Customer reviews from hp.com
HP - 15.6" Laptop - Intel Core i5 with 16GB Memory - 256GB SSD - Silver
Average customer rating
4.1 out of 5
4.1
(37 Reviews)
Open Ratings Snapshot
Rating breakdown 37 reviews
5 Stars
20
4 Stars
9
3 Stars
3
2 Stars
2
1 Star
3
71%of customers recommend this product. 
(
15 out of 21
)
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Customer Reviews for HP - 15.6" Laptop - Intel Core i5 with 16GB Memory - 256GB SSD - Silver
Customer Rating
4 out of 5
4
widows eleven.
on June 2, 2025
Posted by: frederick.
Verified Purchase:Yes
had to change lap top because my old one would not accept widows eleven, i have found getting used to eleven a little strange to say the least, the transition was not as smooth as i would have liked but the lap top itself is fine and not to blame for my difficulties.
Written by a customer while visiting hp.com
Customer Rating
4 out of 5
4
Good Value
on June 20, 2025
Posted by: jdsf
Verified Purchase:Yes
Usual 2 day delivery from HP, product exactly as described and installation straightforward
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
4 out of 5
4
Lives up to Expectations
on July 31, 2025
Posted by: Fletchrf
Verified Purchase:Yes
So far really pleased with this laptop. To be fair HP make it really hard not to like their products, and setting everything up was generally easy. What I hadn't appreciated was that this version of the i5 comes without a card reader, so I've had to buy a separate one to download pics from my camera. But that is a minor niggle and this is a good machine for the price.
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Highly satisfied
on July 31, 2025
Posted by: YorkshireLass02
from Lincolnshire
Verified Purchase:Yes
Highly satisfied with my new HP laptop. Just having much trouble with marrying up/ connecting my new lap top with existing series 5200 printer. Have tried everything that a 78 year old can do
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Laptop recommendation
on July 31, 2025
Posted by: William45
Verified Purchase:Yes
I bought this laptop about a month ago and I am very happy with it, the price was excellent and also the quality I would recommend this product to anyone wanting to purchase a new laptop
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
excellent
on January 3, 2024
Posted by: DavidMW
from windsor uk
Verified Purchase:Yes
good experience for a good product
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
3 out of 5
3
its a laptop
on March 8, 2024
Posted by: tricky
from north yorks
Verified Purchase:Yes
this laptop does exactly what it should
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
1 out of 5
1
Worst Buy
on September 7, 2023
Posted by: Varun1
from Newcastle upon Tyne
Verified Purchase:Yes
Very slow, keeps hanging with just 1 tab open. Can't be used in lap.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Showing 9-16 of 37 results 
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