Customer reviews from lenovo.com
Lenovo - ThinkPad X1 Carbon G12 14" Laptop - Core Ultra 5 with 16GB Memory - 512GB SSD - Black
Average customer rating
4.7
(521 Reviews)
Rating breakdown 521 reviews
5 Stars
432
4 Stars
55
3 Stars
12
2 Stars
14
1 Star
8
94%of customers recommend this product.
(
352 out of
376)
Customer Reviews for Lenovo - ThinkPad X1 Carbon G12 14" Laptop - Core Ultra 5 with 16GB Memory - 512GB SSD - Black
Posted by: BenShac
from Grand Rapids, MI
Verified Purchase:Yes
[This review was collected as part of a promotion.] Very happy with the X1 Carbon Gen 12. It keeps up with all my tasks and is super convienent for travel.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Cristal Marquez
Verified Purchase:Yes
[This review was collected as part of a promotion.] The Lenovo ThinkPad X1 is a fantastic laptop. It is lightweight, durable, and incredibly fast. The keyboard is one of the best I've used and battery easily lasts through a full workday. The display is sharp and vibrant and performance is smooth even with multiple apps running. Great security features and build quality make this a smart choice for professionals. Highly recommended!
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Jak Cv
Verified Purchase:Yes
[This review was collected as part of a promotion.] I've had a great experience with a previous version of this model, and it has lasted more than 4 years now, with extensive use and abuse.
Written by a customer while visiting lenovo.com
Posted by: Jeffrey in Manhattan
from New York, NY
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is my third ThinkPad x1 (2009. 2016, 2025), and they keep getting better.
Written by a customer while visiting lenovo.com
Posted by: Tyger Forensics
from Chicago, Illinois
Verified Purchase:Yes
Powerful, compact and extremely well built! We use this X1 in our computer forensics practice to image smartphones and the data throughput is excellent. Highly recommended!
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: WestH
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great work laptop, light but durable. Battery lasts for quite some time.
Written by a customer while visiting lenovo.com
Posted by: mbbb
Verified Purchase:Yes
slow processing speed. nothing works as fast as my prior version
Response from lenovo.comBy Poornima_Lenovo, Customer Service, May 22, 2025
Thank you for taking time to provide feedback on your experience with our Lenovo product. We apologize for the inconvenience caused. We are sorry to hear that your experience with our Lenovo product has not met your expectations. We understand how difficult it can be when the system works slow. We are sure you would have tried everything possible to fix the issue but as the issue still persists, we request you to please contact our technical team who should be able to fix your issue as early as possible,
https://support.lenovo.com/us/en/
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
https://support.lenovo.com/us/en/
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
Written by a customer while visiting lenovo.com
Posted by: DevChrisX
from Vermont
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is my third X1 Carbon. Best laptop I've had, hands down.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com