Customer reviews from Samsung US
Samsung - 43” Class LS01D Series The Serif QLED 4K Smart TV (2024)
Average customer rating
4.6
(11 Reviews)
Rating breakdown 11 reviews
5 Stars
9
4 Stars
1
3 Stars
0
2 Stars
1
1 Star
0
0%of customers recommend this product.
(
0 out of
1)
Customer Reviews for Samsung - 43” Class LS01D Series The Serif QLED 4K Smart TV (2024)
Customer Rating
5
Cool tv.. Absolutely love it
on August 5, 2024
Posted by: LoveTV
[This review was collected as part of a promotion.] I love this tv. Absolutely great for gaming and watching movies with the family. I'm going to by a second one next week.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Horrible customer experience but good TV
on August 9, 2024
Posted by: JoeP
from Chicago
We really like the TV but we were shipped a defective product and it's been over 6 weeks and we still haven't gotten a replacement.
No, I would not recommend this to a friend.
Response from Samsung USBy Samsung Specialist, August 12, 2024
[November 6, 2024 at 11:08 AM EDT]
Hi JoeP,
Thank you for your patience in dealing with this matter. After looking into this, our records indicate that Best Buy has been contacted and processed this exchange late September.
If there's anything else we can help with, please don't hesitate to reach out to us via either of the below contact options.
~ Samsung Specialist
----------------------------------------------------------
[August 12, 2024 at 8:58 AM EDT]
JoeP,
We appreciate you sharing the issues you've had with your new Serif TV and your experience with Customer Service. We were unable to look up your case history to our internal departments with the email and name associated with your review.
So that we can better assist with your particular situation, please contact TV Support directly at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
We look forward to hearing from you soon.
~ Samsung Specialist
Hi JoeP,
Thank you for your patience in dealing with this matter. After looking into this, our records indicate that Best Buy has been contacted and processed this exchange late September.
If there's anything else we can help with, please don't hesitate to reach out to us via either of the below contact options.
~ Samsung Specialist
----------------------------------------------------------
[August 12, 2024 at 8:58 AM EDT]
JoeP,
We appreciate you sharing the issues you've had with your new Serif TV and your experience with Customer Service. We were unable to look up your case history to our internal departments with the email and name associated with your review.
So that we can better assist with your particular situation, please contact TV Support directly at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
We look forward to hearing from you soon.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Great Television
on July 2, 2024
Posted by: Love2Sync
[This review was collected as part of a promotion.] The serif is a great entertainment device. It has all the necessary apps that you could think off, the ability to connect your samsung devices and get everything using the samsung hub. The picture is amazing, and the weight is very light. I would recommend this product to everyone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has incredible picture quality
on July 3, 2024
Posted by: Oyouduck
[This review was collected as part of a promotion.] I'm 65 and I've been through many TV's. By far this is the best picture i've ever witnessed on any t v ever
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Product is the best has great definition.
on July 11, 2024
Posted by: Bombone898
[This review was collected as part of a promotion.] It's very easy to use, the best color and contrast in any TV I've bought. Price was good and the TV is durable.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung for life!
on July 22, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] Good TV. Great clarity. Clear pictures no fuzziness
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
No contenders.
on August 9, 2024
Posted by: TyHeff
[This review was collected as part of a promotion.] This tv has added more character to our home. We use it as a painting to be a beautiful focal point in our sitting room, the fact that it's a great TV is almost secondary.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Image quality like no other. Superb value
on September 27, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] One of the best if not the best display I've had so far. Makes me wanna swap out the tvs in the rest of my house (but not too quickly lol)
Would reccomend!
Value
5
Written by a customer while visiting Samsung US