Customer reviews from breville.com
Breville - the Oracle Jet Espresso Machine, Black Truffle - Black Truffle
Average customer rating
4.6
(38 Reviews)
Rating breakdown 38 reviews
5 Stars
29
4 Stars
6
3 Stars
2
2 Stars
0
1 Star
1
94%of customers recommend this product.
(
30 out of
32)
Customer Reviews for Breville - the Oracle Jet Espresso Machine, Black Truffle - Black Truffle
Posted by: BigT
Verified Purchase:Yes
Had it for 2 months. The only issue is the hot water- for example while making Americano. It sprinkles in such a way that no matter what size mug you use it splatters the drink all over the machine.
I would recommend this to a friend!
Written by a customer while visiting breville.com
Posted by: Barb
Verified Purchase:Yes
Have had my Jet for a few weeks now and loving the coffee it make. I wish it would have came with better instructions. I watch a ton of videos, but it’s not the same as a manual for instructions.
I would recommend this to a friend!
Written by a customer while visiting breville.com
Customer Rating
3
Wonderfoam
on March 31, 2025
Posted by: Mark
This is our 4th breville and we really enjoy the machine. The only negative is the foam, it is much more bubbly and not microfoam than our Touch and Barista Pro. The foam comes out with large bubbles and nowhere as foamy as it should be.
No, I would not recommend this to a friend.
Response from breville.comBy Customer Service, April 1, 2025
Thank you for your review and your feedback. We do value customers' input. We'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience.
Written by a customer while visiting breville.com
Customer Rating
4
Follow up review
on October 17, 2024
Posted by: Gio
Following up from my initial review, we have used the Jet daily for another 4 weeks. After an OTA update, a hot water button has been added, very nice. To begin, the coffee comes out great. I have used two different beans with the machine, the hoppers does not drop the beans smoothly as there are times when I have to “shake” the hopper or the grind isn’t completed. Also, as the temperature changes in the house, I assume it changes the composition of the beans. I have been getting notified to up the grind by 2 then take it down by 2, most disturbing is when there is no notification and the shot brew time one day runs at 22 seconds and the next day it runs for 35 seconds..some tightening up of this should be looked at, All in all, a great espresso machine, but still needs to be fine tuned. Hopefully the OTA updates will take care of this .
I would recommend this to a friend!
Written by a customer while visiting breville.com
Customer Rating
5
Incredible Machine! Worthy upgrade to Barista Touch Impress
on September 18, 2024
Posted by: David
I've had the Barista Touch Impress for about six months, and I've loved it. I needed to give my machine to my mom recently, and I decided to give the Oracle Jet a try and see if it's a worthy upgrade. I'm incredibly happy with my purchase! The Jet is similar to my Touch Impress but better in every respect. Its large, beautiful display and gorgeous LED lighting make it look even better. The grinder has more settings and is more robust. I have no doubt it will handle light roasts with ease. The dosing is more consistent than that on the Touch Impress (which varied quite a bit), and the tamped puck is also cleaner. The second thermojet in the group head makes an obvious difference in producing a consistent extraction from the first shot. Lastly, the milk wand is again, much more robust, and is better at auto milk steaming. It also has a larger water tank, always nice, and you can view the level and fill it from the front, which is awesome. The ability to move the unit on wheels is great too. Lastly, the OTA firmware updates that add recipes and potentially make the machine better are awesome. I already saw several new recipes get added in my first update. The little sounds also create a premium feel as well. I'm just extremely happy with the purchase and very impressed with the unit. It makes it about as easy as it could possibly be to quickly make a consistent, great-tasting latte. And, if I ever want to be OCD about it, I can always throw a funnel on the tamped puck, WDT it, and tamp again with a third-party tamper. Doing so *greatly* improved results with the Touch Impress, and I'm going to try on the Jet as well, but frankly, it seems so consistent so far as to maybe not even need it. If you're on the fence, buy it! You will not regret it.
I would recommend this to a friend!
Written by a customer while visiting breville.com
Customer Rating
5
Incredible Milk Foam
on July 26, 2024
Posted by: TClanLegend
Lovely work by the Breville/Sage engineers & operations team. Classic shots in seconds, improved my wake-up routine tremendously.
For transparency, upgrading from a Bambino.
I would recommend this to a friend!
Written by a customer while visiting breville.com
Posted by: Angelique
Verified Purchase:Yes
The Breville Oracle Jet Espresso Maker….where to begin? I was so excited to have the opportunity to review this amazing piece of machinery as I take my daily coffee very seriously. The idea that one machine could replace all others that typically consume the real estate on my counter AND do make a great latte and espresso, well that just seems absurd! But the day arrived where I received my big box and excitedly opened it to unveil this seemingly magical machine. When I opened the box I was pleasantly surprised to see that it included all the accessories I had to previously purchase for my other espresso machine, so if you are a first time buyer, this is perfect for you as you don’t have to go on the hunt yourself.
The machine itself is not much larger than my usual espresso machine that I will not name here to be fair. Setup was easy, fast and intuitive. I went onto YouTube and watched a video that explained everything about the setup of the machine and how to use it…could have looked at the QR code in the manual that came with the machine but I’d already read a few reviews that scared me into thinking the setup would be complex. Well let me put your mind at ease, it really wasn’t that difficult at all.
