Customer reviews from Nespresso USA
Nespresso - Vertuo Next Deluxe Bundle by Breville - Dark Chrome
Average customer rating
4
(3,470 Reviews)
Rating breakdown 3,470 reviews
5 Stars
2,195
4 Stars
389
3 Stars
131
2 Stars
182
1 Star
573
72%of customers recommend this product.
(
1,993 out of
2,776)
Customer Reviews for Nespresso - Vertuo Next Deluxe Bundle by Breville - Dark Chrome
Customer Rating
5
Best at home coffee hands down
on September 2, 2022
Posted by: Peyton_oak
from South Texas
[This review was collected as part of a promotion.] Nespresso took the home coffee game to the next level! Ive never been a huge coffee drinker but since getting the Nespresso Vertuo, Ive been enjoying espresso's mid afternoon and really enjoying them. Love that they have so many different options on flavors and the fact that they have a recycling program. Great product to take your morning/ afternoon coffee to the next level.
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Great design and features on this coffee machine
on September 2, 2022
Posted by: Juliea23
from Hesperia CA
[This review was collected as part of a promotion.] The coffee produced from this machine smells soo great and the taste is just so smooth and wonderful. Some of the things i do like about it are the design and size. It fits so perfectly on my counter and it looks so up to date. Absolutely love that the water tank can be pulled off for refill unlike other machines ive had in the past that would require to have to refill a cup with water and pour until filled. Its a genius idea although there are two issues i did come across that could use a better upgrade next time. My first time trying this out i noticed the machine was leaking water all over my counter and i tried looking up solutions on the internet. I thought it was broken and was really disappointed until i realized the water tank just needed to be pushed down well so no water could escape, now when i had in the first time it did click so i assumed it was in correctly but even if it clicks it really needs to be pushed down im so glad i figured this out on my own but im sure im not the only one who has experienced this. Another thing i would change is the water container being in the back, its great for space but on the online picture i saw it was on the side so i thought it could slide to the left side of the machine too it would make it easier to refill since i am a coffee drinker and i go through lots of water in a day. Still not a big deal to me but would be nice. When i first started the machine i was instructed to install the app so i could connect it to my wifi to keep track of maintenance and purchase more coffees and appliances for the coffee maker. The app works quickly and there is a great amount of selections to choose from including flavors and pods with lesser or more cofee strengths. You can see how much each pod is sold for and they are a bit pricey but the coffee is definitely of excellent quality so i will give it that but it is a bit deceiving because the app makes it look like you can individually pick and choose the quantity and flavors you want but the minimum is ten of one flavor. I definitely would love to mix and match based on how many i get however they do have variety coffee sets. The machine is a bit loud when making my expresso shot but i have worked in coffee shops before with high quality machines and let me just say this was expected especially with it being an expresso machine. I do wish it had a milk brother built in but i did see that you can purchase on from the company website. The time it takes to heat up is something i definitely like alot the coffee or expresso shots come out very quickly and when your done with a pod the moment you unlock and lift the lid back up it dispenses the empty pod into a built in trash compartment on the side that can be either pulled to open or entirely pulled out. I love that feature about it!
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Appealing Design
Cons: Does not have a built-in milk frother
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Expresso!!
on September 2, 2022
Posted by: Michael h
from Monticello in
[This review was collected as part of a promotion.] I bought this machine a few months ago and am pleased I did. The video tutorials made programming it easy. It makes a great cup of coffee. Only drawback is the refill pods are a little pricey for the average person. Overall i recommend it if you have the cash to burn on the refills .
Pros: Wide assortment of capsules to choose from, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.)
Cons: Too Expensive
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Nice and easy
on September 2, 2022
Posted by: RMoraco
from CA
[This review was collected as part of a promotion.] This machine is great for those perfect pours of espresso. It heats and froths it perfectly and tastes great. The machine is easy to use and simple to understand so most people would have an easy time using this. Overall a great addition to my kitchen, it’s smaller design fits perfectly.
