Customer reviews from lenovo.com
Lenovo - ThinkPad X1 Carbon G12 14" Laptop - Core Ultra 5 with 16GB Memory - 512GB SSD - Black
Average customer rating
4.8
(149 Reviews)
Rating breakdown 149 reviews
5 Stars
127
4 Stars
15
3 Stars
3
2 Stars
3
1 Star
1
97%of customers recommend this product.
(
104 out of
107)
Customer Reviews for Lenovo - ThinkPad X1 Carbon G12 14" Laptop - Core Ultra 5 with 16GB Memory - 512GB SSD - Black
Posted by: C Elias
from Minneapolis, MN
Verified Purchase:Yes
[This review was collected as part of a promotion.] Really solid build quality and nice details. I like the extremely thin bezels and the popout at the top of the screen that hosts the camers while serving as a handle for opening the lid. Also really glad they added tactile nubs to the keyboard, which helps with touch typing. Perhaps a little pricy given the competition, but my hope is that this machine will run for a number of years without having to worry about it breaking down.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Valery B
Verified Purchase:Yes
[This review was collected as part of a promotion.] The laptop seems good overall, but the screen goes black at random times. Not sure if it's a temporary problem or something lasting with the hardware.
Response from lenovo.comBy Poornima_Lenovo, Customer Service, September 9, 2024
Thank you for taking time to provide feedback on your experience with our Lenovo product. We apologize for the inconvenience caused. With regards to your display being washed out, we highly recommend calibrating your display. Please utilize the following link to assist in calibrating your display:
https://support.lenovo.com/us/en/solutions/ht062744
If the issue persists, we request you to please contact our technical team who should be able to fix your issue as early as possible,
https://support.lenovo.com/us/en/
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
https://support.lenovo.com/us/en/solutions/ht062744
If the issue persists, we request you to please contact our technical team who should be able to fix your issue as early as possible,
https://support.lenovo.com/us/en/
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
Written by a customer while visiting lenovo.com
Customer Rating
5
Quick load, razor sharp clarity and lightweight
on June 17, 2024
Posted by: Gary C Guffey
from Archdale, NC
Verified Purchase:Yes
[This review was collected as part of a promotion.] It has been a minute since I owned a ThinkPad. I had used MacBook for a few years. I have been pleasantly surprised at the quick speed of loading and the clarity of the screen. I find the trackpad different but the learning curve is not a bother. The Carbon Gen 12 is very light. When I first picked it up, it was like it was going to float off into the air. Getting to know Microsoft and in particular Edge has been effortless.
Written by a customer while visiting lenovo.com
Posted by: MoshDuck
from Greenville, SC
Verified Purchase:Yes
[This review was collected as part of a promotion.] The ThinkPad X2 Carbon Gen 12 is an incredible machine! Using it is such a nice experience. Anything I've thrown at it hasn't even begun to slow it down.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Inkyu
from jersey city, nj
Verified Purchase:Yes
Great laptop! Light, portable, and fast. The pad is easy to use as well. Highly recommend!
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Alexia U
from New York, NY
Verified Purchase:Yes
[This review was collected as part of a promotion.] small, light, reliable and great computer for work.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Gregg L
from MN
Verified Purchase:Yes
[This review was collected as part of a promotion.] So far this is great! Love the ability to sync with my iPhone too!
Written by a customer while visiting lenovo.com
Posted by: Old computer man
from Florida
Verified Purchase:Yes
[This review was collected as part of a promotion.] This computer was my first attempt to move from Windows 10 to Windows 11. Not too surprising were the big problems getting the computer to connect to my existing WiFi printer. I will admit that I do not know how many more of the setup problems that I experienced are due to Microsoft or Lenovo. They made it very challenging to set the system up to be independently used by more than one person. I can't help but wonder if that isn't intentional to sell more product.
Once I got it set up, it performs about the same as my 4/5 year old ThinkPad X1 (silver) with an i7 processor running Windows 10. I can only guess that Windows 11 requires the extra processor performance and features to support it, compared to Windows 10 (this is not uncommon for Microsoft).
I would recommend this to a friend!
Response from lenovo.comBy Poornima_Lenovo, Customer Service, September 24, 2024
Thanks for reaching us, we really appreciate your feedback! We are always trying to improve our Lenovo product to provide you with a better experience. We will be sure to pass your suggestion onto our concern team for their consideration as we move forward.
Thanks again.
Sincerely,
Poornima_Lenovo
Thanks again.
Sincerely,
Poornima_Lenovo
Written by a customer while visiting lenovo.com