Customer reviews from Nespresso USA
Nespresso - Vertuo Next Deluxe Bundle by Breville - Dark Chrome
Average customer rating
4
(3,470 Reviews)
Rating breakdown 3,470 reviews
5 Stars
2,195
4 Stars
389
3 Stars
131
2 Stars
182
1 Star
573
72%of customers recommend this product.
(
1,993 out of
2,776)
Customer Reviews for Nespresso - Vertuo Next Deluxe Bundle by Breville - Dark Chrome
Customer Rating
2
Horrible machine Great customer service
on October 5, 2021
Posted by: Sammi
from Maryland
The coffee is great… as long as you can get it to brew anything. The yellow/orange double blink of death as taken my second Vertuo Next machine to the graveyard in under a year. But have no fear Nespresso customer service is amazing. They are sending out a new machine to replace this one. The customer service is really kind and empathetic to a completely uncaffeinated lunatic such as myself who they are unlucky enough to answer the phone for. Kudos for great customer service!
No, I would not recommend this to a friend.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great coffee
on October 8, 2021
Posted by: Verca12
from New York
I’m surprised by the large amount of negative reviews. Im very happy with my purchase. Makes great coffee, many sizes to pick from, many coffee flavors to try.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Small but mighty
on October 9, 2021
Posted by: Nespresso Lover
from Northern VA
I absolutely love my Nespresso Vertuo. Very easy to use, to clean, love the fact that the pods are recyclable. And the coffee is magnificent, the aroma, the taste and endless possibilities of the recipes you can make.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love it
on October 17, 2021
Posted by: Ag91
from Iowa
We love this machine. I’ve used the plus as well. I love that this has larger cup size options. My husband doesn’t have to brew three pods to fill his mug in the morning. Hands down, worth the investment. The coffee cannot compare. I wish the pods were a bit more affordable.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
One of my favorite
on October 18, 2021
Posted by: Anonymous
One of my favorite things. This over the keurig every single time. Coffees are strong and delicious. Tastes like you’re at a coffee shop.
Written by a customer while visiting influenster.com
Customer Rating
5
I wish I could
on October 22, 2021
Posted by: xnguyencb
I wish I could give Nespresso more than 5 stars. I cannot live without my machine. It makes such good and creamy coffee! I love mine iced with 2 pumps of syrup and oat milk! Super affordable and saves you time and money :) HIGHLYYY RECOMMENDED! They have amazing customer support as well!
Written by a customer while visiting influenster.com
Customer Rating
5
UPDATED Remarks-Vertuo Next-not a reliable machine
on October 22, 2021
Posted by: Bri
from Colorado
I wanted to express my appreciation to Nespresso's quick response and work to resolve my non working Vertuo Next machine. Nespresso and its customer service folks quickly responded and worked with me to resolve the issue and replaced the defective machine with a new Vertuo Plus model, which arrived today and we are back to having awesome coffee. Thanks again for resolving the issue.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
on October 19, 2021
Posted by: alwaysrunning15
I was gifted the Nespresso machine as a wedding present and I absolutely love it!! It came with samples of their coffee that were delicious. I haven't bought more yet, but would like to in the future. I've been reusing the pods with aluminum stick on caps I bought to fill my own coffee and espresso in. It makes the perfect cup of creamy espresso or coffee every time! It has started to make a noise, so I'm really hoping it isn't breaking. We've had it for 1 month at this point with daily use.
Written by a customer while visiting influenster.com