Customer reviews from hp.com
HP - 15.6" Laptop - Intel Core i5 with 16GB Memory - 256GB SSD - Silver
Average customer rating
4.1 out of 5
4.1
(37 Reviews)
Open Ratings Snapshot
Rating breakdown 37 reviews
5 Stars
20
4 Stars
9
3 Stars
3
2 Stars
2
1 Star
3
71%of customers recommend this product. 
(
15 out of 21
)
Best Buy Privacy Policy
Customer Reviews for HP - 15.6" Laptop - Intel Core i5 with 16GB Memory - 256GB SSD - Silver
Customer Rating
3 out of 5
3
Battery
on August 30, 2024
Posted by: Janie
from Sheffield
Verified Purchase:Yes
Battery doesn't last more than 4/5 hours
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
4 out of 5
4
Works well!
on May 23, 2024
Posted by: DebM
Verified Purchase:Yes
I bought it apparently a month ago and it's great for the cheap price! I've still got a few issue's with it and I will ring another time to get advice on difficulties I'm having! Thank God/Jesus for dictionaries.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
2 out of 5
2
Useless wifi
on November 25, 2024
Posted by: Anonymous
from Thornton cleveleys Lancs
Verified Purchase:Yes
I bought this about a month ago and am soooooo disappointed.
The machine is fine and does most functions as it should but the wifi is useless.
Bt are giving me 75Mbs to the router which is reflected in the wifi speed to my ipad and smartphone but I struggle to get better than 25 Mbs to my laptop.
The router has been checked and replaced but using the laptop on wifi is like watching paint dry
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
1 out of 5
1
Avoid HP
on June 26, 2025
Posted by: Chris241
from Colchester essex
Verified Purchase:Yes
HP are unless , don’t buy from them. They don’t deliver what you have purchased and when you contact them they say the same thing over and over again.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
1 out of 5
1
Don't buy this rubbish
on May 16, 2025
Posted by: Tom Stubbs
from Surbiton
Verified Purchase:Yes
When this arrived I tried to put my Norton protection program on it; wouldn't take it. Nor another well known anti-virus program. It seems to come with Windows "Defender", which doesn't seem to do anything; in the fortnight since delivery, I get constant blue screens and unexpected shutdowns. Basically I have been sold faulty goods.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
3 out of 5
3
on October 28, 2024
Posted by: Anonymous
Verified Purchase:Yes
Product fine. Delivery late.
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Good
on May 19, 2025
Posted by: AssoHp
Verified Purchase:Yes
I bought this a month ago. I'm enjoying this so far.
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Great product and price
on May 22, 2025
Posted by: Michael from Coventry
Verified Purchase:Yes
I needed a new laptop and was very fortunate to find this great product at a great price and with quick delivery.
Written by a customer while visiting hp.com
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