Customer reviews from whirlpool.com
Whirlpool - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking - Stainless Steel
Average customer rating
4.3
(162 Reviews)
Rating breakdown 162 reviews
5 Stars
97
4 Stars
41
3 Stars
13
2 Stars
5
1 Star
6
82%of customers recommend this product.
(
61 out of
74)
Customer Reviews for Whirlpool - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking - Stainless Steel
Customer Rating
4
Good features
on October 23, 2024
Posted by: goddess527
from Atlanta, GA
[This review was collected as part of a promotion.] I bought this a week ago and am sort of glad I did. However, I was disappointed that no owner-user directions came with the unit or were available for download on the website. I have had to do trail and error to figure out this unit. Also concerned that the door will not hold up to daily usage.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
on October 20, 2024
Posted by: Malik
I bought 3 days ago and microwave handle is getting hot we can’t hold it my son touch the handle it was too hot ..
Response from whirlpool.comBy Whirlpool Team, Consumer Care, October 23, 2024
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Microwave. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at http://spr.ly/6425qxM6F or Direct Message on Instagram at http://spr.ly/6426qxM62, so we can look into this matter further for you. When responding please include your contact information, Microwave model/serial number, and reference Case #611306
We’re looking forward to hearing from you.
Jacob W
We’re looking forward to hearing from you.
Jacob W
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great buy
on October 22, 2024
Posted by: Mpena
[This review was collected as part of a promotion.] I had this for 2 weeks and so far it is working great
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Love our Microwave!
on October 27, 2024
Posted by: Debra
[This review was collected as part of a promotion.] We recently replaced our old Whirlpool microwave - everything is great. On thing I really wish they had was a subtle backlighting for the Display pad so you can see what you are doing at night. Just a suggestion, but otherwise we are quite happy.
Written by a customer while visiting whirlpool.com
Customer Rating
2
It works fine, but the preset function are useless
on November 20, 2024
Posted by: Debsreview
from Indiana
[This review was collected as part of a promotion.] A little background, we bought it because we like our Whirlpool Washer, Dryer and Refrigerator. So far, we absolutely hate this microwave, but due to the return policies of the big box store we are stuck with it. We bought it because of the preset features that have turned out to be a disaster. The only preset that seems to work properly are the potato and oatmeal. If you use dinner plate and some of the others, you end up with rubber. The absolute worst one is the beverage preset. I would like to know who programmed a cup of coffee or a cup of milk to cook for 90 seconds! Do you know what happens to an 8-ounce cup of coffee if you let it go for 90 seconds? I imagine it could cause some cheaper cups to break. Another thing, why do we have to hit cancel when the microwave is done cooking? We must hit cancel every single time something is done. This microwave is a total waste of money, don't buy it because you can't use the presets, and you must hit cancel every single time your food or drink is finished cooking. We paid extra for this because we wanted all the nice features. We should have just purchased a cheap one because we must do things the way you did on a 1980s microwave. It really stinks, because I cook ahead and freeze meals. When you buy an overhead microwave, you can’t exactly test it out for a few days before hanging it. We are stuck with it because of the stupid appliance return policies of the big box store we purchased it from. The only good thing I can say about it is that it looks nice.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, November 20, 2024
Hello,
Thank you for your review. We regret to hear that your Microwave is not living up to your standards. If you have any questions or concerns with your Microwave please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case # 627516
We’re looking forward to hearing from you.
Christy T
Thank you for your review. We regret to hear that your Microwave is not living up to your standards. If you have any questions or concerns with your Microwave please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case # 627516
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
4
Great Microwave
on November 25, 2024
Posted by: Breckbear1
[This review was collected as part of a promotion.] Hard to find a white appliance, but we did. Size is perfect for defrosting larger foods. The on/off turntable function is a great feature. Setting for clock and sound are very confusing and not easy to set up.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Lots of features and options.
on November 30, 2024
Posted by: xxx104
from Monon, IN
[This review was collected as part of a promotion.] We are very satisfied with this microwave so far! Wish it had a rack though?
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Nice microwave
on December 3, 2024
Posted by: Keejr
[This review was collected as part of a promotion.] Only had it a week but we love the microwave oven. We really like the many cooking options. Quieter than the oven it replaced.
Written by a customer while visiting whirlpool.com