Customer reviews from vitamix.com
Vitamix - Ascent X5 Blender - Graphite
Average customer rating
4.8
(44 Reviews)
Rating breakdown 44 reviews
5 Stars
37
4 Stars
5
3 Stars
1
2 Stars
0
1 Star
1
Customer Reviews for Vitamix - Ascent X5 Blender - Graphite
Posted by: graphite
Verified Purchase:Yes
Makes great smoothies. Is loud (less than other blenders but still). Would be great to have some silence solution maybe.
Written by a customer while visiting vitamix.com
Posted by: Dwayne E H
from Iron Station, North Carolina
Gender:Male
Verified Purchase:Yes
I purchase the X5 because of the function that this blender does, a big plus to Vitamix for not designing different attachments. This X5 is light weigh so it easy to move from location to another. I gave it 4 star because of this flaw which is important. Dailing in the different setting is not easy. The function dial needs more work, for example if you want grind your spices I had to keep turning the dial till it lands on the spice Icon because it would skipping two or three icon even when turning slow, you can feel it click but just will not move one icon at time.
I contact Vitamix they didn't have a solution. I was told to try turning the opposite direction that work for awhile but restarted the skipping. I was told that some other customer was having the same issues. They did say I can returning, however they are not sure if the other one will correct this issues. I hope that Vitamix does something to correct this. Just like the Ascent 5 that I gave my daughter This is a excellent blender. I have use the grinder and it does a beautiful spice mix, I use the receipt from the book.
I contact Vitamix they didn't have a solution. I was told to try turning the opposite direction that work for awhile but restarted the skipping. I was told that some other customer was having the same issues. They did say I can returning, however they are not sure if the other one will correct this issues. I hope that Vitamix does something to correct this. Just like the Ascent 5 that I gave my daughter This is a excellent blender. I have use the grinder and it does a beautiful spice mix, I use the receipt from the book.
Pros: Speed of Service, Durability, Versatility, Recipe Enhancement, Product features, Power
Written by a customer while visiting vitamix.com
Customer Rating
1
Very Tedious toUuse because Sleep / Screen Saver
on March 13, 2025
Posted by: Nono B
Gender:Male
I have bought two Propel 510 for family members last month, and we just love them. I really love Vitamix blenders. I cannot say the same of my X5. It is beautiful and a great blender.... when it does not get in the way of your workflow. And that real annoyance comes from the Sleep mode and the Screen Saver. They are way too short and even completely unnecessary in my opinion.
Let me explain. After 30 seconds, the blender sleeps and resets your selection (takes you back to variable speed 1 - why not just keep my selection and why so fast - if you forgot to add a leaf of mint for instance and need to go get it, you have to select your drink again - just why?), and after 1 minute it goes to screen saver where you have to press a button to wake it up (and wait for it to be ready again) - at least make it 15 minutes or so. Again completely useless functionaility - I just want my blender to be ready I need it too, like pretty much every other blender out there.
Does not seems like much you may think, unless you decide to do a margarita party for instance where you make back to back frozen drinks, or simply two or more smoothies in a row even. On the Propel 510, you have the dial in the right position and just have to hit Start once and it will blend right away like a champ. On the X5, you have to push "menu" to wake it up, wait some.... and then turn the dial to "frozen drinks" and then press start. Completely unecessary steps and gets old real quick. At least if the blender would wake up when you put the container back and at least remember where I was in my selection, that would releive some of the pain.
I really love my other Vitamix, but this one is a big miss in usability and again for choices that I personally do not understand - those extra steps do not help the user but just completely ruins the flow - it feels like a slow chore to use it. I unfortunately cannot recommend it and will be returning it for a Propel 750 maybe (even the X2 is plagued by that sleep mode so I was sad I could not get that one too)
Pros: Texture Quality, Power
Written by a customer while visiting vitamix.com
Posted by: BBRs
from Cleveland, Ohio
Gender:Female
Verified Purchase:Yes
I am very satisfied with my recent purchase of the vitamix Ascent X5. My previous Vitamix died. It lasted over eight years. The improvements in the next generation is evident. I like the menu options and detection of the canister. Much easier to clean.
Pros: Programability, Speed of Service, Texture Quality, Durability, Easy to use, Versatility, Recipe Enhancement, Product features, Power
Written by a customer while visiting vitamix.com
Customer Rating
5
The X5 is a good machine I'm a retired five-star e
on November 26, 2024
Posted by: Anonymous
from Bloomsburg Pennsylvania
Gender:Male
Verified Purchase:Yes
It's an extremely beautiful piece of equipment I'm a retired chef of 45 years five-star certified executive
Written by a customer while visiting vitamix.com
Posted by: Teresa Seibert
from Toledo, Oregon
Gender:Female
Verified Purchase:Yes
I am enjoying the X5 blender. It does so many awesome things including heating your soup. This is by far the best blender that I have ever owned and I like the presets because it takes the guesswork out of getting the perfect blend. It has a very powerful motor to get the job done.
Pros: Durability, Easy to use, Versatility, Product features, Power
Written by a customer while visiting vitamix.com
Customer Rating
5
Amazing gift
on December 27, 2024
Posted by: MikeO
from Northern VA
Gender:Male
I received my Vitamic Ascent X5 as a Christmas gift and I love it!
Pros: Durability, Easy to use, Versatility, Product features, Power
Written by a customer while visiting vitamix.com
Posted by: Amy May
from Pensacola FL
Gender:Female
Verified Purchase:Yes
Works like a dream! I’ve made milkshakes, frozen cocktails, soup, smoothies and all have turned out great. Machine is user friendly and easy to clean. All of the settings make it easy to use. My only “complaint” is that the tamper feels really cheap. For spending so much money it would have been nice to have slightly better quality tamper.
Pros: Easy to use, Versatility, Recipe Enhancement
Written by a customer while visiting vitamix.com