Customer reviews from Nespresso USA
Nespresso - Vertuo Next Deluxe Bundle by Breville - Dark Chrome
Average customer rating
4
(3,470 Reviews)
Rating breakdown 3,470 reviews
5 Stars
2,195
4 Stars
389
3 Stars
131
2 Stars
182
1 Star
573
72%of customers recommend this product.
(
1,993 out of
2,776)
Customer Reviews for Nespresso - Vertuo Next Deluxe Bundle by Breville - Dark Chrome
Customer Rating
5
great kitchen gadget
on September 3, 2022
Posted by: Mz A
from Merrillville
[This review was collected as part of a promotion.] I love this Nespresso, and the design and size is perfect. It fits really great on my countertop, and it looks very highend. The coffee smells so delicious. It's like having a coffee cafe right in my own kitchen.
Pros: Convenient, Easy to Use, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Appealing Design
Cons: Water tank is too small
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
2
Luke warm drinks
on September 3, 2022
Posted by: Asher
from Seattle, wa
[This review was collected as part of a promotion.] This is my first time owning a single use pod type of coffee machine. I really enjoy the process of making my coffee but I’m highly disappointed in the temperature of my drink. I have used this only 5 times so far. Each time it was warm. The 5th time I saw steam for once and it was a bit warmer then the other times. I don’t like that I have to microwave my coffee after using such a pricey machine. This is new so I know descaling is not an issue. I did read that it was designed to be a ready to drink temperature but this is way too cold for my liking. It is a neat design but the ready to drink temperature is a major flaw in my opinion.
Pros: Convenient, Easy to Use, Does not take up too much room on my countertop, Appealing Design
Cons: Too Expensive, Does not make coffee hot enough
No, I would not recommend this to a friend.
Response from Nespresso USABy Nisha B, Customer Service , September 6, 2022
Hi Asher. Thank you for your review. We are dismayed to learn the Vertuo Next does not meet your expectations. We recommend running a priming cycle once a week through your machine, to assist with keeping the taste, texture, body and aroma in each brew. We also recommend descaling your machine every three months or 300 capsules, whichever comes first. If you need assistance with your Vertuo Next, please do not hesitate to contact us through our toll-free number, 800-562-1465. Each machine comes with at least a one-year warranty and lifetime troubleshooting assistance Thanks!
Written by a customer while visiting Nespresso USA
Customer Rating
5
The best coffee
on September 3, 2022
Posted by: Olgacolombia
from Miami Beach, Florida
[This review was collected as part of a promotion.] I bought my Nespresso last month, with Mexican and stormio I’m so happy with both, and the coffee machine is the best❤️ I love it!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Good features
on September 3, 2022
Posted by: Chels0713
from Texas
[This review was collected as part of a promotion.] I truly appreciate the aesthetic of this machine. The water tank in the back doesn’t move side to side so it sticks out a bit on the counter, but it looks really nice. It’s easy to figure out and to use. Always a bonus when it comes with some pods to try and a mug. Water tank is larger than most coffee machines like this and I can’t complain!
Pros: Easy to Use, Has Delicious Crema, Makes Delicious Espressos, Appealing Design
Cons: Does not have a built-in milk frother
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Sleek and easy to use
on September 3, 2022
Posted by: Thelorax77
from Auburn, ME
[This review was collected as part of a promotion.] Very nice machine. I love that the design is narrow so it doesn't take up a lot of real estate on your countertop. Besides that, this thing makes delicious coffee and crema. It's super easy to use and clean up takes seconds. Heats up really quickly though I will buy the reusable pods that I saw.
The ultimate in coffee making convenience.
The ultimate in coffee making convenience.
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
Cons: Does not make enough coffee in a cup, Too Noisy, Does not have a built-in milk frother
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
I absolutely LOVE this Nespresso coffee machine!
on September 3, 2022
Posted by: TXSTORM
from San Antonio
[This review was collected as part of a promotion.] I am a coffee lover … and this machine is fabulous !! It’s a small machine, so it fits anywhere. I like that! When I first got it I was a little intimidated I must admit… but the website has some recipes and I tried a few of them… delicious! I also went on line for a short tutorial… now I’m getting more confident and my coffee making is great! The machine is actually VERY easy… open the top… drop in the pod… turn to lock and when it is hot just press the button. After that it is coffee heaven! I will NEVER go back (sorry Keurig!). This morning I was checking out the web site and they had a special… coffee with some syrups to try and some cookies… right up my alley! And free shipping! I’m not ashamed to be a coffee snob, you shouldn’t either! Make your morning better… get a Nespresso!!!
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Works well
on September 3, 2022
Posted by: Johlta
from Forestville
[This review was collected as part of a promotion.] It is really easy to use and makes great coffee and espressos. It is a little bigger than I thought it would be, but it isn’t too big for the counter. It looks good and I like that it holds a good amount of water.
Pros: Convenient, Easy to Use
Cons: Does not make enough coffee in a cup, Too Noisy
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Easy to use
on September 3, 2022
Posted by: Vic92019
from San Diego, California
[This review was collected as part of a promotion.] This machine was given to me as a Christmas gift by my daughter. I didn't initially think I would use it much, as my wife and I just like normal everyday cup of Columbian blend coffee. Once we started using it and trying different blends, it quickly became our everyday choice for brewing our coffee. I give it 4 stars because I had problems with the machine gifted to me, where it developed some leaks after several months of use, but was quickly resolved, and a new replacement machine sent out. Overall, I am very pleased with the Vertuo Next, but would advise to read other reviews about this product before you purchase one.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA