Customer reviews from lg.com
LG - 250 sq. ft. 6,000 BTU Dual Inverter Smart Window Air Conditioner - White
Average customer rating
4.6
(17 Reviews)
Rating breakdown 17 reviews
5 Stars
14
4 Stars
2
3 Stars
0
2 Stars
0
1 Star
1
Customer Reviews for LG - 250 sq. ft. 6,000 BTU Dual Inverter Smart Window Air Conditioner - White
Posted by: Windy Hills
from Windy Hills, KY
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought this window Ac unit to cool a new enclosed porch. It works well even during the hottest day of the year last week.
Pros: Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: RonT8261
from Sudbury, VT
Verified Purchase:Yes
I've had this unit in place for a month and love it!! Its unbelievably quiet!!; this is my 2nd LG Dual Inverter window cooling unit, the other being a 10K BTU that I've had for over a year with no problems!!
Pros: ease of use, Quality, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: coolascucumber
from Brooklyn, NY
Verified Purchase:Yes
What a grand machine! After years of sleeping in the same room as a horribly noisy, rattly air conditioner, I have this efficient and quiet one. It has transformed my life
Pros: ease of use, Quality, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
1
Broke down after several months
on August 2, 2023
Posted by: Haim bernsten
Pice of garbage broke Broke down after several months I cannot believe it’s a great company made this product.
Quality
1
Features
3
Value
1
Response from lg.comBy Ma. Luisa Viguilla, LG Social Media, August 3, 2023
Hi, Haim. We apologize for the inconvenience you've experienced with our product, and we understand your frustration. At LG, we strive to provide reliable and high-quality products, and we regret that this wasn't your experience with the LW6023IVSM air conditioner.
To resolve this issue, we encourage you to reach out to our support team privately so we can assist you further. Please send us a direct message on Facebook or Twitter using @LGUSSupport. Our team will be more than willing to help you with the necessary steps to address the problem.
We value your feedback and are committed to ensuring customer satisfaction. We look forward to assisting you promptly. ^Luisa
To resolve this issue, we encourage you to reach out to our support team privately so we can assist you further. Please send us a direct message on Facebook or Twitter using @LGUSSupport. Our team will be more than willing to help you with the necessary steps to address the problem.
We value your feedback and are committed to ensuring customer satisfaction. We look forward to assisting you promptly. ^Luisa
Written by a customer while visiting lg.com
Posted by: CFPC
from Fairfield, CT
Verified Purchase:Yes
Received my LG window A/C unit after a long wait. But it was well worth the wait. The unit is efficient and incredibly quiet. Many great functions, which gives us great flexibility in how we use it.
Pros: Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
4
Great cooling; heavy and difficult installation
on July 21, 2023
Posted by: Rexmontium
from New Jersey
Verified Purchase:Yes
Great cooling power and quiet, but the unit was difficult to install because it is so heavy (much heavier than a 10,000 BTU dual inverter by Frigidaire) and because the sides are so smooth it is difficult to grab and position.
Pros: Performance
Quality
4
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: Happy Camper 231
from Boston, MA
Verified Purchase:Yes
It's so quiet you don't even know it's running. Unlike other AC's when you start them they go on with a bang. This one (Inverter) when you start it the fan and compressor ramps up slowly. It's a bedroom AC, so quiet don't even know it's running. It was bought for that reason.
The only down side is it takes more power to run than other 6K air conditioners. It takes more that the 8K LG AC I replaced.
The only down side is it takes more power to run than other 6K air conditioners. It takes more that the 8K LG AC I replaced.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: AHD133
from Boston, MA
Verified Purchase:Yes
I have been extremely impressed with this unit since I installed it a few weeks ago. It’s extremely quiet, aesthetically clean and simple, and among the absolute most efficient Energy Star models on the market today, especially considering that window units made for smaller rooms (I have the 6000 btu model) tend to be less efficient overall. Very happy with my purchase!
Pros: ease of use, Quality, Style/Design, Performance
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com