Customer reviews from Nespresso USA
Nespresso - Vertuo Next Deluxe Bundle by Breville - Dark Chrome
Average customer rating
4
(3,470 Reviews)
Rating breakdown 3,470 reviews
5 Stars
2,195
4 Stars
389
3 Stars
131
2 Stars
182
1 Star
573
72%of customers recommend this product.
(
1,993 out of
2,776)
Customer Reviews for Nespresso - Vertuo Next Deluxe Bundle by Breville - Dark Chrome
Customer Rating
2
Love the coffee maker but broke in one year
on August 29, 2022
Posted by: RH
from Chicago
I love this coffee maker. One of my favorite things to see in a hotel room is a Nespresso machine. The coffee smells, foams and tastes just like European coffee. For some reason, it just stopped working. I descaled and followed all prompts on my app to troubleshoot. App continues to say that the make is not latched closed after I move the latch to closed. Sad to only have use for 14 months.
No, I would not recommend this to a friend.
Response from Nespresso USABy Chloe H., Customer Service , August 30, 2022
We are disappointed to learn that your Vertuo Next machine has not met your expectations. The Vertuo Next comes with a one-year warranty and a lifetime of troubleshooting support through our toll free number, 800-562-1465. We are available 24 hours a day, 7 days a week. Additionally, you may visit Nespresso.com/help for more information.
Written by a customer while visiting Nespresso USA
Customer Rating
5
I Love it!!
on August 29, 2022
Posted by: Connie499
from Pittsburgh, pa
[This review was collected as part of a promotion.] There's nothing better than a good cup of espresso. I'm enjoying the new coffee maker and the daily drink!! I'm waiting for a new shipment of assorted flavors and am sure that I'm going to enjoy each and every one!!
Pros: Makes Delicious Espressos, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
Cons: Water tank is too small
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
The best espresso/ coffee machine !
on August 29, 2022
Posted by: Juneb
from Delaware
[This review was collected as part of a promotion.] This coffee/ espresso machine deserves more then 5/5 stars. The simple fact that it can make coffee and espresso is amazing . Having this all in one machine makes life so much easier and doubles the use of the product.I’m not only able to fix coffee for me but my significant other at once in the mornings. This has caused a significant reduction in the time it takes to grab our coffee and go in the morning.it is a beautiful display in the kitchen and I have a lot of others ask about the frothiness and excellent taste of the coffee. This machine is a must have.
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Comes with a milk frother, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great coffee and espresso
on August 29, 2022
Posted by: Scroll427
from Milwaukee, Wisconsin
[This review was collected as part of a promotion.] This machine really impressed me. It makes both great coffee and espresso. The water tank lasts a while and it’s so convenient that the pods get collected automatically. The app works great and connected right away. This machine is slick and looks great on my countertop. Plus the box was from recycled material. Overall a perfect machine for everyday coffee or espresso.
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Wide variety of capsule brands to choose from, Appealing Design
Cons: Does not have a built-in milk frother
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Beyond expectations
on August 29, 2022
Posted by: Q Tip
from Houston
[This review was collected as part of a promotion.] I got this a few days ago and have always wanted to make espresso at home, well now it is possible and has really been a great treat for me. Easy to follow instructions if you have never had one . It comes with a mug and cups to try different flavors. No more leaving the house to get my fix of espresso, within seconds I'm sitting in the backyard enjoying my cup in the mornings. Definitely worth it.
Pros: Convenient, Easy to Use, Makes Delicious Espressos, High Quality Machine, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great cup of coffee!
on August 29, 2022
Posted by: cmags01
from Monroe, IA
[This review was collected as part of a promotion.] I have never used a single cup coffee maker before. I have been missing out. This machine makes a coffee shop quality cup of coffee. I love how simple this machine is to use. You simply poor the water into the reservoir. You then put the pod in, lock the machine and make your coffee! The best part of this machine besides how quality the coffee is, is the small size of the machine. It takes up only half the space compared to my regular coffee pot. I love the white color on the machine too. It matches my white cupboards well and makes it look even more fancy.
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
Cons: Does not make enough coffee in a cup, Does not have a built-in milk frother
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Excellent Machine
on August 29, 2022
Posted by: Bb1014
from Louisiana
[This review was collected as part of a promotion.] Wow this tiny powerhouse is amazing! We have saved so much money making our favorite beverages at home. This machine is very easy to use and also doesn’t take up a ton of space. The pods are very small and the built in trash can is awesome. The brew time is very fast for people on the go. So many recipes you can make with Nespresso.
Pros: Convenient, Easy to Use, Makes Delicious Espressos, High Quality Machine, Comes with a milk frother, Appealing Design
Cons: Does not have a built-in milk frother
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
The best coffee maker
on August 29, 2022
Posted by: Teresa567
from New York
[This review was collected as part of a promotion.] This is the best coffee maker I have ever owned. The coffee flavors range from bold to light. The coffee maker is easy to use. The pods for the coffee maker are slightly expensive but so worth it! Definitely recommend!
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Comes with a milk frother, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
Cons: Too Expensive
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA