Customer reviews from bissell.com
BISSELL - CrossWave Multi-Surface Wet Dry Upright Vacuum - Molded White, Titanium and Cha Cha Lime Green
Average customer rating
4.4
(1,615 Reviews)
Rating breakdown 1,615 reviews
5 Stars
1,208
4 Stars
182
3 Stars
70
2 Stars
44
1 Star
111
87%of customers recommend this product.
(
1,352 out of
1,557)
Customer Reviews for BISSELL - CrossWave Multi-Surface Wet Dry Upright Vacuum - Molded White, Titanium and Cha Cha Lime Green
Customer Rating
4
perfect for a light cleaanin
on January 23, 2021
Posted by: Grandmother of 3
from Pullman, wa
Verified Purchase:No
Great for cleaning weekly and before grandbabies visit. I like clean floors for the babies, especially since we have pets.
Pros: great for light cleaning carpet and hard floor, no getting on hands an knees
Cons: not made for heavy cleaning, will need to go around edges with a wipe
I would recommend this to a friend!
Written by a customer while visiting bissell.com
Posted by: Alex
from Undisclosed
Verified Purchase:Yes
I love my Crosswave, it works just as I expected- I can't believe how much dirt it picks up.
I would recommend this to a friend!
Written by a customer while visiting bissell.com
Posted by: Shana
from Undisclosed
Verified Purchase:Yes
I use it both wet and dry. Very pleased. It brighten my area rug tremendously. I have 2 young children and there were several spots.
I would recommend this to a friend!
Written by a customer while visiting bissell.com
Posted by: Meriah
from Fresno, Ca
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this after viewing multiple YouTube videos about the best vacuums and the first couple times it worked amazing and then I noticed the next times I used it, it would be on for a little bit fine, and then you would hear a very high-pitched sound and it wasn't picking stuff up as well as it was before. I also noticed every time I would use the mop feature the brush would get so soaked for some reason and it would leave like a line of dirty water from the brush and it wouldn't get picked up. I was cleaning everything out after ever use and everything. For the amount of money I paid for it and the amazing reviews I saw I thought it was gonna work way better than it did. I I have only used it a handful of times since I bought it.
No, I would not recommend this to a friend.
Response from bissell.comBy bissellpwr, bissellpwr, April 21, 2022
Hi Meriah - thanks for your feedback and sorry you're having difficulty. Your CrossWave isn't meant to be used as a dry vacuum. Here's a link to helpful how-to videos on how to best use your CrossWave: https://support.bissell.com/app/answers/topics/p/67614/c/67098 Please call us at 1-800-237-7691 if we can help with your machine.
Written by a customer while visiting bissell.com
Posted by: Matt
from Undisclosed
Verified Purchase:Yes
This thing works great!! It cleans our brick and tile floors spotless
I would recommend this to a friend!
Written by a customer while visiting bissell.com
Posted by: Candace
from Undisclosed
Verified Purchase:Yes
I love this vac! Now takes me half the time to clean my hard floors. So far it has worked well, even with long dog hair. I haven't tried it yet on rugs but expect it will do a good job.
I would recommend this to a friend!
Written by a customer while visiting bissell.com
Posted by: Kristina
from Undisclosed
Verified Purchase:Yes
Love, love this product. I've always dreaded doing my hard floors and would scream a little on the inside if someone messed them up after they were cleaned but now it's really no big deal if a mess happens or it's just time for a cleaning. I have 3 dogs a 2 year old and another baby on the way and this makes life so much easier, my new best friend!
I would recommend this to a friend!
Written by a customer while visiting bissell.com
Posted by: Melissa
from Undisclosed
Verified Purchase:Yes
If you read the other reviews, yes - they are right, small spaces are hard to clean (not a big deal for me). However, you got to take the good with the bad; nothing is perfect. It is heavy and takes a lot of time to clean the filters, etc. afterwards. But it does sweep and mop at the same time and my floors look great.
I would recommend this to a friend!
Written by a customer while visiting bissell.com