Customer reviews from lenovo.com
Lenovo - ThinkPad E16 Gen 2 16" Touch-Screen Laptop - Core Ultra 7 with 16GB Memory - 512GB SSD - Black
Average customer rating
4.7
(78 Reviews)
Rating breakdown 78 reviews
5 Stars
64
4 Stars
9
3 Stars
4
2 Stars
0
1 Star
1
97%of customers recommend this product.
(
59 out of
61)
Customer Reviews for Lenovo - ThinkPad E16 Gen 2 16" Touch-Screen Laptop - Core Ultra 7 with 16GB Memory - 512GB SSD - Black
Posted by: rania2028
from Nv
Verified Purchase:Yes
Bought two, they have both crashed several times, concerning
No, I would not recommend this to a friend.
Response from lenovo.comBy Thomas DSouza, Lenovo, July 23, 2025
Hello Rania,
We sincerely apologize for the inconvenience you've encountered with the ThinkPad E16 Gen2. This is certainly not the experience we aim to provide to our customers, and we understand how inconvenient it must be to face such issues on both the devices that you purchased. We are committed to resolving the issue as quickly as possible. If you haven't already, please get in touch with our customer support team at 1-855-253-6686. We look forward to addressing any concerns and resolving the issue.
Regards,
Thomas, Lenovo
We sincerely apologize for the inconvenience you've encountered with the ThinkPad E16 Gen2. This is certainly not the experience we aim to provide to our customers, and we understand how inconvenient it must be to face such issues on both the devices that you purchased. We are committed to resolving the issue as quickly as possible. If you haven't already, please get in touch with our customer support team at 1-855-253-6686. We look forward to addressing any concerns and resolving the issue.
Regards,
Thomas, Lenovo
Written by a customer while visiting lenovo.com
Posted by: Shawnmiester
from Shelby Township, MI
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great process and hardware - I appreciate everything that Lenovo provided
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: JoeAd007
Verified Purchase:Yes
I love the new computer. It's great and fast. I love the touch screen also.
Written by a customer while visiting lenovo.com
Posted by: David Piere
from North Carolina
Verified Purchase:Yes
[This review was collected as part of a promotion.] Happy with the overall operations of the workstation
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Beth BB
from Baton Rouge
Verified Purchase:Yes
[This review was collected as part of a promotion.] The setup was easy and fast. Automatic transfers of some files nice!
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: PJ273
from MI
Verified Purchase:Yes
[This review was collected as part of a promotion.] No extra frills, just a solid, well built business class laptop.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com