Customer reviews from hp.com
HP - 15.6" Full HD Laptop - Intel Core i5 with 16GB Memory - 512GB SSD - Silver
Average customer rating
4.1 out of 5
4.1
(286 Reviews)
Open Ratings Snapshot
Rating breakdown 286 reviews
5 Stars
163
4 Stars
53
3 Stars
33
2 Stars
5
1 Star
32
80%of customers recommend this product. 
(
70 out of 87
)
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Customer Reviews for HP - 15.6" Full HD Laptop - Intel Core i5 with 16GB Memory - 512GB SSD - Silver
Customer Rating
5 out of 5
5
good Product
on December 11, 2024
Posted by: j. Osterburg
Verified Purchase:Yes
I wa s very pleased with the product. I use it several times a day.
Written by a customer while visiting hp.com
Customer Rating
4 out of 5
4
Me
on February 18, 2025
Posted by: Noneyobidness
from STL
Verified Purchase:Yes
Easy setup
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
4 out of 5
4
Just ok
on June 15, 2025
Posted by: Lucasbe
Verified Purchase:Yes
Decent laptop but overpriced
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
4 out of 5
4
Old user - new product!
on June 20, 2025
Posted by: Silly goose
Verified Purchase:Yes
I'm an older woman that has had a computer for a long time. For me, things are getting more difficult because there are so many new things to learn. So, even getting it set up was a little hard.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
4 out of 5
4
Annoying little things
on August 13, 2025
Posted by: N Cunningham
from Lima, Ohio
Verified Purchase:Yes
I do not like that the "power" button is next to the "delete" button. The fan runs more than any other laptop I have had.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
3 out of 5
3
Disappointing first few weeks
on August 25, 2025
Posted by: Traildreamin
from OK
Verified Purchase:Yes
I've had several problems. First I tried to install an older version of PhotoShop and it hung up the computer and I had to do a complete Restore and start all over again. Today I got another hang up with a message that the Recycle Bin file was corrupted. I finally got the computer to do a hard shut down after several tries and then it did a start up like it was a new sign in. Very disappointed.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
1 out of 5
1
MS Office
on December 27, 2023
Posted by: soumi
from united states
Verified Purchase:Yes
I was told that I would get a MS office subscription free for an year but I didn't get any as promised.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
1 out of 5
1
Bad wifi
on January 18, 2024
Posted by: LesC
Verified Purchase:Yes
I have two identical machines. One wifi has a speed of 130. The new one only 35. Same protocol and frequency. Sent it back
Written by a customer while visiting hp.com
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