Customer reviews from Nespresso USA
Nespresso - Vertuo Next Deluxe Bundle by Breville - Dark Chrome
Average customer rating
4
(3,470 Reviews)
Rating breakdown 3,470 reviews
5 Stars
2,195
4 Stars
389
3 Stars
131
2 Stars
182
1 Star
573
72%of customers recommend this product.
(
1,993 out of
2,776)
Customer Reviews for Nespresso - Vertuo Next Deluxe Bundle by Breville - Dark Chrome
Customer Rating
5
Vertuo Next is the BEST purchase I have ever made!
on March 1, 2023
Posted by: Graciesmom
from Birmingham, AL
[This review was collected as part of a promotion.] My Vertuo Next is the BEST purchase I have ever made! I regret not trying Espresso products sooner! The way this machine foams this coffee is amazing! DELICIOUS!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
High quality taste and user friendly
on March 3, 2023
Posted by: Amateur Barista
from Ohio
[This review was collected as part of a promotion.] I purchased this a month ago and had been considering buying it for several months. The taste of the coffee is fantastic and I have sampled 5-6 different blends. Having the Intensity Ratings listed is helpful so you can sample what types you prefer versus only trying one blend.
I highly recommend buying the Arrecino as an add on for steamed and frothed milk, because it’s fantastic and once you try it, you will appreciate how well it actually works.
I highly recommend buying the Arrecino as an add on for steamed and frothed milk, because it’s fantastic and once you try it, you will appreciate how well it actually works.
After brewing, the automatic capsule disposal is another great feature. Lift the top and the capsule is deposited in a reservoir that is easy to empty. Simply remove the unit in an easy slide off manner and deposit any used capsules into your recycling bag.
Lastly, I have to mention how flexible this is when switching between hot or cold brews. The Forte capsules make fantastic cold brews or add ice and have a great tasting iced coffee.
Lots of flexibility with this machine and a fantastic taste.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
1
Junk
on March 6, 2023
Posted by: Ak76
I bought this in December. Already broken. Won't even turn on. Junk
No, I would not recommend this to a friend.
Response from Nespresso USABy Beth P., Customer Service , March 9, 2023
We're sorry to hear that your Vertuo Next machine has stopped working. Your machine is covered under a one-year warranty. Please call us at 1-800-562-1465 and we will be happy to help.
Written by a customer while visiting Nespresso USA
Customer Rating
1
Not what I expected
on March 7, 2023
Posted by: Tyler
from Philadelphia, PA
I've had the machine for a little over a year, primarily using it once a day and clean it regularly. 3 weeks ago I started having the machine flash red. I've descaled it twice, rinsed it countless times, thoroughly cleaned every bit of the machine inside and out... continually get the same error through the app that the machine cannot read the barcode.
Not sure what to do but it's impossible to recommend this product. The cleaning system is a pain but you can figure it out and the coffee is good when the machine works, but as you can see from the vast amount of reviews... the machine hardly works as advertised.
No, I would not recommend this to a friend.
Response from Nespresso USABy Allison T., Customer Service, March 8, 2023
Thank you for your review. If you ever need assistance with a Nespresso machine, please do not hesitate to contact us through our toll-free number, 800-562-1465. Thanks!
Written by a customer while visiting Nespresso USA
Customer Rating
3
Mildly Disappointed
on March 20, 2023
Posted by: Slightly Sad
from Redlands CA
[This review was collected as part of a promotion.] Just received our new Vertuo Next, we’ve had Nespresso Vertuo for 4-5 years. We notice coffee wasn’t as ‘hot’ as we’d like. We put out hope in a new machine. We’re disappointed as the coffee temperature from our new Vertuo Next isn’t ‘piping’ hot and the closing mechanism is actually more difficult to operate.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
2 Years and Going Strong!
on March 21, 2023
Posted by: caffeinatedmate
from Michigan
I received my Vertuo Next for Christmas in 2020. After receiving it I was so excited until I was reading reviews saying how terrible the machine, problems with leaking, etc. I got nervous as to whether I should ask the gifted to return the machine for a different model. However, I thought to give it a fighting change. Over 2 years later and the thing is still working like a pro! I’ve gotten several others to get Nespresso machines after serving them drinks made on my Next. If you’re thinking of getting this machine but are scared of the negative reviews, GET IT! Angry people are the loudest and happy people tend to not write reviews as much. Just make sure to maintain the machine, use it properly, and reach out to customer support if something goes awry rather than taking to Internet forums! Cheers!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
My 1st Nespresso
on April 2, 2023
Posted by: Stina36
from California
[This review was collected as part of a promotion.] I’m so happy with my Nespresso!! I usually have to drink sweet coffee and now I don’t I just needed a smoother better tasting coffee with the right h20!! I’m hooked on the variety of flavors and the Limited Kona Coffee
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
My WOW moments.
on April 6, 2023
Posted by: HappyCoffeeCup
from Florida
[This review was collected as part of a promotion.] I recently bought the VERTUO Next which I am in love with. My first WOW moment was after placing my machine order, I was told delivery would be 3-5 days, I received it in 2 day! My second WOW moment, east setup for first use. Finally WOW moment, experiencing/indulging my first cup of coffee; the aroma was amazing, preparing my taste buds to the rich smooth, creamy coffee, pure satisfaction!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA