Customer reviews from Nespresso USA
Nespresso - Vertuo Next Deluxe Bundle by Breville - Dark Chrome
Average customer rating
4
(3,470 Reviews)
Rating breakdown 3,470 reviews
5 Stars
2,195
4 Stars
389
3 Stars
131
2 Stars
182
1 Star
573
72%of customers recommend this product.
(
1,993 out of
2,776)
Customer Reviews for Nespresso - Vertuo Next Deluxe Bundle by Breville - Dark Chrome
Customer Rating
4
Works great and brews
on December 22, 2021
Posted by: debbiek39
Works great and brews delicious espresso, but it must be noted that it needs to be cleaned weekly. I bought this for my mom in September 2021 and 3 months later, it is broken. However, their customer service is AMAZING and stayed in the phone with me for 30 minutes to troubleshoot. The troubleshoot didn’t end up working, and so they are sending us a free one since we are within our 12 month warranty.
Written by a customer while visiting influenster.com
Customer Rating
5
Loveeeee this coffee and
on December 22, 2021
Posted by: Anonymous
Loveeeee this coffee and espresso machine. We use it almost every single day! I make iced coffee preparing the espresso shots, pouring the shots over ice in a cup and adding in syrup and milk. Highly recommend this machine!
Written by a customer while visiting influenster.com
Customer Rating
5
Nespresso makes coffee so
on December 23, 2021
Posted by: amberk159
Nespresso makes coffee so fun at home. I use my nespresso multiple times a day and my frother at least every other day. I’ve had them both for a year now and have had no issues. There are so many coffees to try. Will be using this forever and would recommend!
Written by a customer while visiting influenster.com
Customer Rating
5
10/10 amazing!!! I love
on December 23, 2021
Posted by: lisal297
10/10 amazing!!! I love that I can make coffeehouse coffee at home. That actually tastes better every time. I love all the flavor options. My favorite thing is that you can mail back the pods to be recycled.
Written by a customer while visiting influenster.com
Customer Rating
5
Just purchased this as
on December 25, 2021
Posted by: ronxbeauty
Just purchased this as a Christmas present for myself and could not be happier. Container came with sample pods and cannot decide which to order they are all amazing and I am a big coffee drinker
Written by a customer while visiting influenster.com
Customer Rating
2
Coffee is wonderful when it works.
on December 26, 2021
Posted by: LSK54
from Indianapolis, IN
Customer service is great and the coffee is amazing. But, I've had it for one week and just stops working. I did clean it like it said even though I've only used it at the most 12-14 times. The power light just stays white and does nothing. I've waisted 6-7 cups troubleshooting. Call today and they are shipping out a new one with a return label for mine.
Thank you! it was a gift from my Grandson and family.
Thank you! it was a gift from my Grandson and family.
Response from Nespresso USABy Katherine T., Customer Service, December 29, 2021
Thank you for your review. We are glad to know you were able to speak with a machine expert regarding your Vertuo Next machine. If you experience any trouble with your replacement machine, please contact us again at 800-562-1465. We are available 24 hours a day, 7 days a week. Additionally, we offer troubleshooting self-help at Nespresso.com/help for your convenience.
Written by a customer while visiting Nespresso USA
Customer Rating
4
It was amazing while
on December 26, 2021
Posted by: taylordenaeroe
It was amazing while it lasted but after a couple months it stopped working. But before that it made a great espresso and heats up quickly! It was hard to get ahold of the customer service but when I did they sent me a new one which should get here soon.
Written by a customer while visiting influenster.com
Customer Rating
5
Just purchased this machine
on December 27, 2021
Posted by: ronxbeauty
Just purchased this machine for myself as a Christmas gift and I am in love with the machine already beats out all of the other brands out there in the store
Written by a customer while visiting influenster.com