Customer reviews from Nespresso USA
Nespresso - Vertuo Next Deluxe Bundle by Breville - Dark Chrome
Average customer rating
4
(3,470 Reviews)
Rating breakdown 3,470 reviews
5 Stars
2,195
4 Stars
389
3 Stars
131
2 Stars
182
1 Star
573
72%of customers recommend this product.
(
1,993 out of
2,776)
Customer Reviews for Nespresso - Vertuo Next Deluxe Bundle by Breville - Dark Chrome
Customer Rating
5
Love it!
on September 19, 2022
Posted by: Lauren G
from Irvington ny
[This review was collected as part of a promotion.] I wish I would have gotten a Nespresso machine a long time ago! I love how it doesn't take up a lot of space on my counter in my small kitchen, yet allows for so many different choices of coffees you can make. It was very easy to use after reading the simple instructions. All of the drinks I have made with it so far have been amazing! You can make so many different types of espresso and coffee drinks. It heats up quickly and is super easy to clean.
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
Cons: Does not make coffee hot enough
Written by a customer while visiting Nespresso USA
Customer Rating
3
Works great when it works.
on September 19, 2022
Posted by: MollyC
from SeattleWA
[This review was collected as part of a promotion.] First and foremost this machine connects to Bluetooth which I really can’t understand fully seeing as it’s really just connecting mostly to register the machines warranty since all the other functions that the application offers when it’s connected this way are able to be done without any connection to any other device and considering you need to be at the machine physically to place your cup and to place your pod so it doesn’t make a whole lot of sense to me. It seems to be a pretty unnecessary feature if I’ll be honest. The pod system is exceptional in the way that not only is the pod store expansive and diverse making more than just coffee drinks but I found that this machine is capable of creating froth, even cold froth, without a separate frother depending on the pod you’ve used! The pod does that all on its own! Again, it even can make you cold froth on top of hot coffee so that’s pretty incredible. Pods are programmable as well and can have save files that remember the cup size for each pod if you so choose, although for such an expensive commercial capable machine this Nespresso pumps out heated water or pod creation way too slowly. It takes forever to make a small cup full finally. Now onto the awful pod detection software…there is no override for pods punctured by the machine once that never got used due to system errors. All in all I bought a pack of ten pods and because my machine ran into errors about seven times upon first use despite following machine directions to a tee, I was forced to dispose of all of those pods because the machine won’t even allow a secondary use of any pod once punctured even if it was never officially used and only punctured and that’s not just a waste of my money but a waste of a pod! Out of all ten I was able to use only three and that amount of waste for me expressed to me clearly that this machine ultimately wasn’t for me personally. I enjoy the glass cup that came with the machine though.
Pros: Wide assortment of capsules to choose from, High Quality Machine, Appealing Design
Cons: Too Expensive, Too Noisy, Bulky
No, I would not recommend this to a friend.
Response from Nespresso USABy Beth P., Customer Service , September 20, 2022
Thank you for reviewing your Vertuo Next. We really appreciate you sharing this feedback. For any questions or concerns you have about usage we have machine experts available at 1-800-562-1465. We're always happy to replace capsules that you aren't able to brew due to a technical issue.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Incredible!
on September 19, 2022
Posted by: Cassi
from Ohio
[This review was collected as part of a promotion.] This Nespresso coffee maker is absolutely amazing! I am someone who typically buys my coffee on the go because I can’t get the taste the same at home.. Well, this has changed the game for me. I find the coffee tastes even better than drive-thru coffee shops. The machine itself is sleek and does not take up a ton of counter space, it is very user friendly and very easy to clean. I cannot recommend this enough!
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Comes with a milk frother, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Nespresso
on September 19, 2022
Posted by: Nlparker40
from Greenfield MA
[This review was collected as part of a promotion.] Nespresso black is very sleek looking. We were looking for something different that the usual coffee maker we had. This has variety of coffee, double espresso, carafe options to choose from. Came with some mugs and pods as well. The pods are easy to install and it’s easy to clean. Water tank on the back so you don’t have to fill every time. Definitely recommend for the avid espresso drinker over coffee drinker.
Pros: Wide assortment of capsules to choose from, Easy to Use, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love this!
on September 19, 2022
Posted by: Bstillz
from Cedar Rapids, IA
[This review was collected as part of a promotion.] I'm so happy with my purchase! The Nespresso - Vertuo Next makes the perfect cup of espresso. It's so easy to use and looks very stylish on my countertop. I love that I can make the prefect cup of espresso at home! There are so many delicious flavor options in the pods! I would recommend this product if you're looking for a great cup of espresso at home!
Pros: Convenient, Wide assortment of capsules to choose from, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.)
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Words don’t do justice to this machine
on September 19, 2022
Posted by: Shazzyshaz
from New York
[This review was collected as part of a promotion.] This coffee maker is incredible. If you are a coffee drinker and you like your occasional fancy latte drinks, this is it! Forget about the other guy. The actual machine is super sleek, refined and elegant. There is even a compartment that the pods drop into when you open the top to replace another pod. The flavor of the coffee it makes is what makes it special. That foam at the top is what brings it all together. If you’re not a Nespresso person before, you just need to get a whiff of the aroma and your sold. The pods are diversified according to concentration and into ounces per cup. Th larger pods are “coffees” while the medium pods are “double espressos.” The smaller pods are just single espresso shots. I’m in awe of the ease of use and the incredible coffee that it produces. Absolutely incredible.
Pros: Easy to Use, Has Delicious Crema, Makes Delicious Espressos, Does not take up too much room on my countertop, Appealing Design
Cons: Does not have a built-in milk frother, Does not make coffee hot enough
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Nice shot of go juice
on September 19, 2022
Posted by: Pdbaker6
[This review was collected as part of a promotion.] The Vertuo next is a a sleek machine that is easy to use. It brews a great shot of nespresso to drink as is or add to your morning cup of joe. I personally lo e the auto discharge feature, sending the spent cup to a bin to be emptied. The adjustable cup rest us also a nice touch.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Absolutely amazing!
on September 19, 2022
Posted by: Ash91
from Asheville, nc
[This review was collected as part of a promotion.] I am so in love with this machine it's my favorite so far not only does it make awesome drinks but this thing is made so cool its small and looks great I would 100% recommend this it's even fun to watch!
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA