringing this to our attention. We regret you are having these concerns with your Microwave. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Please visit https://producthelp.maytag.com/Cooking/Microwaves and select your Microwave style to get started. If you need additional assistance, please reach out to us directly via Facebook directly via Private Message on Facebook at https://www.facebook.com/maytag or Direct Message on Instagram at https://www.instagram.com/maytag/. When responding please include your contact information, Microwave model/serial number, and reference Case # 732261 Let’s see what we can do for you! Christy T
Not good! Maytag might have focused too much on features and not on any of them working well! One of the most important features is exhausting heat and fumes and it doesn’t do that very well. We have turned the motor for roof venting yet this blows grease and steam on the cabinets above. For some reason a vent opens on top and seems to exhaust back into the house. I plan to ask Maytag to buy this back and give me one that just exhausts and microwaves.
No, I would not recommend this to a friend.
Response from maytag.comBy Branded Team, Consumer Care, May 29, 2025
Thank you for bringing this to our attention. We regret that you are having these concerns with your Microwave. We value all of our customers, and we would like the opportunity to look into this further for you. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/maytag or Direct Message on Instagram at https://www.instagram.com/maytag/. When responding, please include your contact information and reference Case # 728503. Let’s see what we can do for you! Marie Q