Customer reviews from lenovo.com
Lenovo - ThinkPad X1 Carbon G12 14" Laptop - Core Ultra 5 with 16GB Memory - 512GB SSD - Black
Average customer rating
4.7
(521 Reviews)
Rating breakdown 521 reviews
5 Stars
432
4 Stars
55
3 Stars
12
2 Stars
14
1 Star
8
94%of customers recommend this product.
(
352 out of
376)
Customer Reviews for Lenovo - ThinkPad X1 Carbon G12 14" Laptop - Core Ultra 5 with 16GB Memory - 512GB SSD - Black
Posted by: CP Ye
Verified Purchase:Yes
[This review was collected as part of a promotion.] Used for the last few weeks, feels great for daily work and simple games
Written by a customer while visiting lenovo.com
Posted by: CMReddy
from Georgia
Verified Purchase:Yes
[This review was collected as part of a promotion.] This laptop is very light weight and performs great. I am loving it .
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
5
Lightweight,powerful, and perfect for professional
on December 29, 2025
Posted by: Burak Akcesme
from Chicago
Verified Purchase:Yes
[This review was collected as part of a promotion.] I’ve been using the ThinkPad X1 Carbon Gen 12 for a short time, but my first impressions are extremely positive. The laptop is impressively lightweight yet feels very solid and premium. Performance is smooth and responsive, even with multiple applications running simultaneously.
The keyboard is excellent, as expected from a ThinkPad—very comfortable for long typing sessions. The display is sharp and easy on the eyes, and battery life has been more than sufficient for a full workday. Overall, it’s a great choice for professionals who need portability without compromising performance or build quality.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
2
Very sluggish despite substantial RAM upgrade
on December 19, 2025
Posted by: danm55
from california
Verified Purchase:Yes
my new 32 MB RAM machine is constantly freezing, which is extremely disappointing given that I'd upgraded from an 8 MB X1 carbon to overcome this exact issue...
Response from lenovo.comBy Thomas DSouza, Lenovo, December 29, 2025
Hello Dan,
We sincerely apologize for the inconvenience you've encountered with the ThinkPad X1 Carbon. This is certainly not the experience we aim to provide to our customers, and we understand how inconvenient it must be to face such issues. We are committed to resolving the issue as quickly as possible. If you haven't already, please get in touch with our customer support team at 1-855-253-6686. We look forward to addressing any concerns and resolving the issue.
Regards,
Thomas, Lenovo
We sincerely apologize for the inconvenience you've encountered with the ThinkPad X1 Carbon. This is certainly not the experience we aim to provide to our customers, and we understand how inconvenient it must be to face such issues. We are committed to resolving the issue as quickly as possible. If you haven't already, please get in touch with our customer support team at 1-855-253-6686. We look forward to addressing any concerns and resolving the issue.
Regards,
Thomas, Lenovo
Written by a customer while visiting lenovo.com
Customer Rating
5
Ultimate Ultralight Beast – ThinkPad X1 Carbon
on December 22, 2025
Posted by: Mehran007
from Dallas, TX
Verified Purchase:Yes
[This review was collected as part of a promotion.] The Lenovo ThinkPad X1 Carbon is a game-changer. Ultra-lightweight yet incredibly durable, with a stunning display and blazing-fast performance. The keyboard is perfection, battery life lasts all day, and it handles everything I throw at it effortlessly. Premium quality at its finest – highly recommend!
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
3
Fast and light, but still have to wait and see.
on December 22, 2025
Posted by: JDMa
from Colma CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] The X1 Carbon is very fast, responsive and light. Fast face and fingerprint reader. Ok battery life. Screen is enough for school work. Great keyboard feel and touch. Multiple USB ports. I just hope it holds up. The first unit we got had problems powering up a few days after using so I got a replacement. I got this because our previous Lenovo for our daughter in college would not power up after just a year and a half of using. If this does not last longer, this is our last Lenovo.
Written by a customer while visiting lenovo.com
Customer Rating
3
Great computer. Hoping for better reliability
on December 26, 2025
Posted by: Hopeful6238
from Colma ca
Verified Purchase:Yes
[This review was collected as part of a promotion.] Fast for most tasks we need. Quick face recognition and fingerprint reader. Good keyboard. This is a replacement because the one we got had a problem turning on a wek after we got it. We bought this because another Lenovo we got only lasted about a year and a half before it had problems with powering up.
Written by a customer while visiting lenovo.com
Posted by: Goddess in Disguise
from Sacramento, CA
Verified Purchase:Yes
I love my laptop. I can't wait to put it to the test.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com