Customer reviews from bissell.com
BISSELL - CrossWave Multi-Surface Wet Dry Upright Vacuum - Molded White, Titanium and Cha Cha Lime Green
Average customer rating
4.4
(1,615 Reviews)
Rating breakdown 1,615 reviews
5 Stars
1,208
4 Stars
182
3 Stars
70
2 Stars
44
1 Star
111
87%of customers recommend this product.
(
1,352 out of
1,557)
Customer Reviews for BISSELL - CrossWave Multi-Surface Wet Dry Upright Vacuum - Molded White, Titanium and Cha Cha Lime Green
Customer Rating
3
Clean water reservoir came apart and cap won't come out
on November 18, 2023
Posted by: Mary
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] I've used my Crosswave 5 times in the 3 weeks I've had it. While I am very pleased with the cleaning job, I mopped 2 rooms, put it in my utility room for lunch break. When I went back there was a large puddle of cleaning water on my floor! The clean water reservoir was now empty. I removed the reservoir and it came out but left the fikter/cap in the hole. I now cannot get that cap out!! Need some help please! Thanks
I would recommend this to a friend!
Response from bissell.comBy bissellpwr, bissellpwr, November 30, 2023
Hi Mary. The best way to get the cap removed from the machine is to use tweezers or plyers to grab the side of the cap and lift it out. If you still need our help, please contact us at support.bissell.com.
Written by a customer while visiting bissell.com
Posted by: AMYE
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have a bad back and the CrossWave makes cleaning my floors much easier. The assembly was quite easy. However, the after mopping cleanup is a little difficult because I have 3 dogs and so a lot of wet hair ends up in the roller, etc.
I would recommend this to a friend!
Written by a customer while visiting bissell.com
Posted by: Stephanie
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] I only have used it once so far. I keep a clean house but if the filthy sludge water I poured out is any indicator of how it cleans then it did a really good job! Not really suitable for the bathrooms because not able to get in spaces that tight but I used it on luxury vinyl plank through the rest of the house.
Written by a customer while visiting bissell.com
Posted by: Gloria
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] Really good deal. I've only used it a few times but so far it's working well. I bought it mostly to clean the tile grout. I was impressed on how funky the water was when I emptied the dirty water tank. I have always mopped my floors with a cotton mop and rinsing it in the sink several times while mopping. I am glad I bought it.
I would recommend this to a friend!
Written by a customer while visiting bissell.com
Customer Rating
4
I would definitely buy this again.
on March 6, 2024
Posted by: Dan
from Pennsylvania
Verified Purchase:No
[This review was collected as part of a promotion.] Works really well. Only comment would be to have a stiffer brush for realism dirtier surfaces. Other than that, I give it two thumbs up.
Pros: Easy to use, Lightweight, Would Recommend
Cons: Area Rugs, Carpet, Multi-Surface, Tile Floors
I would recommend this to a friend!
Written by a customer while visiting bissell.com
Posted by: Marcia
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] Very intuitive and simple To use . Cleaned wooden floors easily! I've had Dustin's and Hoovers. This is the best One yet!
I would recommend this to a friend!
Written by a customer while visiting bissell.com
Customer Rating
5
This thing sucks
on July 10, 2024
Posted by: Jim
from Old fort nc
Verified Purchase:No
[This review was collected as part of a promotion.] Sucks hard
Cons: Hardwood Floors
I would recommend this to a friend!
Written by a customer while visiting bissell.com
Customer Rating
5
I would buy this unit again and have referred friends, too.
on October 1, 2017
Posted by: Diane
from undisclosed
Verified Purchase:Yes
I love this lightweight cleaning 'toy'. I now have 2...one for the downstairs and the other for upstairs...no lugging required even though it's lightweight...just more convenient! Cleaning products work well, too.
Written by a customer while visiting bissell.com