Customer reviews from lenovo.com
Lenovo - ThinkPad X1 Carbon G12 14" Laptop - Core Ultra 5 with 16GB Memory - 512GB SSD - Black
Average customer rating
4.7
(521 Reviews)
Rating breakdown 521 reviews
5 Stars
432
4 Stars
55
3 Stars
12
2 Stars
14
1 Star
8
94%of customers recommend this product.
(
352 out of
376)
Customer Reviews for Lenovo - ThinkPad X1 Carbon G12 14" Laptop - Core Ultra 5 with 16GB Memory - 512GB SSD - Black
Customer Rating
5
ThinkPad X1 Carbon Gen 12 - an excellent and handy
on September 29, 2024
Posted by: Tech Goku
from Emeryville, California
Verified Purchase:Yes
[This review was collected as part of a promotion.] Sleek and Stylish, extremely handy to carry during travel and awesome for presentations. Excellent performance for business purposes and appreciable battery life. Very happy with the purchase
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: 12Alan
from NH
Verified Purchase:Yes
[This review was collected as part of a promotion.] The Carbon x1 12 is an incredible machine. I upgraded from the Carbon x1 6 and I am glad I did. All aspects of the x1 12 from the larger screen to the blazing speed make it a machine to be reckoned with. I travel and the machine is solid and if it is anything like the x1 6 it will last for years. The keyboard is so comfortable to use. Although this machine is highly recommended for business use, it is well worth the extra Benjamins ($) for what you get.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Ulises C
from Plano, Texas
Verified Purchase:Yes
[This review was collected as part of a promotion.] I've been a ThinkPad user for 20+ years. They are easily the best laptops made. This laptop specifically is the lightest and fastest Lenovo laptop I've owned. I highly recommend purchasing one!
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Jeff Senger
Verified Purchase:Yes
[This review was collected as part of a promotion.] Snappy and compact laptop. It has excellent battery life and works great for travel. It is compact enough you can use while on a flight. Very pleased with the X1.
Written by a customer while visiting lenovo.com
Posted by: BHSCA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Working very well so far. Familiar setup makes adoption simple.
Written by a customer while visiting lenovo.com
Posted by: Rami Chamoun
from Cambridge, MA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Awesome machine, sleek looking and super performing
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: JohnK15
Verified Purchase:Yes
Lightweight and has a wonderful keyboard.
However, the fingerprint reader works 1/3 of the time and wifi disconnects randomly.
The speakers are absolutely abysmal. I expect more from a flagship product.
No, I would not recommend this to a friend.
Response from lenovo.comBy Poornima_Lenovo, Customer Service, June 12, 2024
Thank you for taking time to provide feedback on your experience with our Lenovo product.
We apologize for the inconvenience caused. We are sorry to hear that your experience with our Lenovo product has not met your expectations. Customer satisfaction is our top priority, and we are truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be.
We request you to please contact our technical team who should be able to fix your issue as early as possible,
https://support.lenovo.com/us/en/
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
We apologize for the inconvenience caused. We are sorry to hear that your experience with our Lenovo product has not met your expectations. Customer satisfaction is our top priority, and we are truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be.
We request you to please contact our technical team who should be able to fix your issue as early as possible,
https://support.lenovo.com/us/en/
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
Written by a customer while visiting lenovo.com
Customer Rating
5
Strong and light weighted, I love the touchscreen
on September 1, 2024
Posted by: Ethan Martin
from New York, NY
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is a very string computer, weighing just over 2 lbs.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com