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
3
Love it.
on September 2, 2022
Posted by: Jlewisj7
from Davenport iowa
[This review was collected as part of a promotion.] Super sleek design that looks great on my kitchen counter. Very easy to use with the sliding the lever right and then sliding to the left and there you have it stay your coffee. My favorite thing about this is the pods are so easy to use and then when done it pops itself out and into the side basket. And the coffee is delicious and its easy to clean.
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
Cons: Does not have a built-in milk frother
I would recommend this to a friend!
Response from Nespresso USABy Nisha B, Customer Service , September 6, 2022
Hi. Thank you for your review. We are thrilled to learn you are enjoying your Vertuo Next. We recommend running a priming cycle once a week through your machine, to assist with keeping the taste, texture, body and aroma in each brew. We also recommend descaling your machine every three months or 300 capsules, whichever comes first. If you need assistance with your Vertuo Next, please do not hesitate to contact us through our toll-free number, 800-562-1465. Each machine comes with at least a one-year warranty and lifetime troubleshooting assistance. Thanks!
Written by a customer while visiting Nespresso USA
Customer Rating
5
WONDERFUL COFFEE MAKER
on September 3, 2022
Posted by: STERLING LADY
from DENVER
[This review was collected as part of a promotion.] The Nespresso Vertuo Next is a wonderful addition to my kitchen. The set-up was super easy, and I love the slim design because it only takes a small space on my countertop. The chrome and white design is beautiful, and it fits any decor. It is easy to use as well. But the best part is the coffee! It is so smooth, creamy and delicious; better than at a coffeeshop. It makes different sizes of espresso and coffee, up to a carafe. There are a large variety of flavors available which you can get on line or even at a Nespresso store.
Pros: Convenient, Wide assortment of capsules to choose from, Other, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Comes with a milk frother, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Works well
on September 3, 2022
Posted by: Rawrcass
from Clinton, Maine
[This review was collected as part of a promotion.] This is a great little basic espresso machine. It's easy to use, instructions were very clear and easy to follow
Also cleaning is a breeze. It doesn't have a milk frother, so I will have to buy a handheld one if I want lattes or machhiatos. I do wish the pods were more like universal ones so that I could try more varieties of coffee with it. I do have another espresso machine that is much more expensive and has all the bells and whistles, so I will probably use that one more than this. But this is great as a backup or for more basic uses. Definitely recommend.
Also cleaning is a breeze. It doesn't have a milk frother, so I will have to buy a handheld one if I want lattes or machhiatos. I do wish the pods were more like universal ones so that I could try more varieties of coffee with it. I do have another espresso machine that is much more expensive and has all the bells and whistles, so I will probably use that one more than this. But this is great as a backup or for more basic uses. Definitely recommend.
Cons: Not enough variety of coffee available, Not enough variety of espressos available, Does not have a built-in milk frother, Water tank is too small
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Easy to Make
on September 3, 2022
Posted by: LShriner
from Pittsburgh, PA
[This review was collected as part of a promotion.] I tried the Nespresso Vertuo. This machine is pretty simple and easy to use. It doesn't take up a lot of space on your counter either. Just pour your water in the back tube and pop your capsule in the top and start brewing. I've never tried to make espresso before, but this does it perfectly for you. It brews the cream first and then does the coffee liquid. This is really easy and nice to for a change have a cup of expresso during the day to enjoy. The only drawback is the refill pods are a little pricey, but I was looking and they have an option they sell where it is just the refill and you put your coffee. I think I might have to go that route. I like that you can do regular coffee as well since I don't drink fancier coffee drinks all that often. You can also choose your size of drink. Overall, it is pretty neat to try the fancier drinks.
Pros: Easy to Use, Has Delicious Crema, Makes Delicious Espressos, Does not take up too much room on my countertop
Cons: Too Expensive
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA