Customer reviews from hp.com
HP - 15.6" Full HD Laptop - Intel Core i5 with 16GB Memory - 512GB SSD - Silver
Average customer rating
3.8 out of 5
3.8
(28 Reviews)
Open Ratings Snapshot
Rating breakdown 28 reviews
5 Stars
11
4 Stars
10
3 Stars
2
2 Stars
1
1 Star
4
72%of customers recommend this product. 
(
13 out of 18
)
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Customer Reviews for HP - 15.6" Full HD Laptop - Intel Core i5 with 16GB Memory - 512GB SSD - Silver
Customer Rating
1 out of 5
1
Terrible Computer
on December 21, 2023
Posted by: Anonymous
from Mount Hope Ontario L0R1W0
Verified Purchase:Yes
Worst computer I have ever bought.Very slow.screen freezes up most times.Cant get into my applications most of the time such as my e-mail.Very frustrated as bI have only had computer a couple of weeks.I would really like to return it for a better HP computer.Not sure what I can do.Not happy sorry I bought this computer.Hope you can help me .Would not recommend this computer
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
1 out of 5
1
Too slow
on December 7, 2023
Posted by: NW ontario
Verified Purchase:Yes
Navigation on internet very very slow
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
2 out of 5
2
Battery life
on November 6, 2024
Posted by: ArleneP
Verified Purchase:Yes
I’m a little disappointed in how long a charge lasts. If using more than a few hours you need to keep it plugged in. Picture quality not great.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
4 out of 5
4
Getting out of S mode What a chore
on August 20, 2023
Posted by: Ron St.Amour
from Etobicoke ON.
Verified Purchase:Yes
AT MY DOOR WHEN PROMISED..I DON'T REGRET MY PURCHASE
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
1 out of 5
1
Disapointed of Hp
on August 27, 2024
Posted by: Bruno D’Astous
from Gatineau
Verified Purchase:Yes
Bouger it with a Care pack as a bundle Care pack doesn’t register Because does not apply to the laptop…
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
I’ve missed having an HP laptop
on September 10, 2023
Posted by: Jenn C
from Cape Breton, NS
Verified Purchase:Yes
I’ve set up several different brand laptops and the 2 favourite I’ve had have been HP through not only setup but ease of use and I love that I have my number pad!
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
3 out of 5
3
System Upgrade Challenges and Browser Performance
on April 18, 2024
Posted by: Nobu
from North Vancouver, BC
Verified Purchase:Yes
I noticed that a manual system upgrade needs to be completed because my language package was not downloading properly, and it took some time to obtain it. The installation of the language package was also more complex than I initially thought. Additionally, the internet browser is sometimes slow and may freeze or automatically shut down.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
4 out of 5
4
.
on August 20, 2023
Posted by: Sam S
Verified Purchase:Yes
An affordable product with a good price per performance
Written by a customer while visiting hp.com
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