Customer reviews from Nespresso USA
Nespresso - Vertuo Next Deluxe Bundle by Breville - Dark Chrome
Average customer rating
4
(3,470 Reviews)
Rating breakdown 3,470 reviews
5 Stars
2,195
4 Stars
389
3 Stars
131
2 Stars
182
1 Star
573
72%of customers recommend this product.
(
1,993 out of
2,776)
Customer Reviews for Nespresso - Vertuo Next Deluxe Bundle by Breville - Dark Chrome
Customer Rating
4
Great coffee maker
on May 27, 2023
Posted by: Peggyd
from New Jersey
[This review was collected as part of a promotion.] Best coffee ever! But lt gave 4 stars instead of 5 because this is my 3rd vertuo machine and compared to the others it’s loud and not so easy to close the pod compartment. But otherwise I’d say great coffee maker.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
I dig it.
on May 30, 2023
Posted by: Dave
from DC
[This review was collected as part of a promotion.] Really loving my machine so far. I was somewhat worried with some of the reviews but my machine has been great. Makes great coffee, very fast. I love the variety of coffee available, especially that there are multiple decaf options. I love having a decaf cappuccino in the evenings so this has been great. Very happy with my machine and the coffee.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
3
Lasted About 18 Months
on June 1, 2023
Posted by: SportsMomOf2
from WV
[This review was collected as part of a promotion.] I bought this to replace our same machine that recently stopped working. Love the machine and all the coffee options. Wish our old one lasted more than 18 months but liked it enough to repurchase.
I would recommend this to a friend!
Response from Nespresso USABy Antonia R., Customer Service, June 2, 2023
Thank you for your review, Amanda. We appreciate your choosing Nespresso and your purchase of a new machine. Our machine experts are available 24/7 at 800.562.1465, to assist you with troubleshooting, and machine repair or replacement, as needed. Please contact us directly if you need additional assistance.
Written by a customer while visiting Nespresso USA
Customer Rating
5
I love it!
on June 12, 2023
Posted by: Giannaf
from Madison, WI
[This review was collected as part of a promotion.] I bought a second one for my office and everyone loves it! Couldn’t recommend this coffee machine more!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
3
This is my third machine
on June 18, 2023
Posted by: MelissaP
from Nashua, nh
[This review was collected as part of a promotion.] Love this machine but 2 have broken, on my third one in 3 years. Disappointed they weren't replaced for me. If this one doesn't hold up, I won't be buying again:(
No, I would not recommend this to a friend.
Response from Nespresso USABy Katherine T., Customer Service, June 20, 2023
Thank you for your review. We are disappointed to learn that your experience with our Nespresso machines have not been as seamless as we would like. Please contact us at 800-562-1465 if you experience any issues with the Vertuo Next machine. Additional assistance is also available at Nespresso.com/help
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love the modern look!
on November 1, 2023
Posted by: KDN
from Silicon Valley
[This review was collected as part of a promotion.] Great machine for a compact space! I also love the look of the machine - the black matte is great.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
I love the taste of the coffee
on March 25, 2024
Posted by: Sindi
from Illinois
[This review was collected as part of a promotion.] I got it about 1 month and my family and I love it
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Amazing machine
on May 1, 2023
Posted by: Harmony
from Western Canada
[This review was collected as part of a promotion.] Got new Vertuo Plus in April. Expected good with crema but this surpasses my expectations!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA