Customer reviews from vitamix.com
Vitamix - Ascent X2 Blender - Polar White
Average customer rating
4.7
(47 Reviews)
Rating breakdown 47 reviews
5 Stars
39
4 Stars
3
3 Stars
4
2 Stars
0
1 Star
1
Customer Reviews for Vitamix - Ascent X2 Blender - Polar White
Posted by: Dee Jay
Verified Purchase:Yes
It takes 2-3 smoothie cycles for it to properly blend. Also the container moves off center on the base a lot while blending.
Response from vitamix.comBy Vitamix, March 19, 2025
Hi there! Vitamix containers are not designed to lock into place. Therefore, it is completely normal for the container shift slightly while on the base. When you turn the unit on, you will notice that the container may shift slightly to the right or the left. This is intended, as the motor base is aligning with the container for optimal performance. If you feel more comfortable, you may place your hand on top of the lid while you blend to better secure the container. However, do not press down on the container in an attempt to “lock” it in place, as doing so could cause damage the motor. Also know that the programs are a suggested time, typically for a single serve smoothie, you may have to blend longer when making a large batch like in this photo. Using you tamper while blending will also speed up the process. Please call us at 1-800-848-2649 and we would be happy to troubleshoot the machine and provide more blending tips.
Written by a customer while visiting vitamix.com
Posted by: Kenchalla
from Arizona
Verified Purchase:Yes
This is the second Vitamix blender I’ve owned and I am so happy I chose to go back to them. I’ve been using a Ninja blender due to cost for the last couple of years and I have quickly realized that I was getting what I was paying for! The operation of the blender is user friendly and the performance is amazing. The food is blended perfectly without unwanted clumps. The blender holds a decent amount of food as well and works quickly.
Pros: Speed of Service, Texture Quality, Easy to use, Recipe Enhancement, Power
Written by a customer while visiting vitamix.com
Posted by: Nickname Drew
from Florida
Verified Purchase:Yes
It's awesome! I use it regularly. Glad I bought it
Pros: Programability, Speed of Service, Durability, Easy to use, Versatility, Product features, Power
Written by a customer while visiting vitamix.com
Customer Rating
5
Very happy customer!!! Should have purchased it ea
on June 26, 2025
Posted by: Uli974
from San jose
Verified Purchase:Yes
Happy, happy customer!!!
This maschine gets all done!!!
Its not that noisy and easy to operate and to clean.
Wish this model came with a real book.
This maschine gets all done!!!
Its not that noisy and easy to operate and to clean.
Wish this model came with a real book.
Pros: Texture Quality, Durability, Easy to use, Versatility, Power
Written by a customer while visiting vitamix.com
Posted by: LindsayS
from California
Verified Purchase:Yes
Was really excited to replace my old Vitamix whose motor went bad. Unfortunately, this little guy is not going to last as long as my old one. I can hear the motor struggling and I think it might be defective. Also has an awful toxic odor that hasn't dissipated yet.
Pros: Versatility
Response from vitamix.comBy Vitamix, July 9, 2025
Hi there. We are sorry to hear of your experience. Please call us at 1-800-848-2649, so we can go over some troubleshooting and blending tips.
Written by a customer while visiting vitamix.com
Posted by: Anthony A
from Arkansas
Verified Purchase:Yes
This machine is everything I wished for. Anyone aspiring to run the full gamut of blending duties, with a specific affinity for how to handle seemingly delicate powdered protein mixes, this blender's speed control is a beautiful thing to behold. No more unnecessary aeration/frothing.
There is a lot to like about this product but the only things I will comment on is the self-cleaning function, the overall build quality and the complete focus on comprehensive controls. All of these facets are worth the price-of-entry vs. the typical, consumer grade offerings littered about. Other reviewers offer very comprehensive insight to the quality & capability of the Ascent X2.
I appreciate the fact that this unit is assembled in the U.S. and has a solid backing, with the 10-year warranty.
Pros:
A quieter & controlled experience
Variable speed
Solid controls (dial & toggle switches), including the power switch (vs. older models)
Easy to clean
Easy to use
Made in the USA
That warranty!
A quieter & controlled experience
Variable speed
Solid controls (dial & toggle switches), including the power switch (vs. older models)
Easy to clean
Easy to use
Made in the USA
That warranty!
Pros: Durability, Easy to use, Versatility, Product features, Power
Written by a customer while visiting vitamix.com
Posted by: ShellyI
Verified Purchase:Yes
The VitaMix Ascent X2 is a great blender. Easy to use, powerful and quiet.
Pros: Programability, Speed of Service, Durability, Easy to use, Versatility, Recipe Enhancement, Power
Written by a customer while visiting vitamix.com