Customer reviews from lenovo.com
Lenovo - ThinkPad X1 Carbon G12 14" Laptop - Core Ultra 5 with 16GB Memory - 512GB SSD - Black
Average customer rating
4.8
(100 Reviews)
Rating breakdown 100 reviews
5 Stars
86
4 Stars
10
3 Stars
1
2 Stars
2
1 Star
1
96%of customers recommend this product.
(
66 out of
69)
Customer Reviews for Lenovo - ThinkPad X1 Carbon G12 14" Laptop - Core Ultra 5 with 16GB Memory - 512GB SSD - Black
Posted by: John E from Pennsylvania
from Chester Springs, PA
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love my new ThinkPad X1 Carbon Gen 12. The laptop is extremely light and is super-fast at processing my desired tasks. The configuration process was as smooth as you could ask for.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Stan H
from San Jose, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Overall a good work laptop. The fingerprint reader is a little inconsistent at times, but hardware-wise everything works smoothly besides some issues with the Realtek audio driver. Battery life is a good 7-9 hours with an IPS screen.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Masseyfects
from Orange County, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] I purchased this laptop for an upcoming MBA program and to VPN into my work PC on days that I work remotely from home. This laptop is a powerhouse, capable of running multiple monitors, programs, and tabs at the same time with no noticeable slowdown. It's also very compact and lightweight. I love that the power button is on the outside of the shell so I don't have to open the laptop to turn it on when I'm plugged into a docking station. The screen, while compact, is very vibrant and clear. All-in-all, I'm very happy with this purchase.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Dimitris P
from NY
Verified Purchase:Yes
[This review was collected as part of a promotion.] Best of class corporate computer. I've worked with X1 Carbons for the past 7 years and they are really exceptional. Started my own business now and knew what devices to get.
Written by a customer while visiting lenovo.com
Posted by: Lenovo User122222
from 13045
Verified Purchase:Yes
USB C ports will not work with external monitor, put in a service request.... received a list of things to check. Replied with the results and have not heard back in over a month.
Response from lenovo.comBy Poornima_Lenovo, Customer Service, May 22, 2024
Thank you for taking time to provide feedback on your experience with our Lenovo product.
We apologize for the inconvenience caused. We are sorry to hear that your experience with our Lenovo product has not met your expectations. Customer satisfaction is our top priority, and we are truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be.
We request you to please contact our technical team who should be able to fix your issue as early as possible,
https://support.lenovo.com/us/en/
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
We apologize for the inconvenience caused. We are sorry to hear that your experience with our Lenovo product has not met your expectations. Customer satisfaction is our top priority, and we are truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be.
We request you to please contact our technical team who should be able to fix your issue as early as possible,
https://support.lenovo.com/us/en/
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
Written by a customer while visiting lenovo.com
Posted by: jpocus
from California
Verified Purchase:Yes
[This review was collected as part of a promotion.] This laptop, when combined with the docking station has all the features, speed, and storage I could want.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Zouz
Verified Purchase:Yes
The best in class would not buy anything else. Highly recommended
Written by a customer while visiting lenovo.com
Posted by: Benjamin Bravo
from Trujillo Alto, Puerto Rico
Verified Purchase:Yes
[This review was collected as part of a promotion.] Excellent notebook very fast, easy to carry and good looking
I would recommend this to a friend!
Written by a customer while visiting lenovo.com