Customer reviews from hp.com
HP - ENVY Desktop TE01-4020 - Intel Core i7-13700 - 32GB Memory - 1 TB SSD - Nightfall Black
Average customer rating
4.2
(657 Reviews)
Rating breakdown 657 reviews
5 Stars
405
4 Stars
121
3 Stars
46
2 Stars
19
1 Star
66
84%of customers recommend this product.
(
290 out of
347)
Customer Reviews for HP - ENVY Desktop TE01-4020 - Intel Core i7-13700 - 32GB Memory - 1 TB SSD - Nightfall Black
Posted by: Thomas xxxxx
from fort Myers
Verified Purchase:Yes
the desktop is total junk. my old envy would print and read the camera card this does neither. support fixed it so it would print that was short lived it reverted back to not being able to connect to the hp smart tank printer. it is slow complete toral perfect junk. support is worthless impossible to contact puts you on endless holds then cannot correct any problems.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: TP2021
from San Jose, CA
Verified Purchase:Yes
I was hoping that this computer would be a much needed upgrade to my 2013 Dell, however I found it to be very similar. It does boot up amazingly fast and has some great features but aving an SSD drive and a 2TB data hard drive has proved confusing for for the processing. As a photo editor, the 256 SSD drive barely contains the programs I need to use, and the communications to the data harddrive proves to be slow and cumbersome. This PC locks up while processing Adobe Lightroom and Photoshop and has completely crashed several time while trying to process photos. It also had a weird quirk that you cannot wake it up when you step away for a few minutes, sometimes it crashes and reboots or I need to do a complete shutdown and bring it back up.
Features
4
Performance
3
Written by a customer while visiting hp.com
Posted by: SLBrown
from Global traveler
Verified Purchase:Yes
Partial system failure out of the box. Can't set up multiple monitors. Tech support has involved 3+ hours, re-sets, and more. I expected MUCH better than this!
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: Anonymous
from Paris, Tx.
Verified Purchase:Yes
I know that people are having trouble in every tech industry getting parts to build their computers
but that should make you even more helpful to you clients instead of causing all the headaches, not listening to or believing what we tell you about the systems that we purchased. This had to go back in a little over a two months.
but that should make you even more helpful to you clients instead of causing all the headaches, not listening to or believing what we tell you about the systems that we purchased. This had to go back in a little over a two months.
Features
1
Performance
1
Written by a customer while visiting hp.com
Posted by: Jon_Bearrrr
from South Louisiana
Verified Purchase:Yes
The reason it didn't get 5 stars is that when using the HDMI cable to my smart TV I get nothing but a pic of the desktop wallpaper. It's the same with the WiFi. It worked with my old PC and currently with the wife's laptop. I would appreciate some help with this issue.
I love the physical size, it's way smaller and lighter than any PC I've ever owned. And I'm getting used to the upgrade to Windows 11.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Whatever1901
Verified Purchase:Yes
2TB HDD is failing and HD has not replaced. Instead the tech had me testing every other aspect of the PC when this thing is making a squealing noised randomly and on shut down.
No, I would not recommend this to a friend.
Features
2
Performance
2
Written by a customer while visiting hp.com
Posted by: Adubclub
from Columbus, OH
Verified Purchase:Yes
Excellent Rocket League Computer
I would recommend this to a friend!
Value
5
Quality
5
Written by a customer while visiting hp.com
Posted by: InfiniTees
from Audubon, NJ
Verified Purchase:Yes
Excellent turnaround time. Computer is exactly what I needed to run my business smoothly.
I would recommend this to a friend!
Value
5
Quality
5
Written by a customer while visiting hp.com