Customer reviews from lenovo.com
Lenovo - ThinkPad X1 Carbon G12 14" Laptop - Core Ultra 5 with 16GB Memory - 512GB SSD - Black
Average customer rating
4.8
(149 Reviews)
Rating breakdown 149 reviews
5 Stars
127
4 Stars
15
3 Stars
3
2 Stars
3
1 Star
1
97%of customers recommend this product.
(
104 out of
107)
Customer Reviews for Lenovo - ThinkPad X1 Carbon G12 14" Laptop - Core Ultra 5 with 16GB Memory - 512GB SSD - Black
Posted by: Flygirl4eva
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love my new x1 Thinkpad, I had another Lenovo Thinkpad before buying this one and made the mistake of buying another laptop. I hated that thing. It started off bad, it was heavy and needed a screen replaced a month or so after I bought it. Little did I know the warranty started from the DAY of purchase! They sent
a refurbished one. Still hated it. THAT is why I, when I
needed another laptop I went back to Lenovo! My
new computer is so light, easy to travel with
and has a 3 terra byte hard drive. I love my new Lenovo x1! 💖💖💖
a refurbished one. Still hated it. THAT is why I, when I
needed another laptop I went back to Lenovo! My
new computer is so light, easy to travel with
and has a 3 terra byte hard drive. I love my new Lenovo x1! 💖💖💖
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Jeffs Review
from Ca
Verified Purchase:Yes
[This review was collected as part of a promotion.] I can't give more than 2* due to the poor battery life. I have been a loyal Lenovo user for over 10 years and the battery life on this X1 Carbon will likely lead me to return the unit.
No, I would not recommend this to a friend.
Response from lenovo.comBy Poornima_Lenovo, Customer Service, October 21, 2024
Thank you for taking time to provide feedback on your experience with our Lenovo product. We apologize for the inconvenience caused. Battery life (and recharge times) will vary based on many factors, including system settings and usage. Please try utilizing the following link to assist in increasing your battery life:
https://support.lenovo.com/us/en/solutions/ht069687 (Easy Ways to extend Battery Life)
If the issue persists, we request you to please contact our technical team who should be able to fix your issue as early as possible,
https://support.lenovo.com/us/en/
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
https://support.lenovo.com/us/en/solutions/ht069687 (Easy Ways to extend Battery Life)
If the issue persists, we request you to please contact our technical team who should be able to fix your issue as early as possible,
https://support.lenovo.com/us/en/
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Joe Dan4th
from Yadkinville NC
Verified Purchase:Yes
[This review was collected as part of a promotion.] Exceptional Product, speed is great, un beatable quality, lightweight, long battery Life, easy to use and navigate
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: ITSupport858
from San Diego, CA.
Verified Purchase:Yes
[This review was collected as part of a promotion.] The ThinkPad X1 Carbon Gen 12 Intel (14”) is a perfect blend of performance, portability, and premium design, making it an ideal choice for business professionals, frequent travelers, and productivity enthusiasts.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
5
Why Aren’t All Laptops Built Like the ThinkPad?
on October 28, 2024
Posted by: Rayd24
from Washington DC
Verified Purchase:Yes
[This review was collected as part of a promotion.] Lives up to the strong ThinkPad brand. Perfect in every way. Good bye Dell, hello Lenovo!
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Dawn Robbins
from oregon
Verified Purchase:Yes
[This review was collected as part of a promotion.] Solid laptop, durable, lightweight, and plug and play. I used to have computers provided by my employers and they always went with thinkpads. There's a reason, they are a work horse. Now that I'm on my own, I had to quick buy something. I looked at many to see if I could improve upon it and this one still won out.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
4
Excellent REFURBISHED laptop - with 1 exception
on November 13, 2024
Posted by: Darrell W
from Beaverton, OR
Verified Purchase:Yes
[This review was collected as part of a promotion.] Excellent machine except for the divot in the case - which was really disappointing - but it didn't affect the operation of the machine so I decided it wasn't worth the hassle of sending it back, as I had to do with the first refurbished X1 I purchased which had a touch pad that rattled when tapped. The return process was hassle-free, I just didn't want to have to find another refurbished X1 with the specs I wanted.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Nader Aloul
from Palestine
Verified Purchase:Yes
[This review was collected as part of a promotion.] As a longtime user of the Lenovo X1 Carbon Gen 7, upgrading to the Gen 12 has been a fantastic experience. This laptop perfectly blends lightweight design with robust performance. It’s incredibly portable yet sturdy, showcasing the durability Lenovo is known for.
In terms of operations, the Gen 12 handles everything seamlessly—whether it’s multitasking, running intensive applications, or working on demanding projects, it performs without breaking a sweat. The improvements in speed and efficiency are immediately noticeable, making this upgrade well worth it.
Overall, the Lenovo X1 Carbon Gen 12 has exceeded my expectations. It’s the perfect tool for professionals seeking reliability, performance, and portability in one package.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com