Customer reviews from hp.com
HP - 15.6" Laptop - Intel Core i5 with 16GB Memory - 256GB SSD - Silver
Average customer rating
3.8
(28 Reviews)
Rating breakdown 28 reviews
5 Stars
11
4 Stars
10
3 Stars
2
2 Stars
1
1 Star
4
72%of customers recommend this product.
(
13 out of
18)
Customer Reviews for HP - 15.6" Laptop - Intel Core i5 with 16GB Memory - 256GB SSD - Silver
Posted by: Anonymous
from Mount Hope Ontario L0R1W0
Verified Purchase:Yes
Worst computer I have ever bought.Very slow.screen freezes up most times.Cant get into my applications most of the time such as my e-mail.Very frustrated as bI have only had computer a couple of weeks.I would really like to return it for a better HP computer.Not sure what I can do.Not happy sorry I bought this computer.Hope you can help me .Would not recommend this computer
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: NW ontario
Verified Purchase:Yes
Navigation on internet very very slow
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: ArleneP
Verified Purchase:Yes
I’m a little disappointed in how long a charge lasts. If using more than a few hours you need to keep it plugged in. Picture quality not great.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: kel m.
Verified Purchase:Yes
I am really happy with my new laptop. Like my previous HP laptops, the set up is very easy. Windows 11 OS is new to me and there are some changes but is quite similar to Win 10. I was a bit hesitant about Window 11 in S mode but for my needs it's fine.
The laptop itself feels sturdy and I like the finish on the "case". Less fingerprints (etc) are noticeable.
I love that the keys and the lettering on them seem larger and easier to type with ! (Great for older eyes)
I feel it was a great buy and am very happy with it.
The laptop itself feels sturdy and I like the finish on the "case". Less fingerprints (etc) are noticeable.
I love that the keys and the lettering on them seem larger and easier to type with ! (Great for older eyes)
I feel it was a great buy and am very happy with it.
Written by a customer while visiting hp.com
Posted by: Ron St.Amour
from Etobicoke ON.
Verified Purchase:Yes
AT MY DOOR WHEN PROMISED..I DON'T REGRET MY PURCHASE
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Bruno D’Astous
from Gatineau
Verified Purchase:Yes
Bouger it with a Care pack as a bundle Care pack doesn’t register Because does not apply to the laptop…
Written by a customer while visiting hp.com
Posted by: Jenn C
from Cape Breton, NS
Verified Purchase:Yes
I’ve set up several different brand laptops and the 2 favourite I’ve had have been HP through not only setup but ease of use and I love that I have my number pad!
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
3
System Upgrade Challenges and Browser Performance
on April 18, 2024
Posted by: Nobu
from North Vancouver, BC
Verified Purchase:Yes
I noticed that a manual system upgrade needs to be completed because my language package was not downloading properly, and it took some time to obtain it. The installation of the language package was also more complex than I initially thought. Additionally, the internet browser is sometimes slow and may freeze or automatically shut down.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com