Customer reviews from tcl.com
TCL - 85" Class A300W NXTVISION Series 4K QLED Lifestyle TV with Ultra Matte Screen and Flush Wall Mount (2024)
Average customer rating
4.6
(31 Reviews)
Rating breakdown 31 reviews
5 Stars
25
4 Stars
4
3 Stars
0
2 Stars
0
1 Star
2
83%of customers recommend this product.
(
5 out of
6)
Customer Reviews for TCL - 85" Class A300W NXTVISION Series 4K QLED Lifestyle TV with Ultra Matte Screen and Flush Wall Mount (2024)
Customer Rating
5
Beautiful picture and great support!
on April 25, 2025
Posted by: Dawnmichelle
from SC
Help line was very helpful!! Carolyn was wonderful!!
I would recommend this to a friend!
Response from tcl.comBy Alison TCL Customer Support, April 25, 2025
Hi Dawnmichelle,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
TCL Customer Support
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
TCL Customer Support
Written by a customer while visiting tcl.com
Customer Rating
5
Internet connections
on April 30, 2025
Posted by: Probateman
from Virginia
[This review was collected as part of a promotion.] I bought this TV in November 2024. Today tried to switch internet providers. TV has worked great until I encountered this issue, however when I contacted Phony at TCL he immediately fixed things for me. Now all is working as it should. Thanks again Phony!
I would recommend this to a friend!
Response from tcl.comBy Alison TCL Customer Support, May 1, 2025
Hi Probateman,
We appreciate your thoughtful feedback! We are pleased to hear that you are enjoying your TV thus far. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
TCL Customer Support
We appreciate your thoughtful feedback! We are pleased to hear that you are enjoying your TV thus far. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
TCL Customer Support
Written by a customer while visiting tcl.com
Customer Rating
5
Absolutely Blown Away by the Picture and Design!
on May 29, 2025
Posted by: SJ23
from Atlanta, Ga
[This review was collected as part of a promotion.] I’ve had the TCL 75A300W for a few weeks now, and it’s truly a game changer. The NXTVISION 4K QLED display is absolutely stunning—colors are vibrant, blacks are deep, and the clarity is next level whether I’m watching movies, gaming, or streaming live sports. It’s one of the few TVs where you genuinely notice the upgrade from the moment you turn it on.
The integrated Google TV interface makes everything intuitive and fast—no lag, no clunky menus—just a seamless experience. I love how quickly I can jump into Netflix, YouTube, or live TV, and the voice control through the remote is super convenient.
Another standout is the flush wall mount. It sits beautifully against the wall and gives the setup a sleek, modern look that elevates the entire room.
TCL clearly put thought into every detail of this TV—from visual quality to usability to design. I’m genuinely impressed and can’t recommend this model enough to anyone looking for premium quality at an amazing value.
I would recommend this to a friend!
Response from tcl.comBy Alison TCL Customer Support, May 29, 2025
Hi SJ23,
We appreciate your thoughtful feedback. Please enjoy the great size and quality of this TV. Thank you for choosing TCL to be part of your family!
Thank you,
TCL Customer Support
We appreciate your thoughtful feedback. Please enjoy the great size and quality of this TV. Thank you for choosing TCL to be part of your family!
Thank you,
TCL Customer Support
Written by a customer while visiting tcl.com
Customer Rating
5
Shy
on August 14, 2025
Posted by: Dan36
from Utah
Shy did a fantastic job helping me get my tv set up. Great customer experience on my end!
I would recommend this to a friend!
Response from tcl.comBy Alison TCL Customer Support, August 14, 2025
Hi Dan36,
We appreciate you taking the time to provide your thoughtful feedback. We are pleased to hear that you are enjoying your TV thus far. Hopefully you are able to take your viewing experience to the next level with your new TCL TV. Enjoy!
Thank you,
TCL Customer Support
We appreciate you taking the time to provide your thoughtful feedback. We are pleased to hear that you are enjoying your TV thus far. Hopefully you are able to take your viewing experience to the next level with your new TCL TV. Enjoy!
Thank you,
TCL Customer Support
Written by a customer while visiting tcl.com
Customer Rating
1
bug in the firmware update, TV unusable
on August 21, 2025
Posted by: tanika
from Gold Coast, Australia
[This review was collected as part of a promotion.] I bought a TCL 2 weeks ago, I have had to return the first model to the store as the update corrupted the firmware. I now have a second model where the update has corrupted, and instead of being provided with a downloadable firmware file (which usually happens with other companies) I have been asked for repeated photos of the issue, when the issue is that the update corrupted, I cannot restore the TV to factory settings and I have no way of updating it. Im really disappointed that such a simple fix has taken over 2 weeks to get any support on, and now I will likely return the tv and exchange for another brand, which im really disappointed about
No, I would not recommend this to a friend.
Response from tcl.comBy Alison TCL Customer Support, August 21, 2025
Hi tanika,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. A member of our team is currently in the process of reviewing your case and will reach out to you as soon as they can.
Thank you,
TCL Customer Support
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. A member of our team is currently in the process of reviewing your case and will reach out to you as soon as they can.
Thank you,
TCL Customer Support
Written by a customer while visiting tcl.com
Customer Rating
1
DO NOT BUY!
on August 22, 2025
Posted by: Jules4803
Immediately out of the box, the remote doesn’t work. Can’t get past the language screen to set up tv.
Response from tcl.comBy Alison TCL Customer Support, August 25, 2025
Hi Jules4803,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. A member of our team is currently in the process of reviewing your case and will reach out to you as soon as they can.
Thank you,
TCL Customer Support
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. A member of our team is currently in the process of reviewing your case and will reach out to you as soon as they can.
Thank you,
TCL Customer Support
Written by a customer while visiting tcl.com
Customer Rating
5
on August 23, 2025
Posted by: tyler0214
Cherrie did a great job walking me through a factory reset to help with WiFi connectivity!
Response from tcl.comBy Alison TCL Customer Support, August 25, 2025
Hi tyler0214,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
TCL Customer Support
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
TCL Customer Support
Written by a customer while visiting tcl.com