Customer reviews from lenovo.com
Lenovo - ThinkPad E16 Gen 2 16" Touch-Screen Laptop - Core Ultra 7 with 16GB Memory - 512GB SSD - Black
Average customer rating
4.7
(78 Reviews)
Rating breakdown 78 reviews
5 Stars
64
4 Stars
9
3 Stars
4
2 Stars
0
1 Star
1
97%of customers recommend this product.
(
59 out of
61)
Customer Reviews for Lenovo - ThinkPad E16 Gen 2 16" Touch-Screen Laptop - Core Ultra 7 with 16GB Memory - 512GB SSD - Black
Posted by: Sudhir Kulkarni
from Pleasanton CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Easy to install and get started with this machine.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: ELR1
from Dallas, TX
Verified Purchase:Yes
[This review was collected as part of a promotion.] This PC provide a great combination of speed and power, as well as affordability.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Blake63
from Milton,Fl
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great computer for the price ! Definitely a game changer from desktop.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Fglez
from Florida
Verified Purchase:Yes
So far less than a month and tons of issues. Video not working, glitches
Response from lenovo.comBy Thomas DSouza, Lenovo, July 17, 2025
Hello,
We sincerely apologize for the inconvenience you've encountered with the ThinkPad E16. This is certainly not the experience we aim to provide to our customers, and we understand how inconvenient it must be to face such issues within a month of use. We are committed to resolving the issue as quickly as possible. If you haven't already, please get in touch with our customer support team at 1-855-253-6686. We look forward to addressing any concerns and resolving the issue.
Regards,
Thomas, Lenovo
We sincerely apologize for the inconvenience you've encountered with the ThinkPad E16. This is certainly not the experience we aim to provide to our customers, and we understand how inconvenient it must be to face such issues within a month of use. We are committed to resolving the issue as quickly as possible. If you haven't already, please get in touch with our customer support team at 1-855-253-6686. We look forward to addressing any concerns and resolving the issue.
Regards,
Thomas, Lenovo
Written by a customer while visiting lenovo.com
Posted by: sbbb1
from Omaha NE
Verified Purchase:Yes
[This review was collected as part of a promotion.] Good laptop. Little bulkier/heavier, however I've liked it. I thought I needed the next size up however this has been good. I was coming from a 17" screen. Seems to be great so far.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: CreativeUser
Verified Purchase:Yes
[This review was collected as part of a promotion.] I transitioned from a smaller laptop to ThinkPad and I love the size of the screen. Still getting used to the keyboard layout but it's a matter of time. Functionality is great. Have not run into any issues so far.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Doc Bailey
from Las Vegas NV
Verified Purchase:Yes
Purchase was fast and smooth. Unit is operating as I expected.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: RHOINO1221
from NY
Verified Purchase:Yes
[This review was collected as part of a promotion.] PREFORMS FANTASTIC, GREAT PRICE, BOUGHT HUB AS WELL. VERY HAPPY
I would recommend this to a friend!
Written by a customer while visiting lenovo.com