Customer reviews from Nespresso USA
Nespresso - Vertuo Next Deluxe Bundle by Breville - Dark Chrome
Average customer rating
4
(3,470 Reviews)
Rating breakdown 3,470 reviews
5 Stars
2,195
4 Stars
389
3 Stars
131
2 Stars
182
1 Star
573
72%of customers recommend this product.
(
1,993 out of
2,776)
Customer Reviews for Nespresso - Vertuo Next Deluxe Bundle by Breville - Dark Chrome
Customer Rating
5
Coffee
on May 5, 2022
Posted by: Anonymous
Best coffee machine ever. I love making my own coffee at home with my nespresso next coffee machine. Better than driving, and waiting long lines to get drunk at a coffee shop and the taste is even better too!
Written by a customer while visiting influenster.com
Customer Rating
4
The Nespresso Vertuo Next
on May 5, 2022
Posted by: sheas19
The Nespresso Vertuo Next is a good little machine for making quick espresso drinks. I use mine to make hot and cold lattes using the double espresso pods. I have been using it for 10 months now with only minor issues. Sometimes, there are coffee grounds in the coffee. Overall, it is a great way to make coffee drinks.
Written by a customer while visiting influenster.com
Customer Rating
1
Broken
on May 7, 2022
Posted by: Chase741
from Seattle
The machine was great for a while, but now it just stopped working. I wasted 3 pods trying to fix it, and then looked up more solutions to see this is a very common problem. very disappointing and I regret choosing this machine.
No, I would not recommend this to a friend.
Response from Nespresso USABy Nisha B, Customer Service , May 9, 2022
Hi. Thank you for your review. We are dismayed to learn the Vertuo Next machine did not meet your expectations. We recommend running a priming cycle through your machine once a week your machine to assist with keeping the taste, texture, body and aroma in each brew. If you need assistance with your Vertuo Next machine, please do not hesitate to contact us through our toll-free number, 800-562-1465. Each machine comes with at least a one-year warranty and lifetime troubleshooting assistance Thanks!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Ive had this machine
on May 10, 2022
Posted by: Anonymous
Ive had this machine for a little over 2 years and it is my GO TO! I love all the varieties and flavors availble. It is very hard to make coffee at home any other way after getting this machine! Favorite coffee maker by far, i recommend to any coffee lover!
Written by a customer while visiting influenster.com
Customer Rating
5
Great customer service!
on May 12, 2022
Posted by: JennySD
from San Diego
I wrote a few months ago about my consistently malfunctioning Vertuo Next machine. I should have called Customer Service first! They were consistent and eager to resolve my problems. I had a new, perfectly functioning replacement within 72 hours of my first contact with Nespresso. My replacement machine makes outstanding coffee for me every day! ❤️
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
My husband and I
on May 12, 2022
Posted by: charlenec38
My husband and I love our Nespresso. So many different flavors of coffee and espresso to try. The machine is super easy to use. We definitely don't regret this purchase
Written by a customer while visiting influenster.com
Customer Rating
5
Best coffee but so loud
on May 20, 2022
Posted by: brittanyb6c2d
I love the vertuo line of machines. I’ve had a couple different models over the years and I got this machine when I moved into an apartment with a small kitchen. It’s much more narrow than the other models so its great for a small space. The only negative about this machine is that its much louder than other models I’ve owned
Written by a customer while visiting influenster.com
Customer Rating
5
I was a huge
on May 26, 2022
Posted by: janeto26
I was a huge fan if Keurig but after I tried this machine I loved it !!! I've only tried 2 pods so far. Only thing is the top is a little hard to close .
Written by a customer while visiting influenster.com