I was a little disappointed with the new Vitamix. I loved my previous one that lasted 10 years. The new one slides all over the counter while using it and struggles with frozen fruit.
Response from vitamix.comBy Vitamix, January 15, 2025
Hello, we are sorry to hear of your experience with this product. It is important to remember that all full-size Vitamix blenders are equipped with either a 2 or 2.2 horsepower motor, which moves the blades in the container at a high speed in order to pulverize the ingredients completely. On occasion during blending, especially with thicker mixtures like hummus, frozen desserts and nut butters, you may experience some excess movement/vibration from the motor base on your countertop. This is a result of the machine trying to move the blades through such a dense recipe at the same high speeds.
When this happens, the best thing to do is to first make sure you have your blender on the highest speed setting featured on that unit. Next, place your hand firmly on the lid of your container to steady it while you use your tamper to work the ingredients through the blades. This will help to create an easier flow of the ingredients in the container, which will also help to lessen the vibration. Please keep in mind that certain ingredients and recipes are thick or denser in nature, and some movement while blending is normal.
It takes 2-3 smoothie cycles for it to properly blend. Also the container moves off center on the base a lot while blending.
Response from vitamix.comBy Vitamix, March 19, 2025
Hi there! Vitamix containers are not designed to lock into place. Therefore, it is completely normal for the container shift slightly while on the base. When you turn the unit on, you will notice that the container may shift slightly to the right or the left. This is intended, as the motor base is aligning with the container for optimal performance. If you feel more comfortable, you may place your hand on top of the lid while you blend to better secure the container. However, do not press down on the container in an attempt to “lock” it in place, as doing so could cause damage the motor. Also know that the programs are a suggested time, typically for a single serve smoothie, you may have to blend longer when making a large batch like in this photo. Using you tamper while blending will also speed up the process. Please call us at 1-800-848-2649 and we would be happy to troubleshoot the machine and provide more blending tips.
At this price I would have expected a glass material instead of plastic.
Pros: Power
Response from vitamix.comBy Vitamix, February 18, 2025
We appreciate your interest in a glass container option. The Vitamix Research and Development team continuously researches alternate options for a non-plastic container. At this time, we have not found a suitable glass container design to meet the strict safety and performance requirements we place on our products. With that being said, we continue to research this design and encourage you to stay tuned for updates on new products.
Vitamix uses the best materials to produce a high-quality blender that safely performs according to customer expectations. We use only BPA-Free materials including Eastman Tritan for our blending containers. Vitamix uses only FDA-approved materials for any surface coming in contact with food.
We have also released a Stainless Steel container that is compatible for use with all full-size Vitamix blenders! This can be further viewed on our website here: https://www.vitamix.com/us/en_us/shop/48-ounce-stainless-steel-container.
Noise level is autism kid approved. My child usually gets startled with loud noises (blenders, vacuums, etc.) and with this blender, she doesn’t run away due to the noise. It’s nice knowing that every time I turn it on, it won’t scare my child.
Pros: Programability, Speed of Service, Texture Quality, Durability, Easy to use, Versatility, Recipe Enhancement, Product features, Power
BEST BLENDER I'VE PURCHASED! WORTH THE INVESTMENT!
on August 10, 2025
Posted by: Zoe V
from Tampa
Verified Purchase:Yes
Love my vitamix!!! I make smoothie bowls, hummus,dressing! I love how it blends everything! I am a happy customer😃
Pros: Programability, Speed of Service, Texture Quality, Durability, Easy to use, Versatility, Recipe Enhancement, Product features, Power
Written by a customer while visiting vitamix.com
Customer Rating
5
48oz container & tamper holder are game changers!
on October 14, 2024
Posted by: Mario F
from Los Angeles
Gender:Male
It's insanely powerful, I used it to make almond butter right when I got it and it worked great! I love the 48 oz container because it's big enough to blend a big soup for a group dinner but also small enough to blend my daily smoothies that I just make a portion size for myself. The tamper holder is great and I use the tamper a lot more now because it's always right there. I got the white version which looks classic and modern in my kitchen. I love it!
Pros: Speed of Service, Durability, Easy to use, Power
Written by a customer while visiting vitamix.com
Customer Rating
5
Best blender I've ever owned
on September 14, 2024
Posted by: bmc1
[This review was collected as part of a promotion.] So powerful, and surprisingly quite for a blender, especially at the slower speeds. The blender is very sturdy. The powerful motor and sharp blades effortlessly pulverize even the toughest ingredients, leaving no chunks or gritty textures. Bonus feature is that it’s self cleaning. Vitamixes in general are the best of the best when it comes to blenders. It's a must-have appliance for anyone who values healthy eating, culinary creativity, and long-lasting quality.
Written by a customer while visiting influenster.com
Customer Rating
4
Great self cleaning feature.
on September 15, 2024
Posted by: shawne7
[This review was collected as part of a promotion.] Pretty cool machine. The cleaning feature is amazing. Noise is above on par for any other blender/ juicer. I actually made one of the recommended recipes and it was great, kids even liked it. Perk is top is also a great shot measurer. Up next cocktail hour. 4 of out 5 stars mainly for value to price.
Written by a customer while visiting influenster.com