Now to discuss the amazing features for this beauty. I adored the fact that you have a water reservoir that can be accessed from the back, but can easily be refilled by lifting a flap on the front top of the machine so no awkward moving of the machine needed on a regular basis. The built in burr grinder is nice and quiet compared to my top of the line stand alone grinder and the fact that it grinds and then deposits directly into the portafilter basket and tampers it for you, well that alone saves so much time for my caffeine deprived brain and simplifies the process to get a delicious cup of steaming aromatic coffee.
The machine allows you to adjust for a single, double or triple pour with the push of a button. And the steam wand! Well this I believe is the only feature I’ve yet to master like the Breville gentleman on YouTube. I’ve used oat milk, my preferred choice, and 2% and the dairy definitely foams better but I cannot get either to foam like my local barista. However, I do love that I don’t have to hold the pitcher to find that perfect cyclone and adjust a knob while guessing the temperature and listening to a high pitched whine. I’m sure my foam issue is just user related so I plan to keep trying because the benefits outweigh the cost hands down.
And can we talk about the fact that you aren’t limited to just coffee or espresso?! There is a tea option for just having instant hot water and an option for hot chocolate which is perfect for those little ones just dying to be included in the usage of such grown up machine. I wish I had more time to test all the drink options before this review, but I’m so loyal to my lattes that I didn’t get as far as I wanted. Perhaps I’ve inspired someone out there to take up the mantle and run!
I do want to point out that I received this incredible Breville Oracle Jet Espresso Machine from Breville and Influenster in exchange for my honest and unbiased opinion and I am giving it you. I did not expect to be wowed, but I have been and reluctantly feel like all my counter hoarding beauties may be finding themselves packed up as this gorgeous machine does everything they do plus more and quieter. So no more waking up my kids in the morning in order to have my soul satisfying latte. Now thanks to the Breville Oracle Jet Espresso Machine I can have my latte in peace before my kids wake up and drive my day to the brink of insanity.
I would recommend this to a friend!
Written by a customer while visiting breville.com
Customer Rating
3
Maybe it missed the mark
on January 1, 2025
Posted by: Rad A.
I am having the machine for about a week now and... I have mixed feelings. It makes a great cup of coffee, but the minuses are way too many, and for that price point - they shouldn't be. Some of them are:
- Can't find a way to auto steam milk, without doing anything else.
- Dosing 18-22 grams? I tried everything but I can't get less than 21 grams in that basket. If you lower the tamping fan too much, then the auto-tamping is messed up or it grinds a ton. There isn't enough treads to lower that fan more. And if you try to do it, the issues mentioned above are becoming a reality. I will try with an 18 gram basked, but for the money, it had to be one included. Or just don't advertise 18 gram doses.
- No time schedule - I mean this is so simple, and cheaper machines of Breville's line up have it, why this one - which has the most processing power - doesn't? I would like to be able to turn on the machine 20-30 minutes before I make my first shot of espresso. This way when I get to it, all is nice and warm. Also why I can't program how long I want the machine to stay on? I prefer this 10 times over the leds placed on the machine to light up the working area.
- The preset volumes of the shots are wild. Double shot = 60 ml. Way too much. even if you grind 20 grams - this is 1/3 ratio, if you want something else - good luck. You need a scale and to go to manual mode or try Single+, but this one will give you about 35 ml.
Haven't tried to brew by time, but something tells me this will be timed only on the extraction, I don't think it will be timed on the grinding, which is another minus. If you have an option to grind by time, it might be easier to achieve an 18 grams or less, once you know you need - let's say 15 seconds of grinding.
- Grinding scale... there is soo much space in between the griding setting. You can turn the dial few times to get between two numbers and it shows that you moved one time, when in reality you probably moved 4 times, however this is not being shown on the screen. I wish it was much more precise
- Can't find a way to auto steam milk, without doing anything else.
- Dosing 18-22 grams? I tried everything but I can't get less than 21 grams in that basket. If you lower the tamping fan too much, then the auto-tamping is messed up or it grinds a ton. There isn't enough treads to lower that fan more. And if you try to do it, the issues mentioned above are becoming a reality. I will try with an 18 gram basked, but for the money, it had to be one included. Or just don't advertise 18 gram doses.
- No time schedule - I mean this is so simple, and cheaper machines of Breville's line up have it, why this one - which has the most processing power - doesn't? I would like to be able to turn on the machine 20-30 minutes before I make my first shot of espresso. This way when I get to it, all is nice and warm. Also why I can't program how long I want the machine to stay on? I prefer this 10 times over the leds placed on the machine to light up the working area.
- The preset volumes of the shots are wild. Double shot = 60 ml. Way too much. even if you grind 20 grams - this is 1/3 ratio, if you want something else - good luck. You need a scale and to go to manual mode or try Single+, but this one will give you about 35 ml.
Haven't tried to brew by time, but something tells me this will be timed only on the extraction, I don't think it will be timed on the grinding, which is another minus. If you have an option to grind by time, it might be easier to achieve an 18 grams or less, once you know you need - let's say 15 seconds of grinding.
- Grinding scale... there is soo much space in between the griding setting. You can turn the dial few times to get between two numbers and it shows that you moved one time, when in reality you probably moved 4 times, however this is not being shown on the screen. I wish it was much more precise
I understand the machine is made to be simple. But it's way too simple with no manual way to do anything about it through the software of the machine. I don't understand why so many options are left out. Hard to justify the price. Hopefully those over the air updates can actually fix some of the short comings
Response from breville.comBy Customer Service, January 2, 2025
Thank you for your review and your feedback. We do value customers' input. We'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience.
Written by a customer while visiting breville.com