Customer reviews from jlabaudio.com
JLab - GO POP USB Webcam - Black
Average customer rating
4.3
(32 Reviews)
Rating breakdown 32 reviews
5 Stars
19
4 Stars
9
3 Stars
1
2 Stars
1
1 Star
2
Customer Reviews for JLab - GO POP USB Webcam - Black
Customer Rating
1
Absolutely no product support or instructions
on February 3, 2024
Posted by: minerva_moon_girl
[This review was collected as part of a promotion.] I wish I could give a legitimate review of this product, but in order to give a legitimate review I would have had to have been able to use it. But I plugged it into my computer, and it did not appear in my devices, the device itself did not come with any instructions and I could not find product support on the jlab website. I can't make it work. And absolute disappointment, but for a $25 webcam, I guess not much was to be expected.
Response from influenster.comBy jlab customer support, February 7, 2024
We are so very sorry to hear that : ( our sincere apologies. We will get those replaced for you with the quickness under our two year hassle free warranty. Instructions have been sent your way. We'll have you back up and running in no time.
Written by a customer while visiting influenster.com
Customer Rating
5
Handy little cam
on February 4, 2024
Posted by: alowe126
[This review was collected as part of a promotion.] Clear and no lagging of the video. Easy to set up & use and small enough to carry around so Perfect for meetings & content creation. I’d recommend !
Written by a customer while visiting influenster.com
Customer Rating
4
Decent webcam for the price but no sound
on February 5, 2024
Posted by: chil11
[This review was collected as part of a promotion.] Packing
Simple and clean aesthetics. There is no manual inside. You need to QR scan it to get to the website and download the manual.
Simple and clean aesthetics. There is no manual inside. You need to QR scan it to get to the website and download the manual.
Exterior Design
The camera is very small and compact. It can easily be stored away in a bag for travel. I imagine a use case would be to connect the camera to a laptop in order to have a better video conferencing capability than the built in laptop camera and microphone. Compared to my Logitech vu0028 the JLAB POPCAM is only half the size horizontally and the built in mount takes up less space in the back. Speaking of mounting the camera does have rubber to help it stay put but there needs to be rubber where the camera touches the edge of your monitor or laptop. As it is right now the camera mounting feels flimsy.
The camera is very small and compact. It can easily be stored away in a bag for travel. I imagine a use case would be to connect the camera to a laptop in order to have a better video conferencing capability than the built in laptop camera and microphone. Compared to my Logitech vu0028 the JLAB POPCAM is only half the size horizontally and the built in mount takes up less space in the back. Speaking of mounting the camera does have rubber to help it stay put but there needs to be rubber where the camera touches the edge of your monitor or laptop. As it is right now the camera mounting feels flimsy.
Performance
The camera has the standard specifications one expects of a 1080P 30FPS camera and is very similar to the Logitech vu0028 I have owned for several years. In terms of the picture performance both photos and videos are clearer than Logitech vu0028. I tested both the camera and video using the Camera app in Windows 11 to ensure internet bandwidth would not be a factor in evaluation of image quality. The image is brightly lit even in low light conditions. My face is lit up brightly and the background is clear. It is even easy to make out details in dark elements such as my black speakers. There is grain but it is very fine so I don't notice it. Overall I am impressed by the image quality on hand for a 1080P 30 FPS camera. The performance for the low price is great.
The camera has the standard specifications one expects of a 1080P 30FPS camera and is very similar to the Logitech vu0028 I have owned for several years. In terms of the picture performance both photos and videos are clearer than Logitech vu0028. I tested both the camera and video using the Camera app in Windows 11 to ensure internet bandwidth would not be a factor in evaluation of image quality. The image is brightly lit even in low light conditions. My face is lit up brightly and the background is clear. It is even easy to make out details in dark elements such as my black speakers. There is grain but it is very fine so I don't notice it. Overall I am impressed by the image quality on hand for a 1080P 30 FPS camera. The performance for the low price is great.
In regards to sound I could not find any option to enable microphone input from the camera in Windows. So my recording with the camera doesn't have any sound. I read the manual and there is no mention of additional firmware needed to enable sound either. Nothing about microphone sound is mentioned on the product page either. I also could not find a hole for a microphone physical on the device so perhaps it doesn't exist. I assume people who buy this camera will use another microphone in bult to their laptop or another sound input device such as a headset.
Written by a customer while visiting influenster.com
Customer Rating
5
Easy Go PoP Webcam
on February 6, 2024
Posted by: janellef5ac0
[This review was collected as part of a promotion.] I received this Go Pop Usb Webcam from Influenster for free for in exchange for an honest review. The packaging was easy to open without scissors which was a plus. It was so easy to hook up and use. If you dont have a cam in your computer get this webcam.
Written by a customer while visiting influenster.com
Customer Rating
4
Decent webcam at a fair price.
on April 5, 2024
Posted by: C64Fan
A decently priced webcam that does work with Linux, but the video quality has more grain then I was expecting from a 1080p webcam. but the fact it works with Linux is not something that can be said about a fair number of webcams.
Written by a customer while visiting jlabaudio.com
Customer Rating
2
Meh
on April 10, 2024
Posted by: leej7
[This review was collected as part of a promotion.] Chose this to use on my work computer. Was excited to receive it but was disappointed when it didn't work. I tried everything to make sure i wasn't installing it wrong.
Response from influenster.comBy jlab customer support, April 11, 2024
Sorry to hear of the troubles : ( there are a number of reasons that you can be running into the issue described. We would love to help troubleshoot the issue for you. Please reach out to us 1-405-445-7219 M-Th: 8am - 4:30pm (PST) Friday: 8am - 2pm (PST) we'll have you up and running in no time!
Written by a customer while visiting influenster.com
Customer Rating
1
Don’t work
on April 25, 2024
Posted by: DBR24
My camera does not work. Very Disappointing. Ii tried everything.
Written by a customer while visiting jlabaudio.com
Customer Rating
5
Stream ON!
on May 6, 2024
Posted by: snippersnip
Does exactly what it says it will! Nice webcam and good craftsmanship.
Written by a customer while visiting jlabaudio.com