Customer reviews from Nespresso USA
Nespresso - Vertuo Next Deluxe Bundle by Breville - Dark Chrome
Average customer rating
4
(3,470 Reviews)
Rating breakdown 3,470 reviews
5 Stars
2,195
4 Stars
389
3 Stars
131
2 Stars
182
1 Star
573
72%of customers recommend this product.
(
1,993 out of
2,776)
Customer Reviews for Nespresso - Vertuo Next Deluxe Bundle by Breville - Dark Chrome
Customer Rating
5
I can't get enough!
on October 1, 2022
Posted by: SuperHeather
from Goldsboro,NC
[This review was collected as part of a promotion.] So, Sadly, after the passing of my father-in-law, I tried a Nespresso machine for the first time! And in all honesty... I felt like it was my first time trying amazing coffee! As much as I didn't want to get out of bed due to grief... I walked my butt down and that cup of Nespresso coffee made my day feel right. Now I have my own and had the same feeling. This is how coffee should be made! I Love how the carts just dump into a pull-out little container. It's super simple and easy and I am in LOVE!
Pros: Convenient, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
Written by a customer while visiting Nespresso USA
Customer Rating
5
GAME CHANGER
on October 1, 2022
Posted by: lizk
from cape cod
[This review was collected as part of a promotion.] I use this every single morning!!! I used to spend so much money buying coffee at coffee shops and now I make just as delicious of coffee in my own kitchen. The nespresso pods are so much better than any other pod brand iv used. They aren't watery and have such rich flavor.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Beautiful sleek machine!
on October 1, 2022
Posted by: Ann N
from Cullman
[This review was collected as part of a promotion.] Nespresso is my favorite coffee! I’ve owned 3 different types of Nespresso machines throughout the years; they’re the best and last forever! I’m really enjoying this new machine, it’s really easy to use and it works great! I’m sure it’ll last for years.
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Appealing Design
Cons: Does not have a built-in milk frother
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great features
on October 1, 2022
Posted by: Bhedges3
from Hardinsburg Ky
[This review was collected as part of a promotion.] I'm very satisfied with this Expresso machine. It comes with easy to follow instructions. I love how compact it is so it doesn't take up much room on my counter space. I love all the different flavors and strengths of coffee the pods come with. It's so new and stylish design, very updated for everyday use.
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
1
Worst machine ever
on October 1, 2022
Posted by: Ally2217
This machine was delivered defective. So they sent me a new one. It was good while it lasted. Ive had the machine for a little over a year, but it just stopped working. Ive tried resetting it multiple times, descaling it multiple times, nothing seems to work. It does not brew coffee anymore and it very frustating. Im willing to try another machine, but this machine is so bad. It seems like most of the people who have had this machine have trouble with it. Its a waste of money. Save time, save money, and buy a different one !!
No, I would not recommend this to a friend.
Written by a customer while visiting Nespresso USA
Customer Rating
4
nice cup of coffee
on October 1, 2022
Posted by: RayneStorm
from Ohio
[This review was collected as part of a promotion.] Once you figure this machine out it brews a very nice cup of coffee. The instructions that come with it isn't very good. I had to go and look up videos on how to use it properly to get a good cup. Once you to that and get a good rhythm with the coffee maker it makes a great cup of coffee with nice foam. It is slender and long so keep that in mind when you try to put it someplace. It has a place in the machine to store used pods as soon as you open the lid so you don't burn yourself on the hot metal pods.
Pros: Wide assortment of capsules to choose from, Makes Delicious Espressos, High Quality Machine
Cons: Other
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
3
Cool.machine
on October 1, 2022
Posted by: Noonie83
from Council bluffs
[This review was collected as part of a promotion.] Cool machine, but complicated to use! The instructions have you download an app and Bluetooth connect it. Once I did that, the app didn't assist with anything it just shows the condition of the machine and if it needed water/cleaned. It only makes a tiny bit of espresso. More as a shot. I'm not sure how to get it to make more, or a cup. There are no other buttons or directions.
It disposes of the pods all by itself. And the pods are reusable! Pretty cool concept! Just hard to work!
Pros: Convenient, Wide assortment of capsules to choose from, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Appealing Design
Cons: Does not make enough coffee in a cup, Water tank is too small
I would recommend this to a friend!
Response from Nespresso USABy Katherine T., Customer Service, October 3, 2022
Thank you for your review. Nespresso capsules are designed for single-use, however, you may choose to reuse your capsules. If you have any questions regarding the Bluetooth functions of the Vertuo Next machine, please contact our Machine Experts once more at 800-562-1465, so that we may troubleshoot your machine via our Video Concierge service. We are available 24 hours a day, 7 days a week.
Written by a customer while visiting Nespresso USA
Customer Rating
4
Wonderful features!
on October 1, 2022
Posted by: Sasharuth
from Lexington, KY
[This review was collected as part of a promotion.] I love the Vertuo Next! It keeps consistently making the best cups of espresso and coffees I’ve made in my home. I found it very easy to clean, setup, and use. I enjoy the variety of sizes and flavors for whatever mood I’m in.
Pros: Convenient, Easy to Use, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA