Customer reviews from bissell.com
BISSELL - CrossWave Multi-Surface Wet Dry Upright Vacuum - Molded White, Titanium and Cha Cha Lime Green
Average customer rating
4.4
(1,615 Reviews)
Rating breakdown 1,615 reviews
5 Stars
1,208
4 Stars
182
3 Stars
70
2 Stars
44
1 Star
111
87%of customers recommend this product.
(
1,352 out of
1,557)
Customer Reviews for BISSELL - CrossWave Multi-Surface Wet Dry Upright Vacuum - Molded White, Titanium and Cha Cha Lime Green
Posted by: Sharilynn
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] I was very excited to get this product. The vacuum was rated very highly by customers. I am very disappointed with the purchase. I used the Crosswave once and it was clogged. I removed unclogged the vaccuum, washed the brush and tried again. The suction is not particularly strong, and it leaves streaks of dirty water across the kitchen floor even if I start with a freshly cleaned vacuum and roller. The Shark Navigator and a steam mop are now my preferences for vacuuming and washing hardwood.
No, I would not recommend this to a friend.
Response from bissell.comBy bissellpwr, bissellpwr, April 21, 2022
We're sorry to hear that, Sharilynn. If it's not suctioning properly, these steps will help: https://support.bissell.com/app/answers/detail/a_id/168 Call us anytime if we can assist you - 800-237-7691
Written by a customer while visiting bissell.com
Posted by: Dean
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] Best thing ever. Am able to clean my kitchen area quickly
I would recommend this to a friend!
Written by a customer while visiting bissell.com
Customer Rating
5
Amazing! Worth every penny
on June 7, 2020
Posted by: Heidi
from Wyoming
Verified Purchase:No
This thing AMAZING! I've been nursing my 15 yr old Hoover Floor Mate. I should have purchased this years ago. It drives like a dream. You don't even hardly have to do anything except push a floor button and steer. So light and great cleaning.
Pros: Easy to use, Good for Deep Cleaning, Good for Light Cleaning, Helpful Attachments, Long Run Time, Multi-Surface Usage
I would recommend this to a friend!
Written by a customer while visiting bissell.com
Posted by: Marlene
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] We were looking for a cleaner that would be gentle for berber loop carpeting. This cleaned the carpet and didn't pull or mess the texture of the carpet. Cleaned very well. It was also used on vinyl flooring in the kitchen and cleaned nicely.
I would recommend this to a friend!
Written by a customer while visiting bissell.com
Posted by: Carrie
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] I saw the reviews on streaking and I haven't noticed that. I use it on tile and laminate. I press the fluid trigger on forward passes and release on backward passes and it works well. Much better than a standard mop.
I would recommend this to a friend!
Written by a customer while visiting bissell.com
Posted by: Christi
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love my CrossWave!!! My whole house is hard wood and i dreaded sweeping and then mopping. I also have a dog so inevitably I would always end up with streaks of his hair from the mop. With my CrossWave it is a one and done with nothing left behind!!! I am a very frugal person and hate spending money on just about anything but the CrossWave is worth every penny if you have a lot of hardwood flooring in your home. #sweepstakes
I would recommend this to a friend!
Written by a customer while visiting bissell.com
Customer Rating
3
Brush roller mechanism stopped working
on June 14, 2020
Posted by: Pam
from Inland Empire, CA
Verified Purchase:No
Purchased this product 18 months ago. Used it every two weeks over approx 1000sq feet of hardwood flooring. Occasionally, cleaned small rugs. Today, mechanism that turns brush roller stopped working. I can move the gear manually but when plugged in, roller does not move. Will not purchase this product again.
Pros: Easy to use, Multi-Surface Usage
Cons: Not long lasting
No, I would not recommend this to a friend.
Written by a customer while visiting bissell.com
Posted by: Danielle
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] A bit disappointed in this product. It doesn't really seem to clean the hardwood floors nor the area rug. We have normal amount of dirt from an 18 month old (milk and juice spills, etc) and a dog (muddy paws sometimes) and I didn't feel that my floors were any cleaner than vacuuming and using a mop with disposal pad. Very disappointed I paid so much money.
No, I would not recommend this to a friend.
Written by a customer while visiting bissell.com