Customer reviews from Samsung US
Samsung - 7.5 Cu. Ft. Stackable Smart Ventless Hybrid Heat Pump Electric Dryer with Sensor Dry - White
Average customer rating
4.4
(210 Reviews)
Rating breakdown 210 reviews
5 Stars
157
4 Stars
23
3 Stars
6
2 Stars
4
1 Star
20
87%of customers recommend this product.
(
135 out of
155)
Customer Reviews for Samsung - 7.5 Cu. Ft. Stackable Smart Ventless Hybrid Heat Pump Electric Dryer with Sensor Dry - White
Customer Rating
5
So roomy ..
on March 2, 2022
Posted by: Bballmomof2boys
from Holland, Ohio
[This review was collected as part of a promotion.] I cannot how big this dryer is. It holds a lot more clothes then my old Fisher & Patkel. Love it. Love my Samsungs!! Only thing I don't like is the door sticking out and not flat with the dryer. I can't close my doors on the laundry space. Only thing I don't like.
I would recommend this to a friend!
Features
5
Performance
5
Design
3
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Needs better design
on October 5, 2023
Posted by: Dagg
from Iowa
Less than two years old counter weights bolts snapped off breaking the weight in half ripping front door seal. Parts cost half a new one.
Features
3
Performance
3
Design
1
Value
1
Response from Samsung USBy SEA Care, SEA Care, October 5, 2023
Hello Dagg,
We understand how you feel about the cost of the parts. We want to speak to you directly to discuss the repair needed and what options we can lay for you.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1146371129) to help our team pull up your information when you message us.
Have a great day.
-John
We understand how you feel about the cost of the parts. We want to speak to you directly to discuss the repair needed and what options we can lay for you.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1146371129) to help our team pull up your information when you message us.
Have a great day.
-John
Written by a customer while visiting Samsung US
Customer Rating
5
Another great appliance from Samsung!
on July 21, 2020
Posted by: JDC732
from Toms River
Gender:Male
[This review was collected as part of a promotion.] We were super excited to receive our new appliance from Samsung! It is truly a very beautiful dryer. This machine is incredibly quiet. We can't even hear it running anymore. With an opening of just under 53", the dryer is very deep and can hold a large load. It fits our queen sized comforter with ease. Our old dryer could barely fit the comforter and even ripped it once. We would have to take it to the laundry mat in order to clean it. Not anymore! It has many cycles to choose from. One of our favorites is the wrinkle prevent mode, which will tumble dry the clothing over a longer period of time in order to reduce the wrinkles in the clothing. I was never good at ironing clothing and prefer this option over hanging certain items out to dry. We currently have the machines side by side, but they are stack-able. This is another great option if you would like to save some space. I told my family and friends about our new appliances and they already joked about coming over and using them! Samsung uses state of the art and innovating technology to reduce both water and electricity and keeps our family in mind when designing their appliances. Features like the child safety lock and the reminder to self clean after 40 loads helps keep our families clothes clean and our children safe. Thanks Samsung!
Written by a customer while visiting The Insiders
Customer Rating
5
Drys fast
on August 26, 2020
Posted by: amber179
from Boardman
Gender:Female
[This review was collected as part of a promotion.] Dryer is large capacity, drys my king size bedding in one load with no problem. It is very quiet! I love the sanatize feature! The controls are very easy to follow, led panel let's you know the remaining time. You can dry a large capacity all at once, cutting down on time. I got the stacking kit, which saves space. Kit was easily installed. I love the blue LED lighting inside the dryer! Easy to see! I like the looks of the sleek design! I highly recommended. UPDATE: after months of using this dryer, I still Love it! The only thing that I would change is the dryer lint catcher. The plastic lint catcher does not seal completely allowing dryer sheets to escape into the vent.
Written by a customer while visiting The Insiders
Customer Rating
5
Drys fast
on August 10, 2020
Posted by: amber179
from Boardman
Gender:Female
[This review was collected as part of a promotion.] Dryer is large capacity, drys my king size bedding in one load with no problem. It is very quiet! I love the sanatize feature! The controls are very easy to follow, led panel let's you know the remaining time. You can dry a large capacity all at once, cutting down on time. I got the stacking kit, which saves space. Kit was easily installed. I love the blue LED lighting inside the dryer! Easy to see! I like the looks of the sleek design! I highly recommended
Written by a customer while visiting The Insiders
Customer Rating
4
Works well, still figuring out settings
on August 18, 2020
Posted by: caitles13
from Richmond
Gender:Female
[This review was collected as part of a promotion.] I like this dryer. It works pretty well but I haven't figured out the right settings to dry my clothes quickly and fully without using high heat, or maybe it's just not possible. I have to run it multiple cycles to get clothes dry and I didn't have to do this with my last dryer. I Iike that it has so many options though. I like that there's an alert when it's done. Capacity is good and it's pretty quiet, which is nice. Other than not having a full knowledge of all the settings, my only complaint is that the lint trap is difficult to open to clean it out. I have four cats so I need to clean it regularly, which is a little bit of a hassle.
Written by a customer while visiting The Insiders
Customer Rating
5
Dries FAST!
on September 29, 2020
Posted by: Momof4boys1
from Dickinson
Gender:Female
[This review was collected as part of a promotion.] This dryer is great! I received a dryer that was damaged but Samsung is making it right and sending another one. I am happy with how quickly the dryer dries my clothes. I LOVE all the different drying cycles it offers. Sanitize is awesome for cleaning pillows and my kids stuffed animals. I can already tell I will love this dryer!
Written by a customer while visiting The Insiders
Customer Rating
1
Bad product
on February 18, 2021
Posted by: Adam
from Huntsville, AL
Product vents co2 into the home. It has an annoyingly long end cycle alert that can not be changed.
No, I would not recommend this to a friend.
Features
1
Performance
2
Design
2
Value
1
Response from Samsung USBy Pat, Samsung Care, February 19, 2021
You can turn the alarm sound off. When the alarm is off, the melody of cycle completion and the power-off beep will not sound. However, the other sounds stay active. To do this, press and hold the Damp Alert button for 3 seconds. ^Pat
Written by a customer while visiting Samsung US