Customer reviews from hp.com
HP - ZBook Firefly G11 16" Laptop - Intel Core Ultra 5 with 16GB Memory - 512 GB SSD - Silver
Average customer rating
4 out of 5
4
(17 Reviews)
Open Ratings Snapshot
Rating breakdown 17 reviews
5 Stars
10
4 Stars
2
3 Stars
2
2 Stars
1
1 Star
2
75%of customers recommend this product. 
(
3 out of 4
)
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Customer Reviews for HP - ZBook Firefly G11 16" Laptop - Intel Core Ultra 5 with 16GB Memory - 512 GB SSD - Silver
Customer Rating
4 out of 5
4
Antislip strips
on September 22, 2024
Posted by: Anonymous
from Olivehurst, California
Verified Purchase:Yes
The antislip strips in the bottom if the laptop, start to peel off. However this doesn't affect the functioning of the laptop itself. Just a nuance.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
3 out of 5
3
Mixed bag
on June 15, 2025
Posted by: Anonymous
from Texas
Verified Purchase:Yes
I have mixed feeling for my HP ZBook Firefly
Pros:
1) Design: I love the stylish and professional look with its aluminum chassis. The build quality is excellent, making it both durable and attractive.
2) Speed: Equipped with Intel and Nvidia graphics the ZBook Firefly gives impressive speed and performance
Cons:
1) Preinstalled Software: One major drawback is the abundance of preinstalled software. The laptop comes with numerous applications that can be frustrating and time-consuming to remove.
2) System Stability: Unfortunately, the Windows operating system on this laptop has a tendency to freeze frequently. Despite attempting a complete reset, the issue persists
3) Wolfe Security: The preinstalled Wolfe Security software seems to slow down the computer, affecting overall performance.
Written by a customer while visiting hp.com
Customer Rating
3 out of 5
3
Slower than I'd like
on October 24, 2024
Posted by: Richard VF
from NJ
Verified Purchase:Yes
Slower than my old z book - also having problems with the camera contrast. Still working out the kinks
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
2 out of 5
2
Good laptop, not a fan of HP
on September 19, 2024
Posted by: Hugh G.
from Poundtown, Ireland
Verified Purchase:Yes
Great laptop but HP keeps on spamming me to write a review. It's bad enough I have to wipe the system and uninstall the useless HP applications, but the constant emails force me to give the whole experience two stars.
Written by a customer while visiting hp.com
Customer Rating
4 out of 5
4
Almost there...
on July 15, 2024
Posted by: Real Review
Verified Purchase:Yes
This is a good PC you can certainly upgrade to your needs. I would have given 5 but for the keys and keyboard layout. The keys themselves should be bigger and having number keys in the right side makes the alphabets to be shrunk. It is very uncomfortable.
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Super Satisfied
on July 2, 2024
Posted by: DKIA
from NE Iowa
Verified Purchase:Yes
Love that laptop -- super fast and does everything I need it to do.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Pretty Cool Laptop.
on February 13, 2025
Posted by: Jake C W
Verified Purchase:Yes
Much better than the previous two laptops I bought. Setup was easy and it's much more functional. Also, it works without issues whereas the one I bought ~4-5 years ago had issues from the beginning.
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Firefly 16
on August 5, 2024
Posted by: YJohn
Verified Purchase:Yes
Everything is working as expected.
Written by a customer while visiting hp.com
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