Customer reviews from whirlpool.com
Whirlpool - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking - Black Stainless Steel
Average customer rating
4.3
(162 Reviews)
Rating breakdown 162 reviews
5 Stars
97
4 Stars
41
3 Stars
13
2 Stars
5
1 Star
6
82%of customers recommend this product.
(
61 out of
74)
Customer Reviews for Whirlpool - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking - Black Stainless Steel
Customer Rating
5
Great Features!
on November 8, 2024
Posted by: Cami78
from Milford, Delaware
[This review was collected as part of a promotion.] Our new Whirlpool microwave was installed on October 30, 2024. We love it! The only thing I would change is the underside light. It's in the back and I would have preferred it in the front, but that's okay. It works great and heats food quickly. I like that it has the "1", "2", and "3" minute quick features in addition to the "30" second feature. It's very pretty, too, and looks great above our stove. Highly recommend!ghly recommend!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
on November 9, 2024
Posted by: Mark
[This review was collected as part of a promotion.] The unit looks nice and fits in with our other kitchen appliances. However, the unit does not come with a detailed set of instructions on how to use it! I went online as well and could not locate an owner’s manual on use!! Very disappointing.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Quality Over The Range Microwave
on November 15, 2024
Posted by: Bear
[This review was collected as part of a promotion.] Bought this unit end of October. One of the few inexpensive white microwaves we could find. Functions are easy to understand. Takes a bit getting used to having to cancel operation every time the microwave is used.
We've turned on the sound alarm, adjusted volume up but it still isn't very loud.
We've turned on the sound alarm, adjusted volume up but it still isn't very loud.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Works well but the tones are too quiet to hear
on November 21, 2024
Posted by: carolr
[This review was collected as part of a promotion.] I like most everything, although I am still getting used to the express buttons -when I want to put something in for only 20 seconds it take 4 buttons to start. But my huge complaint is that although I have the tones set for the 3-loudest, I am slightly hard of hearing and even with my hearing aids in I can't hear the button tones, and certainly not the end of cycle tone.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Nice unit and fan power
on November 22, 2024
Posted by: Fourball
from Louisiana
[This review was collected as part of a promotion.] Works well looks good it was easy to install. Looks good no complications like the fan power.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great features
on November 23, 2024
Posted by: T bo
[This review was collected as part of a promotion.] Brought my microwave last month looks and works great happy now ready for the holidays
Written by a customer while visiting whirlpool.com
Customer Rating
3
Good Microwave with Poor Installation
on January 19, 2025
Posted by: Foxbat
from Indiana
[This review was collected as part of a promotion.] Could not fully test this microwave because Whirlpool’s installer for my location botched the installation, damaging our cabinetry and requiring a replacement unit. When it was in use, it did a good job of simple heating jobs. One feature that is slightly annoying is the inability to turn off the Finish Song that plays when the heating cycle completes. The Low setting is acceptable. But the microwave stays in the cooking cycle until you press the Stop/Cancel button twice.
Positives are the LED underneath lights and their three brightness levels, plus the fan’s three fan speeds. The unit we got was the black and stainless finish which matches our gas range.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
looks good
on January 20, 2025
Posted by: Dave
from Summerfield FL.
[This review was collected as part of a promotion.] It keeps popping the breaker on the defrost mode and the 30 second mode.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, January 23, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Microwave. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information, Microwave model/serial number, and reference Case # 659924.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com