Customer reviews from Lorex
Lorex - Bluetooth Deadbolt Smart Lock with Touchpad - Matte Black
Average customer rating
2.8 out of 5
2.8
(5 Reviews)
Open Ratings Snapshot
Rating breakdown 5 reviews
5 Stars
2
4 Stars
0
3 Stars
0
2 Stars
1
1 Star
2
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Customer Reviews for Lorex - Bluetooth Deadbolt Smart Lock with Touchpad - Matte Black
Customer Rating
5 out of 5
5
Super Easy Install
on December 9, 2024
Posted by: Jude D.
I purchased this lock to have keyless entry to my sons business. He operates a towing business and needs to to allow access to the building all hours of the day, and keys get complicated and lost. The lock was super easy to install, it was replacing an existing keyed deadbolt, and from the time I opened the box until the lock was operational was 15 minutes. The programming was also very simple and everything worked just like it should.
Written by a customer while visiting Lorex
Customer Rating
1 out of 5
1
Does not connect, Lorex is
on December 17, 2025
Posted by: CJ S.
[This review was collected as part of a promotion.] Does not connect, Lorex is avoiding the return now for two months!
Written by a customer while visiting Lorex
Customer Rating
1 out of 5
1
Love my Lorex doorbells and cameras but the lock, not so much.
on December 22, 2025
Posted by: Jeffrey B.
[This review was collected as part of a promotion.] Part of my less than good rebiew is my fault. I missed the part that it didn't use WiFi. I was hoping the unlock as you approach feature would work better than it does. My Android phone is up to date but the lock only unlocked part of the time. I read the instructions and changed all the settings in my phone and still worked the same. Also when my phone restarted every night at midnight, the door would unlock. Keypad works as it should. Might work better with an Apple.
Written by a customer while visiting Lorex
Customer Rating
2 out of 5
2
The lock looses connectivity and
on December 25, 2025
Posted by: Doron B.
[This review was collected as part of a promotion.] The lock looses connectivity and when it is connected it is not sure weather it is locked or unlocked
Written by a customer while visiting Lorex
Customer Rating
5 out of 5
5
Great dependable product! Enjoy the
on December 29, 2025
Posted by: isaiah b.
[This review was collected as part of a promotion.] Great dependable product! Enjoy the clean look.
Written by a customer while visiting Lorex