Customer reviews from bissell.com
BISSELL - CrossWave Multi-Surface Wet Dry Upright Vacuum - Molded White, Titanium and Cha Cha Lime Green
Average customer rating
4.4
(1,615 Reviews)
Rating breakdown 1,615 reviews
5 Stars
1,208
4 Stars
182
3 Stars
70
2 Stars
44
1 Star
111
87%of customers recommend this product.
(
1,352 out of
1,557)
Customer Reviews for BISSELL - CrossWave Multi-Surface Wet Dry Upright Vacuum - Molded White, Titanium and Cha Cha Lime Green
Posted by: Mary
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] To clean hard surface floors. It is extremely heavy and takes many passes over and over to dry. The process after using to clean and dry is ridiculous; almost takes longer than it took to clean.
Response from bissell.comBy bissellpwr, bissellpwr, April 21, 2022
Hi Mary - sorry you're having trouble, but it sounds like there's a misconception on how to use your CrossWave. Please call us so we can help you at 1-800-237-7691. Here's a link to helpful how-to videos on how to use your CrossWave properly: https://support.bissell.com/app/answers/topics/p/67614/c/67098
Written by a customer while visiting bissell.com
Posted by: Tyler
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have only owned the CrossWave for about a week and have already come to the realization that I should have bought one sooner. Its so much simpler than using multiple items to clean hardwood floors or linoleum. It makes liquid spills a breeze to clean up! #sweepstakes
I would recommend this to a friend!
Written by a customer while visiting bissell.com
Posted by: Krisney
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] I can't love this enough. It does an amazing job on my LVP flooring. Its lightweight and easy to maneuver. Very easy to clean after use. If you've been on the fence about getting this, take the jump and buy it! You won't regret it.
I would recommend this to a friend!
Written by a customer while visiting bissell.com
Posted by: Malcolm
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] First use made a great improvement in our tile floors. Cleaning is a bit time consuming but frequency of use will help determine how that impacts us.
I would recommend this to a friend!
Written by a customer while visiting bissell.com
Posted by: William
from Undisclosed
Verified Purchase:Yes
Bought for spouse, she has used it once and loved it. Dark tile floor and no streaks using the Bissell soap that came with it. Only complaint was it didn't get the edges. Cleaning, drying processes was tedious...
I would recommend this to a friend!
Written by a customer while visiting bissell.com
Customer Rating
5
Needed an electric mop/vacuum for tile floors
on January 29, 2021
Posted by: Bluegrindstone
from Florida
Verified Purchase:Yes
Used it for tile floors, and will try area rugs soon..did a great job..
I would recommend this to a friend!
Written by a customer while visiting bissell.com
Posted by: Lauren
from Undisclosed
Verified Purchase:Yes
It's cut my cleaning time in 1/2.. I used a vacuum to clean up the floors then an ocedar mop and 2 mop buckets. 1 regular for the clean water and the ocedar bucket to rinse the dirty mop. Such a hassle. The crosswave is 1 machine and does the same work I would.
I would recommend this to a friend!
Written by a customer while visiting bissell.com
Customer Rating
4
Surprisingly Good
on March 4, 2021
Posted by: JVK
from Maryland
Verified Purchase:No
I was surprised at how well it cleaned my tile floors. The only draw back to these type of machines is the clean up. It really wasn't too bad but warning, the only one with a strainer basket built in is the pet version. The first time I dumped it into my sink I was flabbergasted. The 2nd time I used an old food strainer to pour the dirty water through to keep the big stuff out of my drain pipes. The fact that the whole idea is to not have to vacuum before washing, should have told bissell that there will be a lot of gunk that shouldn't go down your drain. Thus 4 instead of 5 stars. I haven't used it on my hardwood floor yet but expect good results.
I would recommend this to a friend!
Written by a customer while visiting bissell.com