Customer reviews from hp.com
HP - ZBook Firefly G11 16" Laptop - Intel Core Ultra 7 with 64GB Memory - 1 TB SSD - Silver
Average customer rating
3.7 out of 5
3.7
(3 Reviews)
Open Ratings Snapshot
Rating breakdown 3 reviews
5 Stars
1
4 Stars
0
3 Stars
2
2 Stars
0
1 Star
0
100%of customers recommend this product. 
(
2 out of 2
)
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Customer Reviews for HP - ZBook Firefly G11 16" Laptop - Intel Core Ultra 7 with 64GB Memory - 1 TB SSD - Silver
Customer Rating
5 out of 5
5
This laptop is quick and easy to use
on October 24, 2024
Posted by: J From Cambridgeshire
from Cambridgeshire
Verified Purchase:Yes
My last 2 laptops have been HP ProBooks, I knew the ZBook would be a good quality product, but this machine is fabulous. I was up and running within about 5 hours because of how I had configured my data on previous models, but it it so quick, I am very pleased with my choice.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
3 out of 5
3
Laptop good, support not good.
on August 15, 2025
Posted by: PeterRL
from South East
Verified Purchase:Yes
I bought my new laptop about a month ago and found it relatively simple to set up. I subsequently bought an external HP DVD Read/Write drive (USB) which didn't work as well as I had expected with the M-Discs that I was using Since both items were HP I did expect to get some assistance from the support team; that help did not materialise as "we don't do that sort of work involving your data and external units!"
I'm disappointed!
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
3 out of 5
3
NITS
on September 4, 2025
Posted by: craig hack.
Verified Purchase:Yes
Screen was somewhat disappointing, as purchased because of screen brightness but found it be 1/2 what was specified. Updating the BIOS increases it by 30%, but still 100 nits short of the 800 specified.
Otherwise decent performance though a bit mediocre in terms of feel.
Written by a customer while visiting hp.com