Customer reviews from bissell.com
BISSELL - CrossWave Multi-Surface Wet Dry Upright Vacuum - Molded White, Titanium and Cha Cha Lime Green
Average customer rating
4.4 out of 5
4.4
(1,615 Reviews)
Open Ratings Snapshot
Rating breakdown 1,615 reviews
5 Stars
1,208
4 Stars
182
3 Stars
70
2 Stars
44
1 Star
111
87%of customers recommend this product. 
(
1,352 out of 1,557
)
Best Buy Privacy Policy
Customer Reviews for BISSELL - CrossWave Multi-Surface Wet Dry Upright Vacuum - Molded White, Titanium and Cha Cha Lime Green
Customer Rating
5 out of 5
5
BEST WET DRY VAC EVER
on October 20, 2020
Posted by: Dog mom
from Pikeville, KY
Verified Purchase:Yes
[This review was collected as part of a promotion.] I use this production to clean up pet hair. It literally is the only machine that I have used that actually gets all the hair up. It is lightweight and easy to use.
I would recommend this to a friend!
Written by a customer while visiting bissell.com
Customer Rating
5 out of 5
5
You NEED this product!
on October 23, 2020
Posted by: Tinisha
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] My house is all hardwood flooring and area rugs, this product is an absolute godsend. It saves me so much time from having to vacuum/sweep then mop, and also keeps my rugs fresh. Every time I use it I can't believe how dirty the floors get, it disgusts me to think of before I had this thing. No hesitation just buy it, you won't regret it!! #sweepstakes
I would recommend this to a friend!
Written by a customer while visiting bissell.com
Customer Rating
2 out of 5
2
Sooooooo disappointed in this product !
on October 29, 2020
Posted by: JoAnn
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] Disappointed its heavy noisy difficult to manage with heavy motor its ok to clean once you figure how to get all the pieces apart. Your supposed to write your model number but there's nothing telling where it is. It did clean the rugs and floors. However it sucked up the rugs then you had to stop. Turn off machine and pull rug out of roller.
No, I would not recommend this to a friend.
Response from bissell.comBy bissellpwrbissellpwrApril 21, 2022
Sorry you're having trouble, JoAnn. It sounds like you may need some help with how to use your CrossWave. Here's a link to helpful how-to videos on how to use your CrossWave: https://support.bissell.com/app/answers/topics/p/67614/c/67098 Please call us anytime if we can help at 1-800-237-7691.
Written by a customer while visiting bissell.com
Customer Rating
5 out of 5
5
Saved Us! No Pets, but New Construction.
on November 25, 2020
Posted by: KatieVloh
from Glen Carbon, IL
Verified Purchase:No
Thank you for this miracle machine! We were finishing a new house build and our drywaller went MIA. Due to timing and such, our hardwood floors and tile still had to be installed (I know, first world problems during a pandemic. Ha!) If you've ever had drywall work done, you know it's a dusty and dirty job. Though floors were covered, it's just was not enough. After new drywallers finished, I had a professional floor cleaning company attempt to clean the floors. He said we would be fighting the film on the floors for awhile because drywall is tough to remove. Well, desperate, I did research and asked friends who already had the Crosswave. I quickly ordered one, said a prayer, and got to work. It was a dang miracle!!! After two cycles, the floors looked and felt amazing!! Even the other contractors were shocked. It truly saved are floors, our time, our money. Our physical health is safer as we don't have to breath in the dust. My personal mental health has improved as I feel better allowing our kids to play on the floor and not battle constant drywall dust. Though the edges have to be done by hand (which is totally understandable and not a big deal), we are truly thankful! It's my new favorite toy that is so easy to use and clean. I use it multiple times a week (especially after the contractors have been in and out all day). Cannot thank you enough for this product!
Pros: Easy to clean, Easy to store away, Easy to use, not heavy
I would recommend this to a friend!
Written by a customer while visiting bissell.com
Customer Rating
5 out of 5
5
This will be my 2nd floor scrubber
on December 1, 2020
Posted by: DJ
from Battle Creek, MI
Verified Purchase:No
Really enjoy ease of use. Would prefer edge cleaning on the head.
Cons: Doesn't have edge cleaning. Must mop perimeter f, Excellent cleaning product
I would recommend this to a friend!
Written by a customer while visiting bissell.com
Customer Rating
5 out of 5
5
I would buy again.
on December 11, 2020
Posted by: Yeuleta
from Undisclosed
Verified Purchase:Yes
Love the fact I can vacuum and mop ar the same time. Cleaning after a little time consuming.
I would recommend this to a friend!
Written by a customer while visiting bissell.com
Customer Rating
5 out of 5
5
The best
on December 18, 2020
Posted by: Jessica
from Massachusetts
Verified Purchase:No
This thing is amazing. I would buy it 100 more times if I needed too.
I would recommend this to a friend!
Written by a customer while visiting bissell.com
Customer Rating
5 out of 5
5
Cleaning is soooooo easy
on December 22, 2020
Posted by: Armida
from Undisclosed
Verified Purchase:Yes
I love this my entire house is floor and i get to vacuum and mop at the same time I'm finished so fast. Also I have 3 dogs and when there are accidents all i do is plug it in and vacuum it cleans the pee and disinfects the floor. The cleaning is so simple and i can't be leave how dirty the water comes out everyday. I used to swear and mop once a week now I'm doing it everyday thanks to my bissell
I would recommend this to a friend!
Written by a customer while visiting bissell.com
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