Customer reviews from Nespresso USA
Nespresso - Vertuo Next Deluxe Bundle by Breville - Dark Chrome
Average customer rating
4
(3,470 Reviews)
Rating breakdown 3,470 reviews
5 Stars
2,195
4 Stars
389
3 Stars
131
2 Stars
182
1 Star
573
72%of customers recommend this product.
(
1,993 out of
2,776)
Customer Reviews for Nespresso - Vertuo Next Deluxe Bundle by Breville - Dark Chrome
Customer Rating
5
Nespresso Coffee Maker
on September 6, 2022
Posted by: stefjean
from Decatur, Il
[This review was collected as part of a promotion.] I am so happy to have received this Nespresso coffee maker! I love that you can do many things with this! You can make Espressos, Coffee, Barista creations, and even Carafe! I would definitely recommend this to all coffee drinkers!
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
My favorite kitchen item
on September 6, 2022
Posted by: K1990
from San Tan Valley
[This review was collected as part of a promotion.] I’ve had this for about a month now and it has quickly become my favorite kitchen item. I have always been a huge coffee and expresso drinker and usually I just get the Starbucks and call it a day, after looking at how much I’ve been spending.. I decided on this. And to my surprise it was just as good and even better than the ones I’ve bought! It is super easy to use and overall has been amazing.
Pros: Convenient, Easy to Use, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.)
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Incredible
on September 6, 2022
Posted by: Karolina2225
from Conway, SC
[This review was collected as part of a promotion.] I’m very impressed with this incredible coffee and espresso maker. It was very easy to set up the machine. I really enjoy how the smart technology in the coffee/espresso maker knows exactly what size of espresso shot or coffee I will be making. I ended up making my first espresso shot with this machine. It taste incredible. I honestly love everything about this machine. From how easy it is to use to how innovative it is.
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Loud
on September 6, 2022
Posted by: Rascalsmom
[This review was collected as part of a promotion.] I finally was able to have time to put this vertuo next coffee machine together. It took me awhile to figure out how to use the machine because I have never even tried to use a fancy machine like this or tried to make espressos myself ever. Once I figured the machine all out it was not too difficult but definitely is not as easy as I had hoped it would be. Also another downside is that the machine is quite loud. I have a small child and husband that I wake up earlier than and try to stay quiet most of the morning but this machine does not help with that.
Pros: Wide assortment of capsules to choose from, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Appealing Design
Cons: Does not make enough coffee in a cup, Too Noisy
No, I would not recommend this to a friend.
Response from Nespresso USABy Savoeurn D., Customer Service, September 7, 2022
Thank you for your review. We certainly want your Nespresso experience to be special and exactly to your satisfaction. We’re pleased to provide some tips to help alleviate your machine issue. It is normal for all Nespresso machines to make some noise during operation. Please keep in mind the following factors that may be contributing to the noise:
• New machines with brand new pumps will produce less noise over time.
• If operating without water in the tank, the pump will be louder.
• The machine should be stable, with rubber feet on the bottom. If any rubber feet are missing it may cause an abnormal vibration.
• The ideal surface for the machine should be solid and flat such as hard wood or a granite countertop. Sitting your machine on top of a rubber mat or folded kitchen towel will slightly help eliminate the noise.
For best maintenance for your machine, we recommend to always eject the used capsule after every use, run the Clean Cycle once a week to eliminate coffee grounds build up within the brew unit, and descale your machine every three months. All removable spare parts, including the water tank, should be washed by hand at least once a week.
The Vertuo Next comes with a one-year warranty and a lifetime of troubleshooting support through Nespresso. Please feel free to visit Nespresso.com/help for comprehensive maintenance and troubleshooting guides or speak with a Coffee Specialist through our live chat feature. You may also call our toll-free phone number, 800-562-1465 where we are available 24 hours a day, 7 days a week. Thank you.
• New machines with brand new pumps will produce less noise over time.
• If operating without water in the tank, the pump will be louder.
• The machine should be stable, with rubber feet on the bottom. If any rubber feet are missing it may cause an abnormal vibration.
• The ideal surface for the machine should be solid and flat such as hard wood or a granite countertop. Sitting your machine on top of a rubber mat or folded kitchen towel will slightly help eliminate the noise.
For best maintenance for your machine, we recommend to always eject the used capsule after every use, run the Clean Cycle once a week to eliminate coffee grounds build up within the brew unit, and descale your machine every three months. All removable spare parts, including the water tank, should be washed by hand at least once a week.
The Vertuo Next comes with a one-year warranty and a lifetime of troubleshooting support through Nespresso. Please feel free to visit Nespresso.com/help for comprehensive maintenance and troubleshooting guides or speak with a Coffee Specialist through our live chat feature. You may also call our toll-free phone number, 800-562-1465 where we are available 24 hours a day, 7 days a week. Thank you.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Fantastic coffee
on September 6, 2022
Posted by: Smille
from Conroe Texas
[This review was collected as part of a promotion.] My Nespresso Vertuo Next is terrific. I can have my espresso, coffee, barista creations all by Nespresso. I just pop in a pod and brew it up. I love the white streamline look. It does not take up a lot of space. It also came with a cute Nespresso cup and some pods. I definitely recommend it. Great tasting cup of coffee.
Pros: Wide assortment of capsules to choose from, Easy to Use, Makes Delicious Espressos, Does not take up too much room on my countertop
Cons: Other
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
WOW OH WOW
on September 6, 2022
Posted by: Fidel
from Texas
[This review was collected as part of a promotion.] Where do I even start.... I love this thing! I bought myself going to the coffee shop too many times a week and figured it was time to get something to get my fix (espresso shots baby!) I went ahead and got this one and boy oh boy am I happy I bought this - You have the option to do single espresso, double, and even regular coffee - the design on this thing is beautiful! it looks great on my countertops. this thing is so easy to use! the best part is it has a built in trash can for your pods hahah - if you're thinking about it just do it TRUST ME
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Delicious
on September 6, 2022
Posted by: Andi1
from Florida
[This review was collected as part of a promotion.] I am enjoying this expresso machine. Delicious and it comes out at the perfect temperature. It takes up very little space on my counter and looks very stylish. Very easy to use and I love the way it kicks the empty capsule back into the bin.
Pros: Wide assortment of capsules to choose from, Easy to Use, Makes Delicious Espressos, Does not take up too much room on my countertop
Cons: Too Expensive, Does not have a built-in milk frother
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Looks great tastes awesome
on September 6, 2022
Posted by: Kyjane
from Jacksonville fl
[This review was collected as part of a promotion.] I’m a huge coffee fan but had never tried a nespresso before. I can say that after using this for a week I am a complete nespresso convert. The flavor of the coffee is amazing. Absolutely hands down some of the best coffee I’ve ever had. The machine is very streamlined and elegant looking and I love that it does not take up a lot of room. Everything is self contained and it stores the empty pods until you are ready to dispose of them. Overall a beautiful looking machine and the coffee is out of this world!!
Pros: Convenient, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, Does not take up too much room on my countertop
Cons: Not enough variety of coffee available, Does not make coffee hot enough
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA