Customer reviews from vitamix.com
Vitamix - Ascent X5 Blender - Graphite
Average customer rating
4.8
(53 Reviews)
Rating breakdown 53 reviews
5 Stars
46
4 Stars
5
3 Stars
1
2 Stars
0
1 Star
1
Customer Reviews for Vitamix - Ascent X5 Blender - Graphite
Posted by: graphite
Verified Purchase:Yes
Makes great smoothies. Is loud (less than other blenders but still). Would be great to have some silence solution maybe.
Written by a customer while visiting vitamix.com
Posted by: Dwayne E H
from Iron Station, North Carolina
Gender:Male
Verified Purchase:Yes
I purchase the X5 because of the function that this blender does, a big plus to Vitamix for not designing different attachments. This X5 is light weigh so it easy to move from location to another. I gave it 4 star because of this flaw which is important. Dailing in the different setting is not easy. The function dial needs more work, for example if you want grind your spices I had to keep turning the dial till it lands on the spice Icon because it would skipping two or three icon even when turning slow, you can feel it click but just will not move one icon at time.
I contact Vitamix they didn't have a solution. I was told to try turning the opposite direction that work for awhile but restarted the skipping. I was told that some other customer was having the same issues. They did say I can returning, however they are not sure if the other one will correct this issues. I hope that Vitamix does something to correct this. Just like the Ascent 5 that I gave my daughter This is a excellent blender. I have use the grinder and it does a beautiful spice mix, I use the receipt from the book.
I contact Vitamix they didn't have a solution. I was told to try turning the opposite direction that work for awhile but restarted the skipping. I was told that some other customer was having the same issues. They did say I can returning, however they are not sure if the other one will correct this issues. I hope that Vitamix does something to correct this. Just like the Ascent 5 that I gave my daughter This is a excellent blender. I have use the grinder and it does a beautiful spice mix, I use the receipt from the book.
Pros: Speed of Service, Durability, Versatility, Recipe Enhancement, Product features, Power
Written by a customer while visiting vitamix.com
Posted by: BBRs
from Cleveland, Ohio
Gender:Female
Verified Purchase:Yes
I am very satisfied with my recent purchase of the vitamix Ascent X5. My previous Vitamix died. It lasted over eight years. The improvements in the next generation is evident. I like the menu options and detection of the canister. Much easier to clean.
Pros: Programability, Speed of Service, Texture Quality, Durability, Easy to use, Versatility, Recipe Enhancement, Product features, Power
Written by a customer while visiting vitamix.com
Customer Rating
5
The X5 is a good machine I'm a retired five-star e
on November 26, 2024
Posted by: Anonymous
from Bloomsburg Pennsylvania
Gender:Male
Verified Purchase:Yes
It's an extremely beautiful piece of equipment I'm a retired chef of 45 years five-star certified executive
Written by a customer while visiting vitamix.com
Posted by: Teresa Seibert
from Toledo, Oregon
Gender:Female
Verified Purchase:Yes
I am enjoying the X5 blender. It does so many awesome things including heating your soup. This is by far the best blender that I have ever owned and I like the presets because it takes the guesswork out of getting the perfect blend. It has a very powerful motor to get the job done.
Pros: Durability, Easy to use, Versatility, Product features, Power
Written by a customer while visiting vitamix.com
Customer Rating
5
Can’t say enough good things about this product
on February 23, 2025
Posted by: MamaLalaJane
from Aberdeen, NC
Gender:Female
Verified Purchase:Yes
Bought this to replace a Ninja because it wasn’t processing good enough. We are whole food plant based so I use the blender alot. This Vitamix has been an excellent addition to my small appliance stash!!
It grind grains to a perfect powder, mixes up all flavors of nice cream, makes nut butters, sauces & guacamole.
I can make creamy soups right in the Vitamix- it even heats it up!! These are just a few things I use it for!
And it cleans itself!!!! I can’t say enough great things about this product! No negatives.
It grind grains to a perfect powder, mixes up all flavors of nice cream, makes nut butters, sauces & guacamole.
I can make creamy soups right in the Vitamix- it even heats it up!! These are just a few things I use it for!
And it cleans itself!!!! I can’t say enough great things about this product! No negatives.
Pros: Programability, Speed of Service, Texture Quality, Durability, Easy to use, Versatility, Recipe Enhancement, Product features, Power
Written by a customer while visiting vitamix.com
Posted by: Rmsj
from VA
Gender:Female
Verified Purchase:Yes
After only a few weeks of use and ownership the motor is making a horrible loud sound. Took my last vitamix years to do that. Haven’t found the contact info to reach Vitamix yet but plan to.
Jug is good size and easier to clean. Quieter than my last model.
Pros: Other
Response from vitamix.comBy Vitamix, March 17, 2025
Hi there! Please call us at 1-800-848-2649, so we can promptly assist you with your issue.
Written by a customer while visiting vitamix.com
Customer Rating
5
Amazing gift
on December 27, 2024
Posted by: MikeO
from Northern VA
Gender:Male
I received my Vitamic Ascent X5 as a Christmas gift and I love it!
Pros: Durability, Easy to use, Versatility, Product features, Power
Written by a customer while visiting vitamix.com