Customer reviews from tcl.com
TCL - 85" Class A300W NXTFRAME Series 4K QLED Frame TV with Ultra Matte Screen and Flush Wall Mount (2024)
Average customer rating
4.8
(24 Reviews)
Rating breakdown 24 reviews
5 Stars
20
4 Stars
4
3 Stars
0
2 Stars
0
1 Star
0
100%of customers recommend this product.
(
1 out of
1)
Customer Reviews for TCL - 85" Class A300W NXTFRAME Series 4K QLED Frame TV with Ultra Matte Screen and Flush Wall Mount (2024)
Customer Rating
5
Slim, beautiful frame and amazing quality.
on August 9, 2024
Posted by: boymommy23
[This review was collected as part of a promotion.] Finally a TV that will add to wall space and not take away from it. It is beautiful even when not on. It has a light wood frame that goes on once installed so it looks like a picture frame hanging. The tv has no legs, so mounting is the only option. It is very slim and not bulky. The guide to install the wall mount was really nice. You tape it right to the wall and everything lined right up. The tv picture is amazing and we love the screensaver option so it has a picture when not in use to help enhance the space of the room. Nice and crispy picture. The kids love talking to Google and getting her responses. It is handy when looking for a quick tip or inquires as you are watching a show. Volume is good as well. We don’t feel the need to add a soundbar. Overall, another great tv from TCL.
Response from influenster.comBy Brandon TCL Customer Support, August 9, 2024
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. Enjoy!
Best,
TCL Customer Support
Best,
TCL Customer Support
Written by a customer while visiting influenster.com
Customer Rating
5
ROKU
on August 10, 2024
Posted by: Marziss
[This review was collected as part of a promotion.] I Have 2 TLC TV's one 4 series and one 6 series which is awesome....... do you still offer ROKU on the new tv's
Response from tcl.comBy Brandon TCL Customer Support, August 12, 2024
Hi Marziss,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TVs thus far and that you chose TCL! At TCL, we are committed to delivering premium products with world-class customer experience. Among our new 2024 models, we offer TVs with Google and Fire operating systems. We hope this helps!
Best,
TCL Customer Support
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TVs thus far and that you chose TCL! At TCL, we are committed to delivering premium products with world-class customer experience. Among our new 2024 models, we offer TVs with Google and Fire operating systems. We hope this helps!
Best,
TCL Customer Support
Written by a customer while visiting tcl.com
Customer Rating
5
TCL 65 inch Art Frame
on August 11, 2024
Posted by: joeller22
[This review was collected as part of a promotion.] This TV is first class all the way . it does not fo justice to even call a TV . Simply elegant , understated beauty. Ultra thin, incredible QLED picture. comes with matte screen . I can not stress this enough Art mode is incredible. Flush wall mount included. the sound quality is excellent.
Response from influenster.comBy Brandon TCL Customer Support, August 12, 2024
Hi Joelle,
Thank you for providing your thoughtful feedback. We are excited to see that you are liking your new TCL TV! Sit back, relax and enjoy some great content with your high quality and high functional TV.
Best regards,
TCL Customer Support
Thank you for providing your thoughtful feedback. We are excited to see that you are liking your new TCL TV! Sit back, relax and enjoy some great content with your high quality and high functional TV.
Best regards,
TCL Customer Support
Written by a customer while visiting influenster.com
Customer Rating
4
Excellent TV!
on August 11, 2024
Posted by: stephaniew545
[This review was collected as part of a promotion.] Excellent tv! The picture is crystal clear. I love the matte screen to prevent glares. The wall mount is a flush mount so it doesn't stick out very far. Took us about 30 minutes to install to the wall. The TV comes with a beautiful light wood magnetic bevel which allows you to change the look of the tv drastically. This tv has very loud speakers for being a TV. The downfall is that the tv is quite pricey and does not come with a stand, so you MUST have a flat wall big enough for the tv. I haven't had luck finding a stand anywhere that works for this TV. Also the screws sent with the TV for the mount, strip out before you get them all the way in the wall. Other than those couple things this TV is everything!
Response from influenster.comBy Brandon TCL Customer Support, August 12, 2024
Hi Stephanie,
Thank you for providing your thoughtful feedback. This TV is actually compatible with a table stand or moveable floor stand which are both sold separately. We are thrilled to hear that you are happy with your new TCL TV thus far! If you require any assistance please do not hesitate to reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with.
Best,
TCL Customer Support
Thank you for providing your thoughtful feedback. This TV is actually compatible with a table stand or moveable floor stand which are both sold separately. We are thrilled to hear that you are happy with your new TCL TV thus far! If you require any assistance please do not hesitate to reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with.
Best,
TCL Customer Support
Written by a customer while visiting influenster.com
Customer Rating
4
Beautiful HEAVY TV
on August 11, 2024
Posted by: grasschachi
[This review was collected as part of a promotion.] The TV is obviously gorgeous. Compared to our current TCL Roku TV this feels luxury.
The picture is good. Sometimes the matte seems to dull the colors but there are many settings to change the picture quality which we also love. The frame feature is awesome and disguises the tv. However, it seems a bit more like a screen than a picture especially compared to the Samsung frame TV.
We are looking forward to using Google instead of Roku! Our accounts are compatible with this software which we love. But don’t worry Air drop and other Apple features can be used.
The TV comes with Dolby sound. We have never been people to have sound bars with our TV so we are pleased with the audio but if you are used to a sound bar then this might not be an upgrade.
The design of the TV is incredibly sleek and the box itself is very slim. However, it weighs a TON compared to other TVs I’ve had. It seems like due to this, there is an immense amount of stress if you were to mount it or even just stand it up.
The reason the TV looses a star is because we can’t possibly mount this TV in the place we are living now. First it’s so heavy that I fear it would rip down a weak wall and in addition it is not renter friendly. You might notice that the TV is set on an ottoman. This is because it didn’t come with feet. We ordered universal 65” tv feet AND a tv cart for it and neither worked! The screw spots in the back where the mount would go don’t align with any of the products we’ve bought! These carts and feet are able to be used on many different TVs so the design of this must be different than that of a standard 65”. The website for this TV states there is a TV cart and TV stand feet available, however, we can’t find them anywhere to buy. The TV is precariously placed and will probably be put into storage until those pieces become available. I would not suggest the TV if you are unable to mount it which is a shame because besides that it is a first class TV!
TLDR: tv is luxurious and modern, very heavy, does not come with feet.
The picture is good. Sometimes the matte seems to dull the colors but there are many settings to change the picture quality which we also love. The frame feature is awesome and disguises the tv. However, it seems a bit more like a screen than a picture especially compared to the Samsung frame TV.
We are looking forward to using Google instead of Roku! Our accounts are compatible with this software which we love. But don’t worry Air drop and other Apple features can be used.
The TV comes with Dolby sound. We have never been people to have sound bars with our TV so we are pleased with the audio but if you are used to a sound bar then this might not be an upgrade.
The design of the TV is incredibly sleek and the box itself is very slim. However, it weighs a TON compared to other TVs I’ve had. It seems like due to this, there is an immense amount of stress if you were to mount it or even just stand it up.
The reason the TV looses a star is because we can’t possibly mount this TV in the place we are living now. First it’s so heavy that I fear it would rip down a weak wall and in addition it is not renter friendly. You might notice that the TV is set on an ottoman. This is because it didn’t come with feet. We ordered universal 65” tv feet AND a tv cart for it and neither worked! The screw spots in the back where the mount would go don’t align with any of the products we’ve bought! These carts and feet are able to be used on many different TVs so the design of this must be different than that of a standard 65”. The website for this TV states there is a TV cart and TV stand feet available, however, we can’t find them anywhere to buy. The TV is precariously placed and will probably be put into storage until those pieces become available. I would not suggest the TV if you are unable to mount it which is a shame because besides that it is a first class TV!
TLDR: tv is luxurious and modern, very heavy, does not come with feet.
Response from influenster.comBy Brandon TCL Customer Support, August 12, 2024
Hi Grace,
Thank you for providing your feedback. This TV is actually compatible with a table stand and moveable floor stand which will both be sold separately on our website. We are thrilled to hear that you are happy with your new TCL TV thus far and appreciate your review as we are always looking for ways to improve. If you require any assistance, please do not hesitate to reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with.
Best,
TCL Customer Support
Thank you for providing your feedback. This TV is actually compatible with a table stand and moveable floor stand which will both be sold separately on our website. We are thrilled to hear that you are happy with your new TCL TV thus far and appreciate your review as we are always looking for ways to improve. If you require any assistance, please do not hesitate to reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with.
Best,
TCL Customer Support
Written by a customer while visiting influenster.com
Customer Rating
5
Easy TV!
on August 12, 2024
Posted by: lindsayb247
[This review was collected as part of a promotion.] Easy installation and smart features. Picture quality is great. Sound is good, though we have added a sound bar for more in depth listening. Simple and easy to use remote. Would recommend to future buyers. Decent price point for product!
Response from influenster.comBy Brandon TCL Customer Support, August 13, 2024
Hi Lindsay,
Thank you for providing your thoughtful feedback. We are excited to see that you are liking your new TCL TV! Sit back, relax and enjoy some great content with your high quality and high functional TV.
Best regards,
TCL Customer Support
Thank you for providing your thoughtful feedback. We are excited to see that you are liking your new TCL TV! Sit back, relax and enjoy some great content with your high quality and high functional TV.
Best regards,
TCL Customer Support
Written by a customer while visiting influenster.com
Customer Rating
5
The TCL 65" NXT Frame QLED offers excellent picture quality, good sound for a wall-mounted unit, and the benefits of Google TV, making it a solid choice despite a few installation quirks.
on August 18, 2024
Posted by: morgans418
[This review was collected as part of a promotion.] The TCL 65" NXT Frame QLED TV is a stellar choice for anyone looking to elevate their home entertainment experience. The picture quality is impressive - especially with 4K content. With vibrant colors and sharp details, it truly brings content to life, making every viewing experience a visual delight.
Sound performance, while often a weak point for wall-mounted TVs, is surprisingly good with the NXT Frame. For a TV that sits flush against the wall, it delivers clear and well-balanced audio that enhances the overall experience. I would love to elevate this further with the addition of a sound bar.
One of the standout features is the built-in Google TV. This integration provides a seamless and intuitive interface, making it easier to navigate and access a wide range of content. It’s a significant plus for anyone who values convenience and smart functionality.
However, it's worth noting that the installation process can be a bit challenging. The TV's design aims for a sleek, cordless appearance, but this is somewhat hampered by the limited space behind the unit. Ensuring a neat and tidy setup requires some careful planning for placement of electrical and HDMI outlets. Additionally, the wall anchors included in the hanging kit are not particularly robust, so it might be wise to use stronger anchors to ensure the TV stays securely mounted.
Overall, the TCL 65" NXT Frame QLED offers excellent picture quality, good sound for a wall-mounted unit, and the benefits of Google TV, making it a solid choice despite a few installation quirks.
Overall, the TCL 65" NXT Frame QLED offers excellent picture quality, good sound for a wall-mounted unit, and the benefits of Google TV, making it a solid choice despite a few installation quirks.
Response from influenster.comBy Brandon TCL Customer Support, August 19, 2024
Hi Morgan,
Thank you for taking the time to provide your thoughtful feedback. We have taken note and will forward this information on to the appropriate team members. We are always looking for ways to improve, and your feedback is greatly appreciated! Overall, we are pleased to hear that you are enjoying your TV thus far. Hopefully you are able to take your viewing experience to the next level with your new TCL NXTFrame TV.
Best,
TCL Customer Support
Thank you for taking the time to provide your thoughtful feedback. We have taken note and will forward this information on to the appropriate team members. We are always looking for ways to improve, and your feedback is greatly appreciated! Overall, we are pleased to hear that you are enjoying your TV thus far. Hopefully you are able to take your viewing experience to the next level with your new TCL NXTFrame TV.
Best,
TCL Customer Support
Written by a customer while visiting influenster.com
Customer Rating
4
Very user friendly, great picture, guests comment on how nice the TV looks, even when turned off
on August 24, 2024
Posted by: chrisl74
[This review was collected as part of a promotion.] This TV feels like a major upgrade and a step into the future. I really like how many settings there are and are adjustable; you can save your settings in each picture mode and freely switch between them (including turning down the brightness and choosing whether you want auto-brightness turned on). I typically keep the TV in low power (energy saving) mode, but occasionally switch to different ones for movies or video games. The matte finish on the screen gives the tv kind of a luxurious look when it’s off. My TV is also next to a window, and I definitely think the matte cuts the glare.
At first I was unsure about the Art Mode, but I think it’s just my setup. I am not able to use the included flush mount, so I did find an articulating wall mount that fit. Be aware the back of this TV is not like any I have seen, and some “universal” accessories won’t work. If you can flush-mount this TV, I truly think this could look like a big framed piece of art (pro tip though, turn the brightness waaay down to get the artsy feel)
This is my first experience with Google TV. I turned it off and put the TV in “app only” mode. Google TV part tailors ads and things you may like, but app mode makes it more like a Roku/Apple TV interface. Google TV does not search or perform actions within most apps, so I don’t feel like im missing out with it off. There was also brief lag sometimes with Google TV turned on, but I haven’t experienced that since turning it off.
Overall, great things to say about the quality of this TV. it is definitely a step into “smart TV” territory, so if you are upgrading from something more basic like I was, some interfaces may take 2 seconds to get used to. My irks all seem to stem from software UI, which can easily be patched and upgraded in time. This TV is very easy to use, very personalizable, and I am very happy to display this in my home.
Response from influenster.comBy Brandon TCL Customer Support, August 27, 2024
Thank you for providing your thoughtful feedback. We are excited to see that you are liking your new TCL TV! Sit back, relax and enjoy some great content with your high quality and high functional TV.
Best regards,
TCL Customer Support
Best regards,
TCL Customer Support
Written by a customer while visiting influenster.com