Customer reviews from Nespresso USA
Nespresso - Vertuo Next Deluxe Bundle by Breville - Dark Chrome
Average customer rating
4
(3,469 Reviews)
Rating breakdown 3,469 reviews
5 Stars
2,194
4 Stars
389
3 Stars
131
2 Stars
182
1 Star
573
72%of customers recommend this product.
(
1,992 out of
2,775)
Customer Reviews for Nespresso - Vertuo Next Deluxe Bundle by Breville - Dark Chrome
Customer Rating
4
decent little machine
on January 26, 2023
Posted by: zed805
[This review was collected as part of a promotion.] Device works well and is nice and compact. Brews quickly and has good temperature of the coffee
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
3
Overall it's fine.
on January 27, 2023
Posted by: Justin
from columbus, oh
I liked the idea that this could brew an 18 ounce carafe. I think that the single cup pours are better tasting than the carafe though...The carafe pods taste very watered down. The opening mechanism is annoying to use. Especially when compared to the VertuoPlus. I guess maybe because it's a slimmer model? Overall, it's fine. Could use work on the carafe pour over though.
I would recommend this to a friend!
Response from Nespresso USABy Jason B., Customer Service, January 28, 2023
Thank you for your review. We appreciate your honest feedback, and we would be happy to note this to our product team. Should you ever need any assistance, we are available 24 hours a day, 7 days a week. Additional assistance can be found on Nespresso.com/help for your convenience.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Best coffee machine!
on January 27, 2023
Posted by: Nicole
from Philly PA
[This review was collected as part of a promotion.] Love this coffee machine! Comparable to Starbucks!!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love how easy it is
on January 27, 2023
Posted by: KP
[This review was collected as part of a promotion.] Just bought this after our previous machine finally broke (lasted almost 6 years). We’re debating buying another one but after a week without it we realized my Nespresso coffee had become an important part of my morning. Love the quality and consistency.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Nespresso great!
on January 29, 2023
Posted by: Jack P
from Nashville TN
[This review was collected as part of a promotion.] I love it! Bought one for my mom for Christmas this year
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
We love the chocolate color and design.
on January 29, 2023
Posted by: Tlthomas
from Prineville Oregon
[This review was collected as part of a promotion.] What we don't like is pushing down the top and latching it manually. We prefer our Vertuo Plus since it is automatic at the touch of a finger and that makes it easy for those with arthritis.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Best purchase I have made
on January 30, 2023
Posted by: nic
from VA
[This review was collected as part of a promotion.] I bought this a couple weeks ago and it is by far the best purchase I have ever made! I love trying new coffees and haven't had a single one that was bad. Totally worth the money.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
2
Drinks aren’t hot enough
on February 8, 2023
Posted by: MG
I love how compact and convenient this machine is, but I find that it doesn’t heat the coffee to the right temperature. It’s too cool! I wish I knew how to make the coffee hotter and then it would be perfect.
No, I would not recommend this to a friend.
Response from Nespresso USABy Beth P., Customer Service , February 9, 2023
Thank you for reviewing your Vertuo Next machine. Our machines won't brew as hot as drip coffee makers but should still be warm enough to be enjoyable. We recommend allowing the machine to preheat for at least 5 minutes and prewarming your cup. If you are concerned that your machine may not be operating correctly we're happy to help. Please call us at 1-800-562-1465 for troubleshooting assistance.
Written by a customer while visiting Nespresso USA