Customer reviews from Nespresso USA
Nespresso - Vertuo Next Deluxe Bundle by Breville - Dark Chrome
Average customer rating
4
(3,470 Reviews)
Rating breakdown 3,470 reviews
5 Stars
2,195
4 Stars
389
3 Stars
131
2 Stars
182
1 Star
573
72%of customers recommend this product.
(
1,993 out of
2,776)
Customer Reviews for Nespresso - Vertuo Next Deluxe Bundle by Breville - Dark Chrome
Customer Rating
5
We will never go
on February 22, 2022
Posted by: taylorn17
We will never go back to Keurig! I bought my Nespresso Vertuo/Milk Frother bundle about a year and a half ago, and my husband and I love it so much! Keurig coffee just doesn't hit the mark anymore now that I have used the Nespresso. The pods are not cheap, but they are definitely cheaper than buying Starbucks every day. I honestly prefer my Nespresso coffee/lattes more than my old Starbucks order.
Written by a customer while visiting influenster.com
Customer Rating
5
I was so excited
on February 22, 2022
Posted by: missymuscles
[This review was collected as part of a promotion.] I was so excited to get this to try. I absolutely love it. Everything is so easy to use. Set up was easy. I think my favorite parts about it is how the pods pop into the little side trash and how they're made of recycled materials. I was not able to get it to connect to my phone. But honestly, I'm not great with technology, so I think it's just me. The flavors were great. It frothed nicely as well. I would definitely recommend this to friends and family.
Written by a customer while visiting influenster.com
Customer Rating
5
Oh.My. Lord. I did
on February 22, 2022
Posted by: lisamimi
[This review was collected as part of a promotion.] Oh.My. Lord. I did not know this would become our favorite coffee. My husband and I make Keurig coffee and buy Starbucks and Dunkin Donuts coffee for reference. when we reviewed this we got a sampling of different flavors and we found our favorites of the starter kit to be the Bianco Forte and the Mexico coffee. My husband tried the carafe sized pods a few times and has also given high marks. Also, the pods are recyclable which allows piece of mind when buying pods. The coffee from this machine is on par or better than any cup we've gotten from any coffee shop. I highly recommend the Nesspreso Vertuo machine to anyone looking to make high quality coffee at home for much less than other more expensive machines.
Written by a customer while visiting influenster.com
Customer Rating
4
PRO: (1) Easy to
on February 23, 2022
Posted by: jiny2
PRO: (1) Easy to use (2) wild range of coffee pod selection (3) decent espresso. CON: (1) machine is expensive (2) coffee pods are expensive (3) coffee selections are limited to what Nespresso Vertuo line can offer.
Written by a customer while visiting influenster.com
Customer Rating
5
Beautiful product and makes
on February 23, 2022
Posted by: Anonymous
Beautiful product and makes great frothy coffee! The best espresso maker out there right now and so convenient to make!
Written by a customer while visiting influenster.com
Customer Rating
5
Sometimes it’s nothing like
on February 23, 2022
Posted by: kenyaj6
Sometimes it’s nothing like a nice cup of thick rich coffee in the mornings in late night sometime when you have to do a lot of work.my family own this machine and I want one of my own. Yes
Written by a customer while visiting influenster.com
Customer Rating
5
So this is my
on February 24, 2022
Posted by: bneighbors
So this is my first time owning a Nespresso. And I’m hooked. It’s really good coffee and espresso. The delivery of the pods are fast. And you can recycle. I’m very happy with this purchase. It’s helped curb my Starbucks consumption.
Written by a customer while visiting influenster.com
Customer Rating
3
Ok
on February 24, 2022
Posted by: Gab
I bought my machine about a month ago and even though I LOVE my machine my drinks are NEVER hot enough.
I would recommend this to a friend!
Response from Nespresso USABy Savoeurn D., Customer Service, February 25, 2022
Thank you for your review. We certainly want your Nespresso experience to be special and exactly to your satisfaction. Nespresso machines are designed to brew each blend to the specific programmed temperature that is best suited to that blend, as defined by Nespresso Coffee Experts. Quality is important to us, so the coffee brews to its ideal temperature without burning. Please bear in mind that added cold milk and sweeteners can decrease the temperature of the drink. We have some tips to help prepare a hotter beverage to increase your overall enjoyment:
• Use hot water to preheat the cup to keep the coffee hotter longer.
• Make sure the size of cup you are using matches the size of the blend. A small espresso poured into a large mug, for example, will cool down very quickly.
• Clean the brew unit by running the Clean Cycle at least once a week. This also helps eliminate coffee grounds build up within the brew unit.
• Descale the machine. Scale build-up can interfere with proper heating and can also affect the taste and brew time of the coffee. We recommend descaling your machine every three months or 300 capsules, whichever comes first.
The Vertuo Next comes with a one-year warranty and a lifetime of troubleshooting support through Nespresso. Please feel free to visit Nespresso.com/help for comprehensive maintenance and troubleshooting guides or speak with a Coffee Specialist through our live chat feature. You may also call our toll-free phone number, 800-562-1465 where we are available 24 hours a day, 7 days a week. Thank you.
• Use hot water to preheat the cup to keep the coffee hotter longer.
• Make sure the size of cup you are using matches the size of the blend. A small espresso poured into a large mug, for example, will cool down very quickly.
• Clean the brew unit by running the Clean Cycle at least once a week. This also helps eliminate coffee grounds build up within the brew unit.
• Descale the machine. Scale build-up can interfere with proper heating and can also affect the taste and brew time of the coffee. We recommend descaling your machine every three months or 300 capsules, whichever comes first.
The Vertuo Next comes with a one-year warranty and a lifetime of troubleshooting support through Nespresso. Please feel free to visit Nespresso.com/help for comprehensive maintenance and troubleshooting guides or speak with a Coffee Specialist through our live chat feature. You may also call our toll-free phone number, 800-562-1465 where we are available 24 hours a day, 7 days a week. Thank you.
Written by a customer while visiting Nespresso USA
