Customer reviews from bissell.com
BISSELL - CrossWave Multi-Surface Wet Dry Upright Vacuum - Molded White, Titanium and Cha Cha Lime Green
Average customer rating
4.4 out of 5
4.4
(1,615 Reviews)
Open Ratings Snapshot
Rating breakdown 1,615 reviews
5 Stars
1,208
4 Stars
182
3 Stars
70
2 Stars
44
1 Star
111
87%of customers recommend this product. 
(
1,352 out of 1,557
)
Best Buy Privacy Policy
Customer Reviews for BISSELL - CrossWave Multi-Surface Wet Dry Upright Vacuum - Molded White, Titanium and Cha Cha Lime Green
Customer Rating
5 out of 5
5
Great product! I would definitely buy bissell products again
on December 8, 2020
Posted by: James
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great product! I would definitely buy bissell products again.Thanks!
I would recommend this to a friend!
Written by a customer while visiting bissell.com
Customer Rating
5 out of 5
5
Love this thing!
on December 8, 2020
Posted by: Lori
from Undisclosed
Verified Purchase:Yes
Makes cleaning my hardwood floor and area rug fast and easy! Picks up the cat hair off the rug better than my Miele!
I would recommend this to a friend!
Written by a customer while visiting bissell.com
Customer Rating
5 out of 5
5
i wish i bought this years ago!
on December 11, 2020
Posted by: Julianne
from Undisclosed
Verified Purchase:Yes
this product is excellent! it works so efficiently and i love how it separates the dirty water from the clean tank!!
I would recommend this to a friend!
Written by a customer while visiting bissell.com
Customer Rating
5 out of 5
5
I would definitely recommend this product.
on December 21, 2020
Posted by: Linda
from Undisclosed
Verified Purchase:Yes
I use the crosswave on almost all my floors. The laminate and my linoleum and it's actually fun and easy. I couldn't believe how dirty my floors were until I used this product. I love it,
I would recommend this to a friend!
Written by a customer while visiting bissell.com
Customer Rating
5 out of 5
5
Value received! Greater than value paid!
on December 23, 2020
Posted by: Matthew
from Undisclosed
Verified Purchase:Yes
We recently updated most of our floors from carpet to hard surface. Although our current vacuum cleaner does vacuum floors we wanted a vacuum to perform both duties at once. My original results expectation of the CrossWave were average. After a quick learning curve and understanding the best way to operate put my average expectations to rest. Simply put, the CrossWave's results speak for themselves! In short, the CrossWave gives great results and is very easy to operate much like a traditional upright vacuum. The only downside to the CrossWave is no different than cleaning with a traditional bucket and rag. Probably a good idea to clean the entire unit when you done cleaning.
I would recommend this to a friend!
Written by a customer while visiting bissell.com
Customer Rating
5 out of 5
5
Love it!
on December 24, 2020
Posted by: Rhonda
from Undisclosed
Verified Purchase:Yes
Love it. Floors are cleaner than they have been in a long time!
I would recommend this to a friend!
Written by a customer while visiting bissell.com
Customer Rating
2 out of 5
2
Not recommended
on December 30, 2020
Posted by: Jesse
from Undisclosed
Verified Purchase:Yes
Just used it for regular laminate flooring. Not enough suction. Small rocks and debris kept getting trapped in the bottom part of the vacuum, so when you shut it off, it would leave a trail of debris on the floor. Definitely returning it unfortunately
No, I would not recommend this to a friend.
Response from bissell.comBy bissellpwrbissellpwrApril 21, 2022
We're sorry to hear this, Jesse. We'd love to provide some troubleshooting steps to improve the results with your CrossWave! What you're describing is often due to clogging. This helpful video shows the steps to clearing any clogs obstructing your CrossWave: https://support.bissell.com/app/answers/detail/a_id/1277 Please call us anytime if we can assist at 1-800-237-7691.
Written by a customer while visiting bissell.com
Customer Rating
4 out of 5
4
Worth the investment
on January 2, 2021
Posted by: Laura
from Undisclosed
Verified Purchase:Yes
90% of my flooring is hard laminate, and tired on going through a whole box of swifter wets. The crosswave I'm using a bottle and a half of solution so on the long rub I'll be saving time and money. It was just time to invest. I had a shedding dog so I do vacuum with another machine before using the crosswave.
I would recommend this to a friend!
Written by a customer while visiting bissell.com
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