Customer Reviews for Chamberlain - myQ Smart Indoor Home Security Camera - White
Customer Rating
4
IGNORE THE FREE PRODUCT REVIEWS
on August 7, 2024
Posted by: cheaters online
from NH
if you want review that matters, get it from the people who PAID for the product. I PAID for mine and did not get what I ordered. I got the indoor camera, was charges for a GARAGE model. The camera works ok so far but they shouldn't babale to pull a fast one with what they send. Wanted to return it, they wanted me to wait for refund for six weeks.
Pros: WiFi Capable
No, I would not recommend this to a friend.
Response from chamberlain.comBy Social Media, August 8, 2024
Hi, thank you for your review. We are so sorry to hear that the camera didn't meet your expectations. We are more than happy to look into your refund. Feel free to reach us directly at social@chamberlain.com so we can look further into this return. Thank you for all your time and patience.
Written by a customer while visiting chamberlain.com
Customer Rating
1
What camera?
on February 27, 2025
Posted by: Ande
from Glenville, PA
I bought this to go with my myQ Garage Door Opener. So far, it has been very frustrating. For example: Step 4. Enable Location Services on your Smart Phone.
I find no such service. I do see the camera in the Bluetooth. But, the number it shows is completely different from any number found in the box or on the camera.
When I do click on the camera in Bluetooth it just says I need an app to use it. I have the myQ app and it still does not show up as an available device. The only device I can see is the door opener.
When I click on the Discover button I am just taken to the shop section. Silly me. I thought that was what the "Shop" button was for.
Like many others, I find this to be a totally frustrating endeavor. When it should have been an easy installtion.
I thought I could see the camera with my Windows 11 computer and Laptop. Again, silly me. There is no App for Windows that I could find.
Pros: Packaged Well
No, I would not recommend this to a friend.
Response from chamberlain.comBy TSC Technical Support, March 12, 2025
Hi Ande, thank you for reaching out to us. We are sorry to hear of the issue you're experiencing with your product. We would like to provide assistance towards a solution following troubleshooting. Please contact us through https://support.chamberlaingroup.com/s/contact-us
Thank you for being a customer and for taking the time to review our product. We appreciate your feedback and will be shared with our team.
Written by a customer while visiting chamberlain.com
It works well. One can alter viewing positions. Small, so easy to conceal.
Pros: easy to install
Response from chamberlain.comBy Social Media, June 12, 2025
Hello, thank you for sharing your review with us. We are so glad to see that you are enjoying your experience with us, and our team will be glad to see your positive comments. Should you have any questions about our products in the future, please email social@chamberlain.com. Thank you for choosing Chamberlain.
Written by a customer while visiting chamberlain